Speed’s Towing of Vancouver

Poor customer service, unfriendly, unreasonable and overall just kind of shady.

DON’T WASTE YOUR TIME. We called for a tow and were told ½ hour. And for another hour were told the truck will be there any minute. On our final call, there had been switch of receptionists answering the phone and the new person said truck was no where NEAR us and would be ANOTHER 90 minutes. What a way to run a business. These guys stink at customer service. CALL ALPINE — THEY GO BEYOND THE CALL OF DUTY AND ARE TRUE TO THEIR WORD!

So I managed to have the good fortune of blowing out NOT only one but TWO tires on my Mercedes just prior to crossing the Interstate bridge heading into Vancouver. I hit what looked like a piece of concrete cinder block that was laying in the middle of the freeway. After getting across the bridge and onto Hwy 14 I found a safe spot to pull over without effing up my rims.
I called Speeds towing and they told me it would take approximately an hour before someone would show up. Twenty-​minutes later a flat-​bed arrived and my Benz is loaded-​up on the back and headed for Richie’s Tire Factory.
The driver was great and offered me a few tips regarding the ignition on my vehicle on the way over. Here’s the best part… They charged me only 70-​bucks to tow it. Is it even worth sending the bill into my insurance company? Thanks guys!

Worst company ever!!! I strongly suggest not using these creeps. Go to the next towing company they are scam artists. And they are trying to cover it up. These guys are just out to make an easy dishonest buck even If that means taking advantage of innocent people

These guys suck. I called to have my truck towed because it broke down, and it took them three hours to get there. I was only two miles from the damn place. Then when the guy does show up, Clayton I think his name was, I jokingly ask what took so long. Keep in mind, i’m biting my tongue because I’m really upset. He then proceeds to tell me that it was somehow my fault that it took then so long to arrive. I stopped listening after this and told him to just leave and I would call someone else. I did, and waited twenty minutes. F this place, and F Clayton.

Speed’s Towing gave by far the worst customer service i’ve
Ever seen! I was hung up on and was told to «eat sh**» for no reason! Plus, Clayton was his name didn’t even apologize for degrading me. If you can’t handle the job (which will involve angry customers) then get out of the business! I feel so sorry for anyone who encounters Clayton’s customer service.