A good friend of mine asked me to assist her in finding help. I came across this place online and called in. A woman named Cathy answered the phone and proceded to laugh at me(audibly) when I asked her if I could set up an appointment for my friend. She said«That’s not the way it works»… It isn’t??? Huh… that’s a first. She then proceded to ask me several questions in a rapid fire manner, cut me off several times, and asked me if I was on a cell phone because«I HATECELLPHONES»… Before we could get anywhere the constructive, her other line rings and she says — «Hold that thought, I gotta put you on hold to take this other call.» Imagine if it were ME having some crisis and needing someone with a kind, compassionate demeanor and with good listening skills. Needless to say I hung up. What a nightmare! I HOPECATHYISN’T THEPSYCHOLOGISTHERE!!!