Arm Solutions

I cancelled my paper with the KC star, and apparently owed 12.52. For what? I’m not a 100%. I went ahead and wrote a check out for the 12.52 to ARM solutions and mailed it to the address listed on the letter I received notifying me of my debt. After 6 weeks I still had letters for collectino coming in from ARM solutions so I called them to see what the deal was. They stated they had never received the payment and suggested I check with my bank. Checked with the bank and I had mailed a check on 12÷5÷12 for 12.52 to ARM solutions. It was cashed by ARM solutions on 12÷11÷12. I requested a copy of the check and faxed it to ARM solutions at there request. I called to make sure they had received the fax and the gentleman said they had received it, but that it could take 1 – 2 weeks for the issue to be resolved. Kind of long, but ok. The next morning I get a call from the same guy stating that the billing/​finance department had looked into the issue, and that the check was cashed by another ARM solutions in California. That I must have mailed my check to another company, but that he could take a payment over the phone right now. I advised of the address I mailed it to, a po box in Camarillo, CA. He confirmed that it was in fact there address, but that the check was not cashed by them. I told him that I would not make a payment until this issue was cleared up. I contacted the KC star for help getting the issue resolved, but personally I feel like ARM solutions is trying to scam me. As of today, the issue is not resolved.

Search «ARM Solutions Hollywood Video» on Google and be prepared for page after page of documented cases of abuse by this feces-​infested company. I also received a notice indicating late fees were owed from Jan 2010 for a movie that I tried to return at the Genesse store, only to find it had been boarded up and closed.
Trying to be an honest guy, I took the video to the Mission Valley store off Aero after calling to find out they were still open. While there, I even purchased some of the glass counter displays since they were started to dismantle the place.
Note also, I was already on the NO LATE FEES plan.
So some total douche named Andrew called me 3 times from the Ventura ARM office. He sounded and acted like the snivelly little prick kid in high school who constantly got his ass-​kicked for getting into everyone’s face.
The douche threatened me, indicating he would mark me down as a «Refusal to Pay» and send it to the credit agencies. Naturally, I told him what I thought of his attitude and offered pity that he could do no better than that pathetic $ 8/​hr job.
The biggest pisser to this whole thing: that our fricken govt allows bottom-​feeding firms like this to operate. ARM purchased the debt for pennies on the dollar and know that if they can simply scare or trick 10% of the millions of names on their list into paying, they will make a tidy profit.
Places like this are bad for everyone.

My brother and I just received a letter from A.R.M. Solutions saying we owe past due late fees to Hollywood Video (out of business for 2 years now). We were both a part of their unlimited rental plans. The way Hollywood functioned was you had to pay the late fees or you couldn’t rent anything. I am outraged that I have to deal with this kind of scam. I work hard to keep my credit score good. Any useful insight on how to fight this wretched company is appreciated!