Customer service was good for us. We bought 2 loads of bulk dirt and only needed 1, so when we came back for the second load, we were able to ‘exchange’ it for another bulk product with some minor price jockeying.
Christa A.
Rating des Ortes: 2 Vancouver, WA
I really wanted to like this place, so close to my house and a local business! The first time I went in I had to track down an unenthusiastic employee(it was like you could feel the *ugh don’t ask me where anything is* and eye rolling.) to try to help me find the plant I was looking for. I figured everyone has their off days, and thought it was weird that I couldn’t find any staff without having to walk through indoor and outdoor areas looking for one. It was a little pricy but I figured I was supporting a local business. I returned again looking for a blueberry bush, and had the exact same experience. I saw a 2010 review that says there’s always people available. Must have been before the economy tanked because I couldn’t find anyone, yet again. I finally spotted 2 employees socializing(they had aprons, I think they were employed there), they saw me but didn’t say anything. I picked up a couple other items and continued to look, I found a free employee who didn’t seem to know much more than what I had been able to discern myself from reading their signs. I ended up leaving the cart of items there and going out to the large Woodland Nursery to buy over $ 100 in bushes and bulbs. Their customer service was significantly better, and pricing was worth it. I really wanted to like this place but the customer service was severely lacking both times I went in. They have a nice set up but it’s not worth my time to have to fumble around for an hour trying to find an employee, let alone one that doesn’t make me feel like taking my hard earned cash is too much of a hassle. The cashiers were nice, and the layout is really open, which are the only reasons I didn’t give them 1 star.
Leanna B.
Rating des Ortes: 5 Vancouver, WA
Always get my bark dust here… reasonable cost and good location.
Jennifer P.
Rating des Ortes: 5 Camas, WA
I like Yard ‘n’ Garden Land a lot. I mostly buy veggies for my garden and they usually have a wide selection of plants here. Their herbs and vegetable plants to seem somewhat high priced at around $ 3 per pot with typically only one to three plants in each one, but sometimes they have really good sales. I do find myself shopping around other garden centers to get all the various plants I need. They carry diatomaceous earth which is my go to insect repellant. No other place in the area sells it that I know of. I got a 4 pound bag for $ 15. They also sell air plants for $ 4 – 5 dollars.
Nic F.
Rating des Ortes: 4 Vancouver, WA
Have a big variety of plants to choose from and the staff was very willing to help out. The prices were a bit higher than most but the products where in good shape and the staff answered all my questions like champs.
Aaron R.
Rating des Ortes: 3 Portland, OR
On the plus side, there are always people here available to help answer a question or find an item — no waiting in endless queues like at some of the other local garden shops. Decent selection, too. On the minus side, it seems like their prices are a lot higher than other places around town. One more plus: they have a cool, chill cat that loves to bask in the sun next to the entrance. Nice touch going in…