Hobby Lobby

I absolutely love this store! They have a great selection of crafting, hobby, and home items. There is always a sale or a coupon so you always get a great value. I have never had bad customer service here, but it’s definitely not great. The staff needs to be a bit more upbeat. Still, it’s a great store that is my «Go To» store for crafts.

Okay selection, but the customer service is horrendous. Every employee I saw looked upset. When I asked one a simple question about where to find something, she seemed annoyed, gestured generally in the direction that she «thought it might be», and quickly scurried into the back room to get away from me. I saw another employee literally do a u-​turn to avoid another customer (who looked very much like they needed help).

Great place to go to for decorating your home. Also if you have a hobby this place will be your spot. They have weekly sales and a 40% off coupon for one regular price item per person per day. It’s definitely worth checking out the clearance.

Bought 2 clocks from this H.L. Thought I got a good deal but both clocks have needed to replace their ticking mechanisms within months (not years) of purchase. One quit within 2 months and one after 8 months. I replaced one’s mechanism but now I have the same problem with the other clock. Beware – Some of the stuff from H.L. is much cheaper built than it looks.

I go to Hobby Lobby for everything i need! Im a photographer and you will see me buying cute props at an affordable price! Im the kind of person who loves to decorate my home! I try to make it look like a model home and at this store you can do just that, so many fun options! Awesome for every crafty, diy, kind of gal or dude! Go to this store its amazing!!!

Sometimes I really like Hobby Lobby, other times not so much. It can be a challenge to find good customer service and their selection of beads isn’t what it once was. I’ve waited so long to have fabric cut that I’ve actually left without buying anything. But yet for some reason I keep returning…
Okay I’m updating to 4 stars. Why? Well I went to check and see if they had some Christmas ornament hooks like I wanted. I didn’t find them but found a nice employee who found me one package and then as I was finishing up she found me yet 3 more packages before I left. It pays to be nice to retail clerks during the holidays! I think I got enough now to do my entire christmas tree which is so important for me this year as I am expecting family for the first time in over 7 years! I am striving to make this holiday really special in my home.

The service here was overall good, with the exception of some obvious lazy and «uninterested to assist you» employees that seem to be hiding or trying to dodge people who look like they have a question. I came here for fabric, sewing supplies and a pattern to make my daughter a Skirt. I had one employee ask me If I needed help finding anything, she than helped me find that item and asked «what else is on your list?» And literally walked with me throughout the store to show me where I could find those items and while there shared her recommendations with me. She even helped me pick matching fabric. I may have bought more than I needed but I felt good about spending it.

A huge selection of hard to find art supplies and a 40% off coupon in the Sunday paper can make it a worth while trip.
My frustration with the store is that the employees are rude and seem miserable.
Of you plan to shop there, be sure to know where everything in the store is, as the employees are not helpful or interested in interacting with you. Case in point, I asked for help finding washable paint supplies and was told it was in the paint department. (Umm, figured as much.) When I followed up with where is the paint department? The employee rolled her eyes and pointed to the back of the store. A mature, adult woman rolling her eyes! When checking out with my purchase, a different representative was too distracted in a personal conversation with another employee, she did not even look my way throughout our interaction.
Seriously, it’s retail! Smile, be nice and helpful to the customers that come in to support you receiving a paycheck.

I went to this store to exchange a christmas tree for a larger one and got major attitude from the woman at the return register. I had also returned some ornaments that were too small. She did not seem happy to do all that work.
Got the new tree home and plugged it in and guess what? The lights don’t work!
Not a pleasant experience at all today!

This review is based strictly on the employees that I have encountered there (3 in one day). The first 2 ladies were rude when I asked them a question and even after I thanked them for their time and help, neither of them could say «your welcome» back or crack a single smile. The 3^rd lady was the cashier. All seemed well till I told her I had a coupon (which was close to the end of my $ 130.00 transaction). She leans in towards me but NOT in a quiet voice says «I don’t mean to be a bitch but you should of told me at the beginning that you had a coupon». After I picked my jaw up off the ground I said «well I don’t me to be a bitch either but you could of asked me if I had a coupon or maybe put a sign that says that and could you not swear in front of my baby please». She said something like oh, I thought he was too young to understand (he’s almost 9 months). I said well that’s not for you too decide and plus I’m the only that can swear around him (I’m kind of laughing at this point).
I wish I could say this was the first bad experience I had there but then I’d be a liar.
And for that reason I will take my business to Micheals and Joanns ONLY from now on.

Yep, it’s a hobby store, but there are two things you should know about this place. They have the best inexpensive feather boas I’ve seen and they also have fabric here.
This was my first visit to a Hobby Lobby, ever. I pretty much knew what to expect, but I will say there are a few standouts in this place. They have a huge artificial flower selection and a decent-​sized clearance area. On my recent hunt for goods for an event I was hosting, I thought I’d have to end up at Michael’s, JoAnn’s, and the Dollar Store, but I found everything I needed right here… serious score.
Yep, they play faith-​based music, but I have to admit the energy in this place is super laid back and I didn’t feel stressed out like when I shop at some of the other above mentioned stores. Great paper selection, art supplies and décor for the home (decent variety like Steve M mentioned).
As far as the customer service, it was weird. I felt like everyone that worked there was kind of in a zombie state of mind. Not snappy quick, but a little too chill for me. There is something off with the staff… can’t explain it.
Will I come back to this place? Absolutely! The prices are great with lots of variety. As far as coupons and discounts, I’m not sure if the offer them like Michael’s and JoAnn, but the gas savings from having to travel to other locations is worth it!
One stop shopping!

I thought I was the only one that thought this Hobby Lobby store was horrible and then I spoke to friends and coworkers and was surprise to learn how many people I knew that avoid shopping here at all cost.
The people who work at the registers are unpleasant and not friendly. The people who work in the framing area are just ignorant and rude. When you give them your coupon, they inspect it like you are trying to cheat them or something as the Christian music plays overhead. They can keep their «made in China» crap and avoid this store at all cost.

NEW HOBBY LOBBY STORE
This Hobby Lobby recently opened up as the replacement of the Hobby Lobby that was located in Mundelein (now closed). This store is located where the old Dominick’s grocery store was located.
As you enter the building it reminds you of the old Hobby Lobby but a lot newer, cleaner and much more of all that stuff you fill your house up with. There is more staff on hand to take of your needs and answer your questions.
The have many isles with many things like picture frames, iron work, flowers, furniture, art supplies and many more.
The bottom line is that this is great place to pick up nice stuff to decorate the house at a reasonable price.