Rapido Screenprinting & Embroidery

Work experience ever!!! I was told the embroidery that I needed for a jacket would be 8 – 13.00 dollars. I called multiple places and this business was local good price and promised work would be done before Christmas. I brought two jackets in and only one got done for Christmas and I was charged 35.00 for a designing charge on top of the 8 – 13.00 total BS. Today is Christmas Day and I have no gift for my dad because they couldn’t sew a patch on when I gave them 2 weeks to get it done and was promised it would be done.
If I would have known it wasn’t going to be done I could have taken it to 10 other locations in Ventura county. I will never use them again and should have read the reviews first. In the town of Ventura your word means everything and there word doesn’t mean shit!

Maria was my go to girl and she was great when she owned the company, but now they have sold the company and have new owners, and let me say «Stay Away». The worse experience ever and they take no responsibility. There service is the worse. Hope this helps.

I am so sad about what just happened with this company.
I chose them BECAUSE of their great reviews. I wish I hadn’t. Learned my lesson the expensive way, so I won’t do that again.
I had a very last minute job. I was completely up front about what I wanted and how quickly I needed it. The woman I spoke with (and dealt with solely through the project) had me send her pictures and things, and after discussing it with her «designer», she said they could do it.
Here’s what I asked for: embroidered 2″ monogram on the pocket of a men’s shirt for a bride. I told her that she could «sew the pocket closed» to speed things up. She said she would need to anyway.
Apparently she wasn’t listening because she claims that I never asked for embroidery, and said that if I had, she would have told me it wasn’t possible. I was actually SHOCKED that it WAS possible, and was glad to pay FIFTY-​FIVE dollars for the project. She said I could pick it up by 4:00 the next day… bonus!
At 3:33pm on the day of pick up, she sends an email saying that they are running late, blah, blah… nothing important, just a bummer because I was already pressed for time. My problem though, not hers.
What’s so disgusting about today is this: I received my shirt. It was a 1″ SCREENPRINTED monogram that looks AWFUL! I do not exaggerate or kid. I’m about to cry, in her office, because I spent SO much money on this gift, and the woman from Rapido said: «You can go ahead and cry.» She was rude, self seeking, and outright lied about our exchanges over the phone.
I’m literally too embarrassed to take this gift to the bride tomorrow, but I paid TOO much to NOT give it to her.
All I can tell you is: GET IT IN WRITING!!! Truly. This woman doesn’t listen, nor does she care at ALL about customer service.

The best place in town! I wanted to get a tshirt made for the very important concert I was going to in July. I called around & this is the only place that did what I wanted done. I spoke with Maria, who is so sweet & knows what she’s talking about. She let me come down & try on a few different tshirts to see which one I wanted. I picked the tshirt color & thickness. I emailed her the photo I wanted on my tshirt & told Maria I needed it within 5 or 6 days. I called & my shirt was done in time & I was VERY VERY HAPPY with the end result!!! It looked amazing & fit me just right! The price was $ 16! I wore the shirt to the concert & got a lot of compliments and stares! Maria is amazing! I plan on getting more shirts done in the future and I will be getting them done here! I wear my tshirt with pride & everyone asks where I got it done! I would send everyone here! Cant wait to get more shirts done! Thank You Maria!

I am extremely upset with the service I received from this place. I expected more based on the reviews.
I had one simple project. A few words embroidered on a single backpack. I’ve dealt with several different printing shops before with large scale projects, and the people I’ve dealt with were all very professional and ensured they knew every detail of the design and colors and placement I needed on the products. This place, however, failed to achieve anything close to that kind of quality service.
I went in on Monday to drop off the backpack and place my order. I wanted the name embroidered on the front as large as can fit in the available area, and the phrase below the name to be a large as can allow it to fit as one line. She asked what font I wanted, but I had to ask what fonts were available. Rather than her showing me right away what fonts they have, and asking me which of those I’d prefer. Same thing with color of thread. Wouldn’t it be smart to bring out the swatches first and THEN asking what color I want?
I said I just needed it before the weekend. They’re closed on weekends, and since the project was so simple, I wouldn’t expect it to take more than two days. Friday comes along and their hours are until 5:30pm. I haven’t received a call from them at all for a follow up, so I call them when I got off work at approximately quarter to five, and they say its not ready. Probably by 6:30pm! I sit waiting for their call, and at 6:30 I call them again and they say 15 more minutes!
I finally pick it up, and the name and phrase below it are SMALL. Not at all the sizes I requested!
I was so upset already at that point, that I didn’t even bother expressing my frustration with them. Maria is apologizing for the delay but the girls that were working on it didn’t tell her they were having issues with the font. So perhaps that’s why they didn’t get the size right! Maria didn’t write it down on the notepad that had the information for my order!
Never again. This place doesn’t deserve the five star reviews. It was a simple order. Even if I did complain right away to them, what good would it do? They wouldn’t be able to undo the stitching without damaging the backpack. And it’s a birthday gift for the father of my unborn child, which is tomorrow. Would they pay for a new backpack and redo the embroidery in a day?
Don’t go to this place. There must be better ones out there more professional that care about even the smallest of projects.

Maria at Rapido is awesome! I procrastinated on a gift for some friends and she had sweaters embroidered in less than a week and didn’t even charge me extra! I will definitely be going back!!!

Maria at Rapido was quick to answer inquiries about printing and how quickly they can get it done. We had 16 Tshirts done, shipped, and «on our backs» in less than a week. Very reasonable prices and a great team to work with. Thanks, Maria, and thanks, Rapido!

This is my 2^nd year placing an order with Rapido Printing & Embroidery. (And I plan on going back!) I placed an order shirts for the Revlon Run/​Walk for Women in L.A. The design was awesome! The t-​shirts and tanks looked GREAT, and received so many compliments! Same as the previous review, you ask for a sample and you get plenty to choose from. :) That’s the kind of customer service I like, quick to respond, courteous, professional, accommidating… and the pricing is VERY reasonable.
I’d definitely recommend Rapido Printing Embroidery to everyone!

Thank goodness for shops that care about the little people! After days of calling around Los Angeles trying to locate a shop to print a logo on our team jerseys for the MS 150 Bike Tour, we were about to give up. We were given the run around or turned away when we mentioned our order volume. Luckily, we were able to get in touch with Maria at Rapido Printing & Embroidery who graciously informed us they would love to process our order! Not only that, but at a REASONABLE price and FAST turnaround.
We shipped out our box of jerseys to her on Thursday of last week, and they were at my door step by Tuesday afternoon! Talk about quick turnaround, they exceeded our expectations. All in all, our jerseys came out SPECTACULAR and did not break our budget.
To talk about how they went above and beyond, I sent them an e-​mail asking for a photo of the jerseys being made for our team blog. I expected an e-​mail of a photo or two, but instead, I received a CD full of photos of our jerseys being made!
I would highly recommend you to consider them out for all of your silk screen printing, embroidery and digital sublimation needs. I never even stepped foot into their shop, but they took great care of us over e-​mail and via the telephone. I will definitely be back with more business for them. Thank you guys!