For Eyes Optical

I consider Four Eyes Vernon Hills an excellent find! I look at value, and not necessarily the upfront cost. I had occasion to go into the store to have my glasses adjusted yesterday — a little person had pulled them off my face and flung them across the driveway. OOPs. Not only were they out of alignment; there was a chip in the bridge. Fortunately, the Sales Associate, at the time I placed my order, advised me to buy the insurance (good for a year) for less than $ 30; replacement of the frames and the lenses would be $ 25.00 upon replacement. Great, since I’d paid over $ 110.00 for the frames. Anyway, Melissa at the store said, «This frame has been discontinued, but I might be able to find it for you. If I don’t find it, let’s find you new frames and lenses, which will be about $ 50.00 plus tax.» I love the frame, it’s blue-​brown-​dark red tortoise shell, and matches my blue eyes well, so I had my fingers crossed Melissa could find it. The next day Melissa left a voice message and said she had put the exact same frame on hold at the Northbrook store. She asked if I could get there on my own, with the alternative being the frames being sent to the service center in FL and then back to her store. I told her I would see what I could do. Today, I went to the Northbrook store, and the frames had been put aside. Faina, at the Northbrook store, was so helpful. She popped my current lenses in the replacement frame, and adjusted them perfectly. (I will also leave a positive review for the Northbrook store, based on this experience.) Totally satisfied customer.
p. s., to the customers who ding Four Eyes for upselling. .. that’s their job! If you don’t want the 2 for, you can just say (nicely), «No thanks.»

There are two great reasons why I keep coming back to this store. One great reason is Dena, her customer service skills are outstanding, she is the one I always go to when I choose my frames, and when I need an adjustment. Dena is a very kind and patient person.
Another great reason is Dr. Joyce, she also is very patient, very kind, and very helpful to me as one of her patients. With both Dena and Dr. Joyce, I feel comfortable coming back here every year knowing that I can get the best customer service from both of them. I recommend going to see these two ladies to make your experience outstanding.

Dr. Goffron is amazing! She is so thorough with her eye exams. It was my first ever and she really took her time to explain everything. In addition to the standard eye test to figure out your prescription, she also checked for any issues with dry spots, cornea problems, and eye muscle problems.
I really like how they have Saturday hours, and it was one of the few places that I could get into on short notice.
They have a HUGE selection of frames as well.

Winnie and team was great. Saved me money compared to other places I was evaluating. Took the time to sit and help me understand all the options. I have high prescription, need thinner lenses, prisms, anti reflective, etc. Great experience! I would come here again. Go Winnie! Thanks!

I’m so glad I came to this location! The receptionist in the front was incredibly kind and just so polite from the beginning of my visit to the very end.
The optometrist Dr. Joy Goffron was the most gentle and thorough optometrist (doctors in general) I’ve seen! HIGHLY recommend her — in fact, I’m going to bring my husband to see her!
Also, the cost for an eye exam for glasses was only $ 49 (i didn’t have vision insurance) — not bad at all!

Great location! As soon as I walked through the door I was greeted right away and everyone had a very positive and happy vibe!
The décor is very modern, lighting is pleasing, and waiting for the DR only took a couple minutes!
After speaking with the Doctor I dealt with a very helpful sales associate! She went out of her way and broke down the best way possible to save money! She explained everything clearly and communication even after my appointment was great!
I was notified twice about my order being ready for pick up and picking them up was a breeze!!!
Overall a great facility!

I’ve been here numerous times, and recently came here after a bad experience at Sams Club. I bought some Armani sunglasses and am very happy with them. Sometimes it takes a couple times to get it right, but they stand behind their product and will hang in there to make it right. The staff has always been friendly and helpful.

The service is less than stellar but the deals on kids glasses are out of this world. For any kid I strongly recommend buying here.

Sort of like buying a car — advertised specials (like two pair for $ 99 or two pair progressive for $ 149) — then you start adding all the «options» and I never walk out of there for less than $ 600 for eye exam and two pairs of glasses. Optometrist and staff are nice, but I think they’re over-​priced.

I’ve been going to this For Eyes location for two years now, and I really like it. It’s easy to get in for an evening eye exam, and they are very quick to get contacts/​glasses ordered. Good selection of frames. This is a much nicer store than the Northbrook one, that I used to go to.

Intelligent doctors.
Alright staff.

They always have specials on glasses and cute frame styles too… not the crap frame glasses the other stores will try to sell you as a good deal. The doc was pretty cool and she was super speedy, she really got right down to business and I was okay with that. If your on a budget I would suggest it.

I’m a huge fan of this For Eyes location and am incredibly bummed out that my eye insurance plan is not accepted by them anymore. I really like the doctor on staff. She is professional, attentive and knowledgeable. I had an issue with my cornea scarring due to over wearing my contacts and she found a brand that would work well for me.
I also like the receptionist and sales staff and have always had great experiences with them.
The office is conveniently located close to my home, they are open late and take walk-​ins as well.
I really wish I could keep being seen here!

I would not go back here ever again. I ordered a pair of glasses on the 18^th of January. I needed them shipped to me because I was going to school the next day. The glasses were shipped to the store on the 22^nd instead of to me. I’m still without glasses on the 26^th of january. So, I call them up and as it turns out, they finally decided to ship out the glasses on the 25^th. 4 days after they got them. I hope they come soon.