Sunrun

We had our Solar system installed by Sunrun last month. Did a purchase through Costco. The entire transaction/​install experience was wonderful with Sunrun. Our system is up and running and we are very pleased. We had a difficult time getting someone to call us from the kiosk area in Costco. A friend referred us their Sunrun Solar Consultant (Matthew Garbe 805−235−4532), and he was here the next day and did a great job for us. Matthew did a no-​nonsense consult with us (we’d been looking into solar for over a year already), we cut to the chase, liked the program, warranty, and price offered thru Costco and signed up on the spot. He was even able to schedule our site inspection (roof) for the very next day. The installation crew was excellent and very professional. All of the Sunrun reps we had including Project Manager Dillon, were top notch. Highly recommend!

If anybody is thinking of installing solar panels we just wanted to say we had a great experience with SUNRUN. They were very professional and informing with the options of a lease or finance. We couldn’t be happier. Very painless start to finish approx 5 weeks process. We had three bids from other solar companies and they were right in the middle with there bid. All equipment and transaction are supplied through Costco.

I purchased my rooftop solar array about 10 years ago from REC Solar, now Sunrun. It’s made a huge difference in my life — not just reducing my energy bills hugely, but proving that clean, green energy sources are available for ordinary people.
The company was great back then, and I think they are still great today. My first inverter didn’t last very long; they replaced it under warranty. When the second one died a few years later, they couldn’t do a warranty replacement, but they gave me a new (and better one!) at cost and didn’t charge for the installation. They are always quick to respond too.
I would enthusiastically recommend Sunrun to anyone looking to go solar!

The Sunrun team was efficient and professional! Robert Soledat took care of us and was very helpful throughout the whole process. From the sales to the install crew they were all a class act. From the little things to all wearing Sunrun attire to everyone all speaking English. Thrble little things count. Thanks Sunrun.

ELLIE OLSZTYNSKI (805−234−8147) was my Sunrun Residential Solar Consultant and she, hands down was the best consultant that I dealt with during that last two years of searching and getting quotes from other solar companies. I have been speaking to and getting Solar estimates since December 2014 and I was never convinced that I was receiving the best price for the product that I was receiving until I met Ellie. She took to time to explain all the details that I wanted to know since by 2016, I had many questions that I needed answered to feel comfortable that I was going to get the right system for the right price with a quality installation. I am a very meticulous and wary person when it comes to sales people and Ellie made me feel comfortable and she was never too pushy. Knowing that I had a decision to either purchase through Costco (financing available– 12 year or 20 year) and have Sunrun do the install or go directly through Sunrun and choose either a pre-​paid PPA (best overall savings) or choose a PPA. For my situation I chose the Pre-​paid PPA option. Figured this would give me the best overall savings in the long run with the peace of mind that any issues that may be encountered in terms of the solar panels, inverter or installation would be covered for 20 years. With the huge savings that I would realize in 20 years (enough to pay for my child’s college tuition), I figured that in itself was worth getting solar. I had the install in mid April and now 1 month since the PTO (Permission to Operate), I’m seeing a 144% decrease in my electrical usage and that was with a 93% offset of my 2015 usage. Needless to say I am very impressed. I just received my first SCE bill and all I had to pay was the required delivery charges of ~$ 10. It would appear that by my 1 year anniversary when SCE settles up with me (Net Metering (NEM 1.0)), that they will be owing me some $$$$. Assuming this holds true then my current 8 year payback period may be shorter which makes this whole purchase even a better decision. So, in conclusion, if you are considering going Solar please contact Ellie Olsztynski and she’ll provide you all the information you need to make a sound decision and she’ll make you feel comfortable with no high pressure sales tactics. Oh yeh, can’t forget to mention that Sunrun paints the conduit on the roof and down the walls so it blends in. I have seen other solar companies installs and they don’t paint the conduit which leaves the house with the shiny galvanized pipe which stands out and looks bad. Thank you again Ellie and Sunrun for your wonderful customer service and personal attention.
Greg M.

Very pleased with our new Sunrun solar panels! Installation was super fast and everyone I dealt with in the company from the sales consultant to the installation team provided top notch customer service and were great about checking in at every step of the process. Definitely recommend!

I’ve had ten months of producing solar power thanks to Sunrun. From the beginning, Sunrun has been fantastic in working with me to understand my needs and keep me informed of my options and schedule. My solar consultant, David Yeager, did a great job of interfacing to the larger company my unique situation and finding a way to make it work. If you’re in his area of Goleta, Santa Barbara and beyond, you’ll be lucky to work with him. David’s email is
and phone is (805) 403‑3568. I tried working with two other large solar providers, and none did as good of job as Sunrun and David. Thanks to all of you!

Very happy with our new solar system and have already started saving money. Iggy Sharp (805−704−6529) was our Sunrun sales consultant and is top notch. We highly recommend calling him if you are considering installing a solar system for your home. He is definitely not the typical sales rep in which once the sale is made, you never see or hear from them again. He was involved every step the way, called us or stopped by during the entire process to see how things were going, and when we did encounter a minor problem, he handled it quickly and efficiently. Sunrun is a very professional company, with very good customer service. We made our purchase through Costco which added some additional money saving «perks».

Sunrun is a professionally run company with excellent customer service. I made my purchase through Costco, so I had high expectations. I expected Costco quality, service and value, and that is what I got. There were a couple small bumps in the road as I went through the process, but Sunrun went above and beyond to make sure we were treated well and completely satisfied with our product. Thank you so much to Christy Davis and Robert Soldat!

I got to Sunrun through Costco. Everything from my consultation with a sales rep through installation and ultimately SCE approval was flawless. Every team member was attentive, polite and helpful. Additionally, my Costco estimate was significant dollars less than my other estimates. Sunrun did a fantastic job!

Install day for Dad. So excited. Guys were friendly, warm and efficient. Even the dog liked them. Thank you Matthew Garbe for your coordination. Dad is happy as are we with the Sunrun team’s professionalism and service.

Great company to work with! We had our system installed the end of 2015. From the initial sales rep. to signing the final papers, all employees were ABOVE service oriented. We were concerned about messing with our fairly new roof. All went very well. They have a roofing guarantee included. The federal rebate for us, was 11k, no lie. Rebate depends on total purchase price. Sunrun had teamed up with Costco at the time our purchase, so we felt well taken care of. I don’t know if Sunrun is still teamed with Costco, but check it out. We also went with the loan company that Sunrun had teamed up with; everything went so fast and smooth. We are very careful on every purchase we make…“buyer beware” attitude we have. From the start of working with Sunrun, they put our «beware» buying attitudes at rest.
A special thank-​you to Christy Davis, you are the best! Robert Soldat, thank-​you for your patience with answering all of my «solar» questions. You both were so patient with our many questions! Miss chatting with you Christy!

I just did this… Robert Soldat was my sales person. I highly recommend this. I just got turned on yesterday so am anxiously awaiting to see the results. Everyone in the company has been simply amazing. Do it… you will be happy

From the first appointment Joe H (Consultant) was amazing. I loved his approach of not shoving stuff down our throats (unlike the other solar companies we met with). He actually wanted me to take some time to think about it, which i particularly enjoyed as the other companies were so anxious to get me to sign on the dotted line on the first appointment. He is very informative, takes time to explain things and very patient. Sunrun does all the work for you. Christy (coordinator) was amazing and makes it so that you hardly have to lift a finger. She even went above and beyond in calming me down when SCE started sending me their scare tactics mail. She was quick to call back every single time and explain the process to me. Kathy (finance) was incredible working around my schedule, being quick and informative and always friendly. Final shout-​outs to the Travis and crew. They did a beautiful job of installing, hiding the wires wherever and whenever possible, making a clean set-​up. I hate to throw other companies under the bus but my neighbor has solar and all you see is wires. My house on the other hand, the set-​up is immaculate.
I would definitely recommend Sunrun … they are quick, professional, easy to work with, approachable and extremely friendly. I would recommend them to anyone who is thinking about going solar. The cash card from COSTCO is a definite bonus however even without that i would have gone with Sunrun.

My Rep Dylan was awesome. He did not apply pressure just laid out the facts. Communication with the whole team was great. Installers were very professional. Everyone met the deadlines that where set. I would recommend to anyone, especially my rep Dylan A.

I highly recommend using Sunrun for you solar installation!!!
Our sales representative Robert Soldat was so informative and explained the entire process with us. And it went as smoothly and on time as he said it would.
Thanks Sunrun!

A+ service and quality. We were extremely pleased with our solar experience with SunRun. From the sales professional Henry Nagy to our install team supervisor Greg. The install process was smooth and the cleanup was perfect. The attention to detail was exceptional and the communication throughout the process was consistent and accurate. Our time to install once we had HOA approval was one week. The entire project was simply seamless and painless.
Ironically our install finished yesterday — Earth Day !
I would highly recommend SunRun and working with Henry Nagy– honest, knowledgeable and experienced. Investigated other solar competitors and found them not a credible. Great job by the SunRun team.

My experience with SunRun was extremely positive. From the initial contact with the sales representative to final installation, the project went smoothly and was just as described.
The office staff were very helpful, answering my questions as they arose.
The installation was professional and the site was left clean and just as it had been prior to installation.
And the best thing of all is that we are already seeing a benefit in our lower electricity bills, and we’re helping move to a more sustainable California.
Thanks SunRun

Sunrun is a great solar company. Wonderful service from the sales staff all the way through installation and post sales. Joe Michael is professional and has maintained contact to ensure high satisfaction. Even their service team is quick and professional. Case in point we thought we had a leak in the roof due to their installation. They came investigated and thoroughly saturated the roof. No leaks. They then investigated further and pointed to a small opening were water could have come in given the conditions that were present. Wow, what a team!

Wonderful service and company! After taking about a year with several other companies only to be disappointed with each and every one, we found sunrun. With the first phone call to setup the appointment we knew we had a winner! Warm, organized and informative without being pushy. Met them on 2÷16÷15 and our panels were installed on 3÷16÷15. Lightning fast and an amazing job top to bottom!!! Joe Michael was AMAZING to work with and did everything he could to erase all the bad experiences we had prior. Christy and the entire install team were on point! We couldn’t be happier as we await Edison to flip the switch. :).
Thanks SunRun!
Chris and Melissa