Simmons Ford, Inc

When car searching, I strongly discourage you from visiting Simmons Ford, Inc. After leasing my new Ford Escape in October, I was told by a salesman that my vehicle was E-​85 capable, but that using this eco-​friendly fuel could potentially give me less gas mileage. After getting my oil changed there two weeks ago and being told (again) by my salesman and the service person that my vehicle was E-​85 capable (but to use a minimum of 5 gallons) I decided to give it a try! (It was only $ 1.40 a gallon — score!). Two days after my fill-​up with E-​85 fuel, my engine light appeared and I took my vehicle to my local dealership who told me «Your vehicle is not compatible with E-​85 fuel and it’ll cost you $ 110 to get a fuel flush and restore your to normal functioning». Thank goodness I got out with only $ 110 — replacing the fuel system costs around $ 6,000! When I contacted Simmons to get my invoice taken care of (because the provided incorrect information) I was told «We trust our salesman and he says he never told you that, you are lying. Our service man also says that your conversation was in general and not in reference to your vehicle, there is nothing we can do for you.»
If you’re seeking an ethical organization to rely on for your automobile needs, steer clear of Simmons Ford in Vicksburg, MI as they will (unfortunately) not offer you the service you desire.