Holiday Inn Hotel & Suites Vero Beach-Oceanside

Seems kitschy to stay at Holiday Inn? Well, this motel is really quite nice, the rooms are in great shape, beach and pool are wonderful, staff friendly and helpful. Recommended!

Very friendly Matt checked us in enjoyed our chat, check in was easier, faster and friendlier than my stay at the garden inn.

We normally stay a block north at the Kimpton which we have a great affection for. However rates were over $ 50 per night less here and no resort fee. Add in a promo for an additional 6000 points and it appeared to be a good option.
The location is ideal being on the oceanfront. Our initial impression was that the property looked and felt aged. The small reception area also needed to «up» it’s look. We had reserved a Junior suite with a pool view. However none of these are set up as Kings which is what we believed the website had intimated. We were offered a regular parking lot view King or go with the 2 bed option with the pool view. At this point we were prepared to forgo the reservation and head up to the Kimpton anyway. A final option was given of a 2 bedded room on the ocean itself. My wife said yes and so it became our spot for the night.
The elevator, to our 3^rd floor room, was on the slower side but it did the trick. Upon entering the room, on our left was a pocket door to the bathroom. This had a single sink, a commode and a walk in shower. The pressure and spray pattern were both outstanding!
The room had a very strange colour palette but it wasn’t unacceptable. 2 double beds, with some sturdy old headboards. 4 pillows per bed. We both slept well that night. A fridge for beverages was under the 32″ tv. A pair of seats were located by the window.
The sliding door to the verandah was almost impossible to open and close. Both heavy and needing a lubricant it put up a fight! A pair of chairs (in need of repair) and a small table were directly outside of the door. The view was magnificent as we were only 30 meters from the water. Since a hurricane had just passed through the Bahamas there was considerable wave action and we had the pleasure of hearing the surf crash all through our time there.
Overall it was a satisfactory stay in an older hotel that would benefit from a complete renovation. All of the staff were very helpful and Jennifer, at the desk, pro active decision certainly contributed to a more enjoyable time.

Warning!” NO STARS HERE’” just the ones in the sky. The front desk was 100% unprofessional. Seem just a pay check too them. We needed a good night sleep and that was far from what we got. The Air Conditioner unit was Way out dated big time and loud as Hell. I was scared I was going to get Legionnaires’ disease the unit had mold on it as well and with a lung problems that’s deadly and that’s a warning to you all. Showers was nasty and not working well. Took a walk around the place only to be asked by some drunk older lady where the party at. Gross indeed. So off to bed and there was so much moisture in the room the bed felt like it was peed in. You folks ever here of a dehumidifier? Then the Drunk next door was fighting with there partner WTF else is going to Happen. Then the people staying above us kids where running around. Wow good place to get pissed off at unless your in a drug or alcohol induced state of mind. The maid service where two men wow mind blower.
So to wrap this up I would never in my life stay here again it was like sleeping on the dirty Beach. Nor would I recommend it to anyone with class. It’s a Dive a hole in the wall kinda place.
Where they don’t take pride in anything there.
Oh and the Beach was not all that now that it’s polluted and gray, and the sand is not white BTW.
Just a reality check. Sadness all around the place.

We stayed here for two nights. When we checked in the place was deserted due to the weather so the very friendly clerk upgraded our room to an ocean view without us even asking. The bathroom was nice and clean, but the water smelled and looked like unfiltered well water. Bed was comfortable. After a shower, I walked to the balcony and back and my socks were filthy from the carpet. I actually bought a pair of flip flops to wear in the room. The love seat in the room just needed to be burned. We wouldn’t even sit on it due to the filth. We were only supposed to be there one night but ended up having to stay a 2^nd night. When my wife called the front desk to book another night our friendly clerk from the night before had been replaced with possibly a former hall monitor. She proceeded to tell us we shouldn’t even be in that room and shouldn’t have been upgraded. She was going to speak to the manager to see what to do about the situation. She made us feel like criminals for being upgraded. Nice! The manager kept us in the same room at the same rate. We wouldn’t stay there again.

Ocean front rooms have a perfect view of the ocean! Room are nice, comfortable and clean. This was an excellent pit stop location on the way back from the keys.

Clean rooms. Very kind staff. Reasonably priced for a hotel on the beach. Above average for a Holiday Inn. The beds are more comfortable than I expected.
The pool was a bit sad and the showers were weak and we couldn’t get consistent hot water. The hotel restaurant was disappointing. But I think the hotel restaurant just leases space and is not under the same management as the hotel.
Overall, I would stay here again because of the price and staff.
EDIT: This rating will stay at four stars but I had a horrible experience with IHG, the parent company, several months after this stay. I have never been so upset at a company in my life. So unfortunately I will never do business with this property again.
Let me reiterate, My experience for this specific visit was still good. This is a good hotel. But I won’t be staying here again because of an incident with the company that had nothing to do with this specific hotel.

I travel on the employee rate so I can’t complain about price. People keep mentioning that they can’t get an early check in. The hotel has a set check in time so that they can clean the rooms when people check out. You can’t fault the hotel. We called ahead of time and we were able to check in at 2. Service is wonderful. Great location. The hotel was booked when we stayed so kids everywhere. Overall this is a good hotel with great potential.

I really wanted to give this Holiday Inn a four star, but several issues prevent a higher rating.
Pet policy on IHG site does not designate how many pets, what kind, or how many. The guest who checked in ahead of me was removed from the hotel right after she arrived to her room because she had more than two pets (which was not specified on ihg site or pet agreement) and that they were cats (not designated on ihg site or on pet agreement). I do not normally sympathize with cat people, but letting a person get to their room then put them on the curb is bad business.
As other reviewers mentioned, the hotel needs a makeover. A makeover was in place during the September low season., which makes sense and should address other reviewers issues.
The toilet paper holder was loose in my room and the TP fell on the floor. The problem here is; it was a quality TP holder, two screws into wood were missing (easy repair), and that the maids should have noticed this every day and notified management. This indicates a management fault.
The service was friendly during the stay.
The location is fabulous.
If I could title this review it would be «Motel 6 on the Beach»
UPDATE#1 No signs posted on pool that no dogs allowed. I was told to leave pool with my service dog (in training). Toddlers in diapers allowed… No listing on pet agreement or IHG website. A business has to honor it’s contracts with customers. This is billed as the only pet friendly hotel in 20 miles… reality not. Solid three star.
UPDATE#2 Kiddie pool listed on in room hotel information book. Employees stated kiddie pool has not been at hotel for last two years. New manager came on last month… long way to go to meet Holiday Inn Standards.

Located only a few feet from the beach. Entire staff was extremely friendly, very courteous, and very helpful to satisfy any special request we had. Totally pleased with our stay.

Pros:
Beachfront and just a few steps from the beach.
Walking distance from several restaurants.
Clean, comfortable rooms.
Great pool.
Cons:
Had to wait for rooms to be cleaned. Check — in time is 4 pm but it seems the rooms ought to be ready by then.
Parking is tight.
On — site restaurant (Mulligans) is expensive.
Overall, a good experience! Not outstanding but good.

Great location, not great service. Could not get early check in, even with a day advanced request. Rooms are average but overall a nice stay because of the close beach access.

Love this location as directly on the ocean and attached to a fun bar Nd restaurant. Nice pool for the day and plenty to do in the area.

As another reviewer stated, this place needs refurbished. Service at the front desk is typical of Florida customer service, one or two are great the others should be pumping gas. I live in Key West where rooms are often $ 200 a night, so when Holiday Inn charges $ 180 a night, I expected a «working» room. I understand beach hotels that get sand and pool water 24÷7÷365. But when the sink doesn’t drain or the shower requires a washcloth to turn the handle, it’s time for some help.
My parents got there first and my Dad picked up the rooms, so I can’t complain as much. But their room was in the same condition. The only positive was that is just across the parking lot to the Ocean Grill. But I’d have to say until they get their act together and renovate, stay in another place…

We had an awesome 3^rd floor balcony room! we were 100 ft. from the ocean. The room is lovely and clean, the staff is great. We will be back. The restaurant (Mulligans) has awesome food too, and a great place to sit and have a few drinks looking at the ocean. AAAAAAAAAA++++++++

This place is in desperate need of some updates, even though it has recently been updated.
They also need to re-​evaluate the attitude of their desk staff. I have had one fellow that was incredibly helpful and two that were very unpleasant. The rooms are small for the price and the location is the only saving grace, literally on the water adjacent to two decent restaurants.
Also, the restaurant attached needs some updated décor but the food more than makes up for the ambiance.
Could be a cool hotel with some work.