Party City

Horrible customer service! Purchased 9 pink boas for my daughters birthday TWO days ago for her b-​day party next weekend and went to return them as she didn’t like the color AND not to mention, the minute we took one out of the bag, it was shedding feathers like crazy! Cheap quality for the $ 100 I spent. Went to return them today and the Assistant Manager stated they would not give a refund as they could have been worn and are considered «body ware». Seriously?! They all were in the packaging as I only took out one, which I was not even attempting to return. How about you stand behind the quality of your product when it’s clearly not up to my and I’m sure other customers standards since you «don’t return body ware».
Needless to say, will take my business elsewhere and will share my experience with my managers during our leadership trainings. Party City could stand to learn a thing or two on how to enhance customer experience and gain loyalty.

Thank you Party City. You always come through with props to make a party, an outfit or wacky idea come together with amazing style and sass.
You want to be a pirate. Don’t walk the plank — walk thru the front door.
It’s a big birthday, 1^st birthday, wedding, a seasonal gathering. They’ve got ideas and stuff. Party supplies, prizes, table toppers, hats, headbands, baubles and more. Candy, napkins, cups, plates in all shapes and sizes.
But so there today to check out the holiday headbands and props to create your own photo booth at home with — props.
Have fun. Make everyday a party.
We had terrific fun on Thanksgiving taking turns wearing the drumstick headband while cooking and taking a slew of photos in our dining room/​photo booth. So many funny moments, photos and memories.