Hp Engine Specialties

The worst customer service experience I’ve had in a really long time. I brought in an engine to have looked over and possibly have some work done. The owner tells me the price would be $ 1300 for the work I wanted and a rebuild kit, and if I wanted them to put it together it would be $ 1800. So four weeks later he finally gets around to calling me about a price and tells me it’s $ 1900 with no reason or explanation so I questioned him on the price and he became defensive and started making up reasons why the price had gone up so drastically, he also became very rude which angered me because as the customer I just wanted to know what I was paying for so he really doesn’t explain much but I ok’d him to do the work and order the kit. After I hung up the more I thought about it the angrier I got and so I called him back and told him I would pay him for the work he had done but I was just going to come get my engine from him at which time he stated to me that he could now do the work for the original price (to late for that) so I proceed to the shop to pick up my engine and all the other parts and while still being very rude tells me he can’t find my parts and that I will have to come back another day what kind of shop doesn’t keep a customers parts organized together? So I ended up having to come back another day in which the owner was still very rude but the employee was very nice and quick about getting me my parts back. Long story short this is not a shop I would bring my engine to or have one built the owner seems like a crook and will try and milk you for as much money as he can if he thinks you don’t know what you are doing.