Public Storage

This public storage is one of the best on the westside! Have been here numerous times and every single time I have come out very satisfied. Got everything I needed and on my different visits have been helped by three young men. Kevin, Vernon & Gio were very helpful and helped me with all my questions. I recommend this location for anyone who needs extra space and wants great customer service.
Love that this location is so close to different restaurants, usually when I’m done here I love getting myself a bite to eat!

Kevin is the man, helped out quick/​gave me a great deal. I was in and out in 15m. Vernon is also very helpful. The A team.

Great Customer Service!
I needed to find a storage unit for my parents. I had been told that there was a 10X10 unit in the Venice Public Storage facility.
When I got there, a nice man named Kevin showed me around.
Unfortunately the unit was not right for our needs and we could not find the right sized space in their building.
Keven went on his computer and found the perfect space at another Public Storage facility. He made a reservation and give me directions to the Public Storage facility nearby in the Marina.
Keven was right, the space in the Marina facility was exactly what I was looking for.
Thanks to this nice young man, I can move my parents down to this area and keep their things safe. My parents are very happy and I am grateful for all Kevin’s help.
S.T.

According to all the information they have provided, and written on the envelope and proceed on Unilocal,the gates close at 5 pm on Sunday.
I arrived at 4:48 and they would not let me in saying the gate closes at 4:45. According to the paperwork, they clearly state gate closes at 5 pm:
The customer service here is APALLING. Only reason I stay here is Bc it’s cheap and I can’t move again but definitely go elsewhere.

The staff here at this location are amazing! I’ve stored on and off the last couple years and Kevin, Mike and Gio have always been there to help me through. Moving is always so dreadful but the guys always help to put my mind at ease. Thanks

Most amazing place ever!!! The guys in the were friendly and helped me with everything. They really made the difference. Go public storage on 4^th and Rose

Thanks to the super nice, professional crew here! They made getting my first storage unit a breeze. I appreciate how they took the time to explain the billing and auto pay options to me and show me the space. I looked for units all over and I highly recommend this place! Two thumbs up to Gio, Kevin, Mike and Vernon!!!

Worst storage unit place ever. Crazy inconvenient hours. They don’t tell their overpaid customers they actually close at 4:45p — Place is a total ripoff!!! Go to any other storage facility… trust me. Getting my stuff out of there as soon as possible!

Two stars because I had an ok experience with a few of the staff members, but for what happened later, one star.
People can tell me again and again that those locks aren’t able to be picked, but on the day I was moving out, all of my stuff was unstable and I had to first clean up the mess of most of it falling on me… I brushed it aside and thought, maybe I just didn’t feel the last minor earth quake or something.
Moved my stuff as fast as I could because their hours are horrible, got out, and found out that my computer was missing. Still to this day, the laptop I knew the exact bag it was in was missing. When I called to file a claim, they told me I had to file a police report, file a claim, have physical evidence, and a few other things that wouldn’t matter because nobody believed me. Somehow my computer vanished in thin air and I was just dismissed from then on.
The insurance doesn’t do shit, nobody will believe you that you had anything stolen, and nobody will even pretend to care. What is the insurance for? No idea.

I’ve now had my stuff in storage for about a year and from the very first day I’ve received nothing but friendly service. Mike, Giovanni, and Kevin have been helpful in making the sometimes overwhelming process of moving less gruesome. Thanks for all your help guys, truly appreciated!

Very helpful staff
Specially mr Vernon, got me set up real fast
All good.
I have used the facility before and I recommend it for the security, convenience and price.

The woman on the phone did not let me know that I would need my lock and insurance information to move into the unit. So I drove all the way there, was told I needed a lock, was not told I needed my policy information for renters insurance which I’ve never needed with other storage units so I was forced to pay for theirs. Instead of apologizing the employee argued that he told me I needed insurance before I move in.
I’ll be leaving after the special rate is up. It’s not hard to be thorough and helpful.

Kevin was great getting me set up quickly and professionally. I always come back here to store my stuff when I am on extended travel. Thanks guys!

These guys were so accommodating and sweet! I had a ton of questions and Christian answered all of them. The space is clean, safe, and as a Venice resident I’m stoked to have a space to keep my things while I travel.
Thanks guys!

Kevin, Michael, Vernon and John are extremely nice and helpful! Great place to store your belongings.

Great service at this lovstion. Thsnks for the referral Erika and Kenyon this place is wonderful

Gio, Mike and John have been very kind and helpful. They are awesome!!!

Great service and best storage ever!
Everyone (especially Kevin, Gio and John) were so awesome!

Awesome service, decent prices, good location.
Been a customer for 2 years and so far so good.
They have specials sometimes and I’ve been able to upgrade to a larger room for a lower price. I love to save money.
Only peeve is that there are homeless people living on a nearby street, so I was worried the first few visits but the security is very very good here and I don’t worry about it anymore.
Glad to be here and I consider it a type of home for my things when I am in town.

Don’t come here. No class of people working there. You pay them tons of money and they are rude.
Don’t buy so much stuff. Get out of the storage racket. Got yelled at for sitting on a couch in my unit for taking a break from packing up. Storage units should be used to artists to create art not greedy corporations to steal money from people w shopping addictions.
Went back to pick up last item and was treated rudely
stay away. I was told I had been evicted and couldn’t come back? For sitting on a couch. Screw loose brains on power trip at $ 10 an hour?