Brake Masters

This place is a joke. Went to get a «free evaluation» for my breaks a few months ago when I had just moved to the high desert. First of all I was there 3 hours finally he told me I did need new brakes and the total price was gonna be $ 600 mind you I do not drive a range rover or luxury car i drive a 2000 honda civic I told him no I didn’t want to change my breaks there because I couldn’t afford it. He said that I had to tow my car away because it was «dangerous» to drive. I didnt not tow my car away I made him give me my keys my car sounded horrible and was very shaky in worse condition than when I arrived. I drove down to Whittier Ca to another mechanic he said whoever took a look at my car damaged front 2 disks and another part. He fixed it was extremely helpful and didnt try to screw me over because I am a female in total he charged me $ 350 for all 4 brakes and disk and oil change. he was also at a luxury garage. WILL NEVER GO BACK TO BRAKE MASTERS.

If I could leave 0 starts i would, I wouldn’t ever tell anyone to go use this business for car care, they tried to scam me and do work in my breaks that wasn’t even needed, I ended up doing my breaks myself and to find out the managers running the office tried to tell me I had to resurface ever rotor and needed all need breaks, well I ended up doing the work myself, my front breaks were perfect didn’t even need to be changed and only 1 rotor need to be resurfaced smh, DONT USE THIS COMPANY THEY ArE SCAM Artist And Try to Charge you for work that doesn’t even need o be done to your vehicle be careful and aware people

Eddie /​Richard/​& max were awesome! (took my ford in & they were fast, nice, honest, I highly recommend them to everyone who needs brakes, etc … Hard to find a good /​honest shop, but this is it, customer for life !!!

If i can give more than 5 stars most definitely i would!!. My brakes just completely locked up on me and my car would not budge as i was on the road. About two months ago, i had put a brand new brake booster installed and before i replaced it my brakes did the same thing it did to me today. So today I’m struggling to find the nearest mechanic and on that terrifying drive i see this shop called Brake Masters, it was like heaven sent. As i struggle to pull in the parking lot (wheels smoking and all) i just cried for help. The guys at the shop came out to greet me, that’s when i knew i was at the right place and that they will take good care of me! Mr Eddie and Mr Richard saved my life and I’m not being over dramatic. My caliper’s, rotor’s and brakes were done, more so my caliper’s, And i had air in my brake fluid to top it all off. So they did my calipers and they bled my brake fluid. I couldn’t afford everything to get done cause I’m paying for school so Mr Eddie told me to start with the main problems. Now I’m familiar with most mechanics and how they work all they want is money money money but NOT Mr Eddie and Richard they told me straight up just to worry about the main things and get the rest done when i can cause the rotor’s or brakes were not that bad. I am so grateful for these guys! and to top it off they adjusted my brake booster cause Firestone didn’t adjust it correctly. And Brake Masters did what i paid Firestone to do in the first place. They worked on my car even past the time they closed to make sure my car was done and safe! and that i really appreciate deeply. To tell you guys the truth i cried when they pulled my car up from test driving it and gave me the green light. YOU GUYS ARE THE BEST! i vow to NEVER go to another brake mechanic other than you guys! life long customer here. And i want to say thank you guys so much for your generosity, honesty, taking great care of me AND MOST OF ALL valuing your customers! much love Brake Masters much love!

Got my brakes replaced at Brake Masters today. Eddy and everyone working were extremely personable and made me feel right at home. He explained everything going on in detail and didn’t try to push anything unnecessary on me. I’d definitely recommend the Brake Masters in victorville for any mechanical needs! Don’t forget to check their website for any online coupons too!

I’ve been using break masters for 4 years, they are the best in the victorville area. Awesome mechanics like Eddie and his coworkers will take the time to explain anything you don’t understand. I recommend everyone to have their cars serviced by the professionals at break masters.

This place made me a new life long customer for my mechanical needs. I got a reference to go to this place from the employees at America’s Tires on Roy Rogers and Civic. I got my struts removed, replaced, and an allignment for cheaper than local competitors. I spoke with the different staff members and these guys are clearly experienced and knowledgable. It was such a great experience that we brought my wife’s car in the same day for service. Hopefully you will be lucky enough to work with Frank when you come in. I’m referring all of my friends, family, and coworkers to this place. Come to this place for a second opinion, they are honest with fair prices.

I don’t know who service all the reviewer, I called few other shops for my ignition coil bolt to be removed and this guys took care of my car way less than other shops did gave me. That gave me more room to do a realignment and rotation and still less than other shops qoute.

Not going bAck here again. They did an alignment for my car. I had a coupon and they said i couldnt use it because my car was special. That was a lie. Also my car struts were bad and they didnt tell me and still went on to do the alignment even though they knew the struts were bad and the alignment wasnt going to last. Not cool just threw my money away, when they could have told me to get them fix and come back to them. Def. Thumbs down.

I Love this store! The employees are awesome and super friendly! There all straight forward and dont beat around the bush like most other places! They are honest and fun to talk to! I definitely recommend this store! There’s no other place I’d trust my car!

For a place called brake masters, they are far from the masters. I went back three different times to have them fix the brakes they had installed just to end up with squeaky breaks. They will try to find every other little problem with your car also, but after the work they did on the brakes I would never let them touch my car again. Definitely avoid this place if you can.