Department of Motor Vehicles

Spent an hour trying to find they moved and is down a side st with sign not visible until you are at it

Well done victorville dmv, I went to the victorville dmv on 11/​20/​2015 for a renewal, I arrived about 9:20 and left with my business completed at 9:48, I could not believe how fast my experience was, for the most part the employees were nice no problems at all :)

The official web site says they open at 8 am. They really open at 9 am. I got here at 8 thank God, I still waited two and a half hours to be handed a piece of paper and told to wait till they call your number. I tried to call but you end up on a run around circuit and eventually are told to try again later. Love to see my tax dollars well spent.

Well I had a different experience than most. Other than Unilocal giving me directions to the Fiat Dealer, mine was great! Ran in at the last second (as I had been at the Fiat Dealer), I arrived for MY APPOINTMENT at 3:50 pm. I was directed to the appointment line that had no one in it, and was given a number and told to take a seat. Before I could sit down, they called my number and I changed the title on my quad and was out the door by 4:00 pm! Ten minutes! Bravo!

Horrible visit, it’s like they purposely keep you waiting in line for fun. If they really wanted to make the DMV faster and more pleasant they could.

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what did you expect. they opened at 8, they were neither rude nor pleasant, took care of business and i left.
The people there would have gotten 1 star, but that’s not DMV’s fault.

There is no reason to punish the DMV, its not their fault its full as hell in here.
I mean BAD, we are talking 4+ hour waits are the norm here.
Hence why I waited longer than I should have (shhhh) to come here.
To save yourself hours, make an appointment online.
Easy and fast, they call to reconfirm a day or two prior.
Showed up at 10am appointment time, appoinment line 5 people deep vs about 60 – 80 for the regular line (and thats not counting the waiting room, this is the line to WAIT in the waiting room.
Bring your passport, get a number, mine was called as soon as it was handed to be.
Pay your fees and fill out paperwork at the next desk, line for pictures, line for testing, wait for results and if you don’t make it the first try, you get 2 more right away and if thats not enough you have to come back some other time.
Lucky for me, I passed the first try (35 questions, you can make up to 6 mistakes)
and they mail your new license in 2 weeks.
Hour and a half with appointment, not great but what are you gonna do?

I hate this place. First off when they closed for two weeks due to moving everything from the temporary building (2 years?.. kinda doesn’t seem temporary anymore) to the old location which had been «remodeled» aka 7 parking lots added? Wow. We went there not knowing it wasn’t open yet. The doors were open however and they were doing construction inside (not really, the floors just needed to be buffed and everyone was in there behind the counters) As soon as I get close to the doors I hear «DON’T COME IN HERE!» Uh no I obviously see the floors need to be done or whatever, I’m just here for a form so I can bring it back and make this DMV nightmare a little smoother. I explain this and he proceeds «NO! We’re not open for any business of ANY KIND until July 22^nd!!» Alright fine. So the whole High Desert is without a DMV for two weeks and the nearest location was Barstow or down the hill. Well you know what, you’re better off just going down the hill because people are a lot friendlier than the scum that work at this DMV. Even at the temporary building I never received kind service. But hey, that’s the DMV for you. I haven’t even bothered going back to this location since this experience because obviously the Victorville staff doesn’t care about the High Desert community. Oh and did I mention that we were then chased out of the parking lot? We go back to our car to figure out what to do and calculate exactly how many hours Barstow would be from us and the guy comes out and tells us to leave the premises. Really? Then he closes the gate behind us and yells some obscenity we couldn’t hear since we were in the car. Keep it classy Victorville DMV. Real classy.

Make an appointment! Bring a book. Duh.

A nightmare. Just a horrible nightmare. long lines attitudes and some of the high desert’s best come here. Avoid at all cost. Go to AAA for all your DMV needs and avoid all this madness!!!