Carter Fence

Had a new fence installed almost a year ago. The fence is crap. Mr. Stewart Carter, after ignoring many calls, came out and was very rude. He told me my fence is structurally sound. Yelled at me. I came on here to post the pictures to go with my original post and low and behold, my first review was deleted. I would NEVER recommend Carter Fence to anyone. He also told me to walk my development and look at all the other fences and I will see I have the best looking fence. Well, he is telling me to compare to fences that are 15 years old. Real smart business man.

Never returns calls. Very lazy crew and a crooked fence. Not happy at all.

When I first called, I had to leave a message and wait a couple days for a return call. I passed along my information, and the job I wanted done, and set up an appointment for later that week. Great!
Then I waited for them to show up. No one did. No one called. I left two more messages, because no one answers their main business line until I finally received a call back. The rep apologized profusely and said he would be out tomorrow, personally to take a look and to text my address. I didn’t even need to be there.
I then followed up to let him know I could talk with him while he was at the property in case he had questions. He responds that he found out that morning my neighborhood is out of their service area!
I could have had this done if they would have just told me that to begin with!
Never again.

After several fence estimates I chose Carter. Stuart was a great person to deal with until after job was done. I called for several months leaving messages with Stuarts cell and main business number, never getting a return phone call. Gate was crooked and didnt match other two gates. Watering head on outside of fence. The fence line Stuart and I went over that mourning was completely off. My instructions were ignored because of lack of communication between Stuart and job forman. My invisible fence was cut twice within one foot of the other. Fence was on top of plants and bushes in yard. After six months Stuart rang my doorbell screamed and shouted at me insisted that all looked great and left. I would advise anyone looking for someone to install a fence to not use Carter fence. Stuart turned into a monster after job was done.

Carter Brothers just finished their second bit of work for us. 7 years ago they installed a very nice picket fence around our property. Now they just completed the installation of a Sunsetter retractable awning. It was the first time they had this type of installation where it spanned a flat wall of the house and the pitch of a roof line. They did a perfect job installing it and it looks great.

I recently had to put in a 6′ cedar privacy fence, because my lab puppies turned out to be jumpers. I got bids from several companies, & after comparing specs, prices, & timing of installation, I chose Carter.
I worked w/​Dani on the installation, & despite a small problem which was completed to my satisfaction, I ended up w/​a gorgeous fence– the crew was quick & efficient, installation was 1 day, & now I can let my dogs out without worrying about them escaping-​priceless!

I just had a back-​yard fence installed by Carter Fence of Vienna and I am so happy with the results. They were fast, clean and the fence looks great. I got a bunch of estimates and Stuart Carter stood out as a responsible and customer-​service oriented business owner. Plus their prices were very competitive. I highly recommend Carter Fence.