Mountain View Tire & Auto Service

Great service! Best prices in town! They got us in just before close, to accommodate us! We will def go back when we need our tires replaced again!

Extremely friendly on check in & check out. Workers willing to explain what my car needs and why. Willing to squeeze me in if i want additional work done. Not pushy with extra services. I will continue to take my car here. Also, I like being able to shop at the mall while my car is being worked on-​total bonus!!!

Thank you Gilbert aka «Fluffy» for excellent customer service. And also to Enrique and David for staying late to help put new wheels on my car and being honest with other services that were not actually needed. That’s honest and awesome customer service!!!

Went in for a typical oil change and was treated with such great customer service! They were super friendly!
Ricardo, who was in the front was so friendly, and made me feel so special. Asked me how my day was going, let me change the channel on the tv while I waited for my car, super loving! Not many people ask how your day is going and act like they care.
Josh was the one who worked on my car and had the same personality. No I didn’t talk to him as much but I was «that girl» that pulled up to the station instead of parking and let them pull it up to the station. (I hadn’t been there so I had no idea). He helped me out, pointed me the right way, and had a smile on. Had the opportunity to make me feel like an idiot or given me attitude but that’s far from what he did. It was my first time there and I’ll definitely be going back.

I have mixed emotions after visiting this place. I found a coupon for the oil change and it was for the conventional oil. I drive a regular car and do my oil changes every 3000 – 5000 miles in different locations like Juffy Lube, Big Brand Tire, etc. and I’ve never been told that I have to do it with synthetic oil. I don’t drive a lot, less then 10k a year and I honestly don’t think that I need it. After I named my car model and year the man who was checking the information printed the paper and asked me to sign. The price was $ 45 and I mentioned the coupon. He told me it was the price after the discount. I told him that I need just a regular oil and he said that my car REQUIRES synthetic according to what he found in his computer. I didn’t want to argue with him, but in my opinion it was a rip off. He wasn’t friendly at all, but I don’t really care about the customer service as long as the work is done. I didn’t sign the paper and walked away. I consider that a professional mechanic should know what type of oil is required for Toyota and if the customer wants a regular oil, why not just do it?
After that happened I went to the different place and asked for an oil change. Without any doubt they told me that I need just a regular oil unless I want to do my oil change less often and increase my gas mileage (I’m pretty satisfied with my it right now).
I definitely won’t come back there because I have no trust anymore.

I noticed I had a flat this morning. I brought my car by mountain view to get my tire checked. My first time taking my car there. I was greeted right away, and Gilbert really helped me out. Quick, friendly service.

Just DO NOT go here unless you need a simple oil change. I have had some work done here and the bottom line is. I always had to take my car back for them to fix their own work. The older grey haired guy is… Well, let’s just say a «piece of work», I have heard this same opinion from a few people I know. The manager, at the time (about 9 months ago) was cussing out his employees in front of me and other customers, professional? They did honor their warranties but why do you want to take your car to the mechanic twice?

Gilbert saved our vacation! We called several local shops trying to find a tire for our VW Westfalia, but only Gilbert could deliver in a timely way and was as pleasant and helpful as you could hope for. Now we continue our trip up the coast without an unplanned stay in Ventura –as much as we like it here.

We sold a car yesterday and mountain view checked it out for the new buyer. Gilbert the manger was professional and efficient. I’d come back for service.

This place is AWESOME!!! Gave us a great deal on our tires. Their customer service is superb. I had a minor unrelated tire issue and they graciously helped me out without charging me! We are faithful customers!

Jonathan and Jorge treated me like a longtime friend today. To start, When I called in (on a Sunday morning!) Jonathan quickly priced two tires, mounting and tax for me at a very reasonable cost. When I got there he was super friendly, and the mechanic Jorge was as well. So when I get back, Jorge had changed the oil because he thought I asked for that. So I didn’t, and they gave me the oil change almost free (charged a few bucks for labor for that and something else they were doing for me). Will be back again. Just hopefully not too soon :)

I took my car here this past week. I had a coupon for the oil change that I gave the the man who waited on me at the front counter. Maybe that was my first mistake. He was about as friendly as a rattle snake. I don’t need gush, but something other than a grunt would work. When the oil change was done, they called my husband to tell him it was ready because apparently I had «forgotten to give them» my phone number. They didn’t ask. Just told me it would be about 45 minutes. When I went in to pay and get my keys, no words, just pushed the invoice to me, and pointed to the place to sign and handed me the keys. Maybe I just caught him on a bad day but there are too many other businesses I can go to where I won’t be treated rudely.

I received such good customer service… and that means a lot these days. All I needed was to have a tire repaired after picking up a huge nail in one of my tires the previous day. The employees were professional and personable… they checked all my tires for damage (there wasn’t any) and repaired my tire promptly… for no charge! I will certainly consider purchasing my next set of tires at this business… based on the good service I got during this visit.

Took my company car here for an oil change. They were okay in the sense of timeliness. I’ve brought my car here about 4 – 5 times and each time, it took about 1 hour to complete an oil change procedure.
The most recent time I took my car here for an oil change, they forgot to put the oil cap back on and the oil smell was seeping thru the interior comparttment after driveing off. I then called Mountain View and told them about ht oprolblem. All they did was contact their local parts vendor to comp me on the missing cap.
The missing cap caused motor oil to excape thru the empt hole while I drove and caused) oil stains and splatter underneach

These guys are real pros! Driving new car and all of a sudden I have one tire with low pressure. Can see a screw in it. Thanks to Unilocal,I find this place and get it fixed here for nothing in no time!
Place looks like it’s part of the Mall, but has big Goodyear sign on building.
This is old fashioned excellent customer service! I’ll go out of my way to return here.

I’ve been taking my car here for years now and won’t go anywhere else! Not only are they top notch in customer service, they do not try to push you into unnecessary services. Many times they have just handed me back my keys and said «everything looks great!» That’s something that doesn’t happen very often in places like this. Besides the general oil change, I’ve also purchased tires, tire rotations and steering bars from them and have never had a problem. I highly recommend these guys!

Well let’s see… where do I start? I took my car in spent over $ 1,000 and when I asked them to check my brakes they said they were fine and that wasn’t my issue when I found out in fact they weren’t fine and that was part of my issue. The DM Louie was helpful to me that time.
Took my car in yesterday and my car did not get completely fixed like I asked and I feel like I got lied to. Louie told me this morning that they would replace my 2 motor mounts and only charge me the labor then after he found out how much they were charging me for the parts he said if I buy the parts they will waive the labor. One part they told me is 200.00 I can get it for 38.00.
I am giving this place 5 stars because the DM took time out of his day and called me to resolve the issue I was having and he was willing to make it right for me… I will bring my car back to them because I feel that this means they do care about their customers and their business. Thank you Louie and Joseph!

The owner made true on all his promises during our phone conservation. I feel reassure now that he has corrected the issues. He understands his customers.

Honest, Friendly, Excellent Service.
I took my van here because I kept hearing a lot of road noise and had been told by another tire company that my tires were cupped and I needed a new set.
Something in my gut said, get another opinion. I took my van to Mountain View Tire to have them give me a tire quote. After Gilbert showed me the tires that were right for my van, I told him my concerns that I think the road noise was something else.
He looked at the tires I had and said they had some cupping, but thought they had good tread and it wasn’t that bad to make a loud road noise. He was also suspicious that the noise was from something else. He sent a mechanic out on a test drive with me who said, it could be some noise from the tires, but he suspected the bearings.
We decided to put a temporary set of new tires on the front to see if it solved the noise problem. When the noise was still there we knew to replace the bearings
After getting in the parts, I arrived the next morning, I had courtesy service to work by Enrice (sp?). When the new bearings were installed there was another strange noise that wasn’t there before. Jorge took the time to source it and solve the what was causing the noise even though it was near closing time so I didn’t have to come back the next day.
I highly recommend them for there honesty, quick and friendly service and customer communications.
When I eventually do need tires, this is where I will buy them!

These people can be trusted. This about sums it all up.
I took my daughter’s older-​model Camry in for a noise in the front tire. Being new to Ventura, I was worried about being taken advantage of. Honest-​to-​God, they found and fixed the problem for $ 40. I’m not kidding. Amazing!
A free 12-​point inspection revealed (for real, no con-​job here) that the battery really should be replaced. Very fair price on battery and installation.
I feel totally comfortable taking all our family’s cars here in the future. Gilbert and Larry are thorough, honest, straightforward and helpful. They took my schedule to heart and got the work done exactly when I needed it to be done. Also amazing!
They recommended other repairs, but placed no pressure on me to get them done (ok, a little gentle nudging… but this is a business, after all!). They didn’t recommend anything that didn’t actually need attention… which says a lot, I think.
The location is SO convenient. Just under Macy’s at the mall.
Give ‘em a try and you won’t be disappointed.