Highgate Senior Living

Highgate Vancouver is an excellent assisted living community! They offer a wide range of care option from independent living homes to memory care.
Both of my parents moved to HG when my father’s Alzheimer’s became too advanced for my mother to mange, along with her own health issues.
They had tried the in-​home caregivers for awhile in order to stay in their home, but their needs had increased to the point it was not safe for them to stay at home.
They both improved immediately within the first month of moving into HG. Having more consistent care and medication management really helped them, plus having more social time with other residence and staff was another bonus. They were honestly getting a little isolated in their home when they could not get out and about like they used to.
The director, nurses, caregivers and all other staff have been nothing but fabulous, caring people to work with. And even if there have been SNAFUs — they are always quick to address any concerns.
I would not hesitate to recommend Highgate Vancouver to friends and family!

Our father moved to Highgate recently and we have been impressed with the professional and kind care given him on a daily basis. From the moment he got there we were greeted warmly in the reception area and introduced to several of his caretakers. Every time I go to visit and see one of the staff, they are so kind and seem genuinely happy that he is there. The facility is always clean and gives a warm and has a nice home like feel. We are very happy that he is at Highgate!

The facility and especially all of the staff at Highgate are TOP NOTCH! Our experience would take thousands of words to describe but it comes down to the COMPASSIONATE staff at Highgate who enlightened our transition of moving our dying father into «his new pad» that he was so looking forward to. They provided all of us, and I’m talking 12+ siblings, grandchildren and great-​grandchildren, everything we needed to be comfortable as we sat vigil at Dad’s bedside. I will forever be grateful for their kindness and compassion. Thank you Highgate!

I am a team member here, and I have to say, it is the best place I have ever worked! The team is always so kind and supportive, the leadership is great and everyone cares about what they are doing! It really shines through in the care that the residents receive. Such a wonderful place!

Almost one year ago, we struggled with deciding where a good and safe place that our mom would still thrive in, even though her memory was becoming quite challenging. Both my sister and I were left with that decision and we visited many centers before we decided on Highgate Senior Living. I cannot even begin to tell you how amazing that it has been to see my mom still partaking in the daily activities and seriously having the time of her life. We were so worried about her happiness and the feeling that you have in making sure that you made the right decision. They have so many activities that they involve the seniors with and there is nobody left behind as they make sure that all are included, by going so far as to walk to their independent rooms and reminding them that they are welcome to join whatever is happening for that moment. There are several outings that the seniors can join in on and weekly trips out to lunch for the ladies or the men. Their interaction with them is never demeaning as we witnessed during our search at other facilities and they even go so far as to include the family members in celebrated events that are created, such as The Hawaiian Lua or the recently celebrated Country Ho Down, where there was a live band, food and music outside in the yard. My mom loves it there. They are so attentive to her needs and hygiene and they do this in a way to not make her think that it is anything less than someone caring about her. My favorite part about our first visit there was the Director Melody, while she was touring us around, she purposely set off one of the door alarms away from where some of the staff was, just to see how fast they would react to thinking that a resident could have went through the wrong door, which was less than 60 seconds. They are very clear in their policy that lighting and scents are better at redirecting their attention than medication, which I was so relieved to hear. Our mother’s Dementia has lead her to believe that where she lives is where she works and it’s a great thing to see how these beautiful people just go along with where ever her mind is that day. Thanks to Highgate, we do sleep easy at night and have such a peace in our heart knowing that she is well cared for.
Cindy Ellingson, daughter to Laura Erie.