Sportsman’s Warehouse

Horrible customer service, asked to see what was in the $ 1200-​$ 1400 range, the guy grabs something $ 2500. He told me it looked like i wouldn’t be taking anything home that day (what I was looking for started at $ 600 and were on the shelf) I told I guess i will be taking my business elsewhere, he laughed and to the customers at the counter that i must of not liked his answer. Wow how hard do you think it is to find a gun store and not have deal with some fat arrogant ass behind the counter? I wanted to give you money and that was too difficult for your store to figure out! Good thing there are plenty of other places to spend my money that actual value their customers. Read your reviews, there is a common theme here… you suck.

Terrible customer service! My husband bought two boxes of bullets there this morning. Right away he realized he bought the wrong type and tried to return them with the receipt, in order to exchange them for the correct type. The salesperson told him there was no way he could return or exchange them, and it is store policy not to take them back, and he is just out of luck. Now he is out $ 35 for bullets he can’t use! Looks like we won’t be shopping there anymore.

Extremely poor customer service! The two women at the front made some very rude and derogatory comments about us in front of my spouse not realizing he was with me and my children. Will be taking my business elsewhere from now on. Sad because this was my four boys favorite store.

Customer service is pretty terrible. It takes forever to get anything done around here and their attitudes are terrible. Wish cabelas was later.

Sportsman’s is a shadow of what it ought to be. It’s prices tend to be okay and they have a decent selection for some items though not always for the state you’re in (think Walmart). It also seems most of the staff are not outdoors men or women. Imagine getting archery or fly fishing tips from the teenage volley ball team or the hairdresser. What know-​how is present seems focused on grandpa’s Kokanee techniques. The superficial interest in outdoors seems to result in aisles of bass gear (not the focus in this area) but steelhead fly gear that hardly qualifies for the clearance rack. Combine that with the fishing department guy that isn’t sure which reel fits which rod and seems the only reason to shop here is if you just can’t wait those two days for Amazon.

I went to get supplies for my emergency kit. Caity was extremely helpful; she was familiar with most of the products (and for the couple of products she hadn’t worked with, was able to quickly sum them up) and helped me figure out what would be the most helpful for me. All too rare to find helpful staff in large stores.
FYI– They also have a good selection of cast iron cookware.

Think Cabela’s Lite. I am sure the upper management of Sportsman’s Warehouse hates to hear that, but it’s true. Don’t get me wrong, I love Cabela’s, and now that there is one in Tualatin it’s really cool, but sometimes I don’t have the time to get down there. Here’s another little thing I found, on a lot of things, Sportsman’s is cheaper than Cabela’s. I am sure that the upper management likes me again now.
I don’t camp much, gave up hunting a long time ago and I fish sporadically, so why do I come here? I hike (or I did, I will again when I am done with this cancer crap) and I barbecue. For you amateur pit masters out there let me tell you that this joint has some deals on wood chunks, mini logs and if you swing that way, chips. They have everything Lodge for your cast iron fetish too. We all use those folding chairs that never go back in the bag right, they have scads of them to choose from at every conceivable price. Clothing, candy, backpacks and everything associated with them… I could burn a heck of a lot of bandwidth going on, but I will just say they cram a lot of neat stuff in that building.
I will give a big shout out to the staff, very friendly and helpful. Bathrooms are always clean, stores shelves in order, well stocked and fast check out. Kelli just today turned me on to the Loyalty Program, I’m now a card carrying fan.
Sadly, on my closing assessment of handicapped access they get only a C. The handicapped parking is three rows away from the door and the parking lot is a little rough for knee scooters (like me), walkers and wheelchairs. However they have a nice ramp right in front of door.

Decided to go fishing on a whim, so thank god for this place and a man in the back named Jim. Was greeted by grandmas raffling off rifles and had to walk through an immense amount of camouflage and patriotism but eventually made it to the fishing area. Jim walked us through the entire process and kept our budget in mind.
Awesome selection + customer service! Now if only we could have brought Jim with us, I’d be eating more than bacon for dinner.