Bad Monkey Bikes, Board & Skate

Great vibe and customer service at this place. Brought my bike here on a whim (no appointments needed on Saturdays) and they fixed it up within 10 minutes. Gears weren’t shifting right, but thanks to Wade it now rides smoothly. I was charged $ 10 for the service.

I brought in two bikes that needed adjustments after being disassembled and crammed into a moving truck. The guys at Bad Monkey were awesome. They made minor adjustments to one bike at no cost and were very reasonable with the cost of adjusting the brakes and truing the rear spokes of the second bike. They were friendly and offered advice freely. They also had 20-​odd mostly used bikes for sale at what looked like reasonable prices as well. I will definitely go back anytime I need bike repair.

My husband and i were in the market for some cruisers. We checked out some chain stores and were not satisfies with the selections. We thought what a great opportunity to support a local business and get some expert advice.
Needless to say, we were greeted with an unenthusiastic «hello» and then ignored the entire time. You could tell we had questions as my husband and I were showing interest in some bikes but the man never looked up from behind the register. It gave me the feeling like we were simply bothering him while he searched the Internet for shoes. Almost like if he didn’t make eye contact we wouldn’t ask him a question. He was successful, we left without a bike or having any more information then when we went in.
Overall terrible customer service and not a great selection. Over priced from what I could tell, but what do I know since the guy there wasn’t mentally available to gain any knowledge.

I had my bike banged up from a move from the East coast. My bike is a few years old and the brakes are no longer made. The staff here not only had the pads in stock, but were able to find a few hard to find parts as well to make things good as new. They really went the extra mile with me, and my impression is that they do this with all their customers.
The bike feels like new, and the folks kept me up to speed during the whole process.

Did a great job on my bike, very fast and professional. Prices are way better than anything you’ll get down in PDX and didn’t have to sit on a wait list for 3 weeks either.

This shop is all that downtown Vancouver has to offer. Next best thing is CCC in Portland. Recently renovated, with much more (bicycle) shop space. Great used bikes. Used parts bins! And courteous mechanics. Drop in n check this place out.

WONDERFUL experience. The guys mad my son feel special and like he had the coolest bike in the world. Thanks for going the extra mile for him.

I really wish I could enjoy this shop. It is close by and I love to support local. Every time I go in I am let down just a little more, whether it be the staff ignoring me, overpriced items, items not priced, or items not in stock. I still travel to Camas or Portland to get what I need.
Bad Monkey is great for emergency and that is it.

This bike shop is just what I needed. No more, no less. Overall, pretty friendly service. I saw several different people at the shop and the friendliness wasn’t super consistent. One guy was exceptional, the next was quirky and fun, and then the third guy I talked to was borderline rude.
I brought in my bike for service and it took about a week to get it back. I thought this was fair. They estimated that it would take 8 days and it took 6. They did a terrific job with my bike and I was excited to pick it up. I thought it was a reasonably priced place and I never felt like I was getting ripped off. Their prices are fair and the people know their stuff.
I loved that they were dog friendly at this place. The owner has a wiener dog who is pretty entertaining. I’ll be coming back here!

If you like elitist arrogance and gouge-​level over-​pricing and a real f-​you service attitude you’ll love this place.

Bad Monkey has a wide range of bikes available consigned and otherwise. They are friendly and helpful even if your not spending money that day.
I went in to find out about local outdoor mountain biking places they were very helpful and supportive in getting me as much info as possible.

Their website and door sign said they are supposed to be open. They were not open and the sign said they would return in 15 minutes. I waited 30 minutes then left… won’t be back to shop with them. I will use Vancouver Cyclery from now on.

Super easy bike consignment. Super friendly fellas working here. Super cute doggie trotting around. I love this place!

Wade has always delivered excellent service. He has gone out of his way to figure out issues, offer solutions, and charged a very good rate for repair. We return here frequently and appreciate having them in the neighborhood

This place is great! The staff are friendly, supportive and knowlegeable in spite of being swamped everytime I go in.
Recently, I had both street bikes tuned and lubed after long storage due to a cross country relocation from Dallas, Texas.
More like visiting old friends instead of a shop.
Keep up the great job, kids!
Richard M.

Terrible bike/​parts selection. The guy behind the counter kept frantically asking if he could help me when I was just checking the store out and seemed to be frustrated that I was only doing so. I was disappointed because I saw this was the best rated bike shop in Vancouver. Then again it can’t be too difficult to be the best when you compete with one other store (Vancouver Cyclery). I’ve been here three times and I’ve never been impressed. Seriously, spend the extra gas money and time going across the river for bikes. You’ll be much better off and at the very least, save money not paying taxes.

Bad Monkey was a great shop… they have declined. i was grossly over charged on bushings… over double the retail price. rude staff… i willnever return there. go to daddies

best bike store in washington!
you will never have nicer people helping you!!!

OK. This all happened about a year ago so, I realize that things might be different now.
I brought my bike in for a tune up. I pointed out that the brakes were squishy and the shifting wasn’t smooth and I asked them to fix those. They quoted me a time of 1 – 2 weeks because they were quite busy.
I called after 1 week and they put me on hold for forever, sounded confused and then said it would be at least another week, OK I was expecting that. I called after another week and they said the same thing, grumpy now. A few days later they called me and said my bike was ready.
When I went to pick my bike up they told me that my brakes had been misaligned and had worn into the tire, meaning the tire needed to be replaced. I hadn’t noticed that, but I was new to biking so I could have easily missed it. So they’d added a new tire and new brake pads to my service. They told me that normally they call you before doing something like that, but they’d mixed my bike up with someone else’s, and they’d called that guy and gotten his permission to do those things. (wonder how long they were mixed up and if that explains the confused phone calls). Uh. OK. If it needed to be done, it needed to be done. To the tune of something like $ 100, which was about double what I’d expected to be sending that day.
Then they brought the bike out from the back and I saw that they’d replaced the knobby mountain bike tire with a semi-​slick. Why? Because that’s what the guy they asked wanted. They assured me that the semi-​slick was just awesome and I’d have an easier time riding on the road and the knobs on the side would help me in case I ever went in gravel or a dirt road. Never once did they ask what I use the bike for, which is mountain biking, not road biking! In shock I said OK.
Leaving I rode the bike up the street to my car and found the shifting to be just as difficult as before I brought it in. In a moment that took a lot of guts for me, I went back and asked why it was still hard to shift. They told me dérailleur adjustment weren’t included in my service (was that my service, or the service that the mix-​up bike was in for?) and that it would be easy for me to just do that myself. Uh. No, I hadn’t had any success in doing that myself that’s why I brought it in!
So, needless to say. Not happy with the whole experience.

I’ve been riding old crappy bikes forever, never thinking I’d ever get a chance to have my very own road bike with a frame that actually fit my midget-​like stature, non-​suicide gears and brakes I could reach.
Then one day on my way through town I stopped in Bad Monkey and the owner, Wade, pointed out this beautifully hooked up Specialized all fancy and shiny and new– it was under-​priced and I decided I wasn’t leaving town without it. He explained to me all of the components on it and why it was such a great deal, not in a pushy way… in a purely informational and friendly way.
Oh how I love my new fancy bike. Thank you Bad Monkey!
Extra stars for being super fun awesome people.