Oasis Cleaners

This place is HORRIBLE!!! Horrible customer service! Horrible everything! Do not bring your clothes here! They lose everything and shrink everything else! Oasis my a$$. There is nothing «Oasis» about this place! Doesn’t even deserve a start or half a star! Be aware they suck!!!

PLEASE STAY AWAY! VERY SKETCHY BUSINESS!
The seamstress at this place was extremely rude when I first approached this business. Not only did she respond unprofessionally (non-​verbally, smacking her lips) she wasn’t very helpful.
When it came to the actual cleaners, I was told my clothes would be ready Monday afternoon. However, when I arrived to pick my clothes up they weren’t ready and I was asked to return in two days. Upon picking my clothes up, the worker took about 5 minutes to «gather» my clothes when typically my order should’ve been all together. Once I paid I rushed out and when I got home I realized my expensive sweater was missing!
When I finally realized I was missing an item, I called and of course the business was closed. Finally I got a hold of them and I was told «my tag came off» but that didn’t make sense as all of the other tags they attach were stapled onto my clothing.
Overall, horrible experience please do not take any expensive cute items.

Is it flashy and shiny? No. But do they get my things clean? You bet. On time? always. At good to great prices? for sure. I’ve been taking my cleaning here for a number of years now and Luis, Robert, and Betty all take great care of me. They know me and my family and always make me feel like they genuinely care about me and my belongings. If you’re looking for a great neighborhood cleaner then definitely give oasis a shot…

Save yourself the headache and do not go here. Place is a joke. There is a ⁵⁰⁄₅₀ chance your clothes will not be done when they are suppose to be. I have had to have to take clothes back because stains appeared where they weren’t before they got there. My girlfriend had a shirt burnt and the workers say they have to speak to the owner to resolve and just give the run around.

HORRIBLE SERVICE!!! I took a jacket and specifically asked if it would be ok to leave it, the guy at the counter said yes it’ll be fine. I picked up my clothes and realized that I was missing the jacket when I got home. I called to let them know and they never answered I was finally able to get a hold of somebody the next day and they said they would call me back. I received a voicemail later on that day saying that the jacket had been ruined and was beyond repair. I called back hoping to talk to somebody about replacing the jacket and again they took my number said they would call back and never did. Days later I was finally able to talk to somebody who said they would only give me 50% credit of what my jacket was worth to use with them. After the lack of communication and getting the run around for 2 wks I would never recommend this place to anybody they truly do have horrible service and don’t seem to take accountability for their actions. I wouldn’t even them give them 1 star but you have to in order to write a review.

Good service overall they always had my items ready in time until I met Betty the lady who does the alterations while giving her the clothes to be cleaned I saw my boyfriend slacks that needed to be fix something minor and I asked her if she could of help me she told me yes and that she would charge me $ 10.00 I agreed to it and she told me that will do it right away so they could have it clean after so I went to pick up all the items and she told me she couldn’t get to it because she had a busy week so I told her that was ok and that I will be back I came back like a week after and when she saw me she rushed to the pants and told me she was almost done when clearly she never started I told her it was ok that I will took them back and that I wanted a refund she got furious and almost Trow the pants at me and since then every time I go she gives me nasty looks and I just don’t get it why? Also she once took my order for dry cleaning and put one part to be done and the other for another day so she made me go twice now every time I see her I just go with somebody else or I just walk out what’s wrong with this lady p. s we fixed the pants somewhere else for $ 3.00 pretty epic !!

Betty… you sassy doll, you. Thanks for altering my bridesmaid dress, shortening the crotch of my jeans, fixing my torn jacket, and giving me those disapproving, Mom-​looks that make me feel like I’m your daughter. Quick service, good work. Don’t come running here with your designer jeans just yet, all my tailor work required standard alteration skills. For that much I can vouch. A-​Ok :-)

My husband has been coming here almost 6 years. The nice lady there has tailored several of his items and they know him by name. His clothes are always ready promptly and he’s never walked away unsatisfied.

So after being upset with Relaxx cleaners near by, i came here. My clothes were not ready when I arrived. I waited until they finished and they gave me a Coat that had white spots it never had to begin with. Bad service.