Ross Dress for Less

Best selection in a Ross I’ve seen in a while. Everything is well organized. The employees are helpful and friendly. Better quality brands here. Pricing is typical Ross prices so it’s all under msrp which we love. Large sneaker selection. They had tons of great sneakers like Jordan’s in those humongous 12+ sizes. Line was hella long when it came time to but which sucked. Plenty of parking.

This is my favorite Ross… I drive all the way from SE Portland because they have such a great selection!
I definitely recommend stopping in to this location

Last night I was the only person in line and one of the employees — cut in front of me to ask the clerk about a wallet and was saying she was hoping it was cheap enough because she wanted it. They totally ignored me and continued talking as the rude woman walking away. This is not the first time this has happened with the same two women. When I was finally asked to come to the counter, I wasn’t greeted or acknowledged in anyway by the blonde. She rang up the purchase and then said «take your receipt» and that was it!
The first time this happened (like I said with the same two women), they stood behind the register counter and spoke in Russian for a good 5 minutes while the line kept building up. They seemed like it was an imposition to help anyone. The lady behind me asked what was going on and I said, «don’t know, can’t understand them». I felt it was just really bad customer service and I hate it when they’re speaking something other than English. It makes me uncomfortable not knowing what they’re saying. I feel if you’re working in an environment like this, then speak English unless you’re helping someone of that ethnicity — then it would be appropriate.
I have friends that are Russian, so it’s not that that bothers me. Its the plain out and out rudeness of these two ladies. They’re not good for business — your business.

I was pretty unimpressed with the selection and when I asked a sales associate for help you could tell it was a HUGE inconvenience. I understand everyone has their days, but I was only asking for a tank top. Then, I asked where they were and she said I’m taking you there in a really nasty tone.
I proceeded to the dressing room and made a point to count my items and give the attend the items that I was purchasing and weren’t for trying on and put an emphasis that I was purchasing them. Once I finished in the dressing room, my items had been put back. It was a little frustrating but, they let me know there had been some communication issues. Ok, I get it.
When I eventually made it to the check out, all the attendants were talking amongst themselves and completely ignoring me. I stood there for 5 minutes, the only one in line and one of the ladies finally turned towards me and offered to help. She did also, offer to give me tax exemption! So that was nice of her for noticing because of my zip.
I usually love Ross, but if I can avoid returning to this particular one I would. Not top notch for sure.

Ross has been going downhill, pretty much across the board lately.
But this Ross just takes the downhill cake, so to speak. It’s just… sad.
The clothes look worn out already. I couldn’t believe the number of holes and snags and pills I saw on various items.
Nothing is where it’s supposed to be.
The lighting is terrible.
The customers are grumpy.
I bought exactly nothing.
Yikes.

This particular Ross is dirty and unkempt. They do manage to keep certain items in the same spot, but hard to find others. It’s convenience is the only reason I shop here.

The service in this place is terrible. I tried on clothes here once and the dressing room attendant made me hang it back up on the rack for them because they were «really busy» they were rude about it too

I agree with Whitney. This place is messy and the customer service is lacking. I feel like I’m a prison inmate in there. If you try to go to the dressing room, I wouldn’t be surprised if they started patting people down. They got some work to do. Sorry. At least they have some good discounted clothing.

This is literally the worst Ross in the Portland Metro area. Someone, anyone, prove me wrong! It is always messy and horrendously gross. Their selection is poor, even on the restocking day (which is Tuesday.) I feel like I need to shower when I leave. I go here occasionally because it’s not far from my apartment, but I rarely buy anything. This location does have a good Yankee Candle selection for under $ 9.99.