The LASIK Vision Institute

I WISH I read the reviews before going there.
I got mine done there recently and they did not correct my eyes completely. My left eye is clearer than my right. I asked them couple times what happened and they kept ignoring my question. I even went back just to ask them why my right was still blurry and they said we can’t predict what your eye will do after the surgery.
I understand it’s not guaranteed but at least make me better about the money I spent.
They made me feel very crappy and I felt like I was annoying them when I had questions about my vision.
It’s like after they got my money and the procedure was done they wanted nothing to do with me.

I had my procedure done down in the Virginia Beach location. They were great, couldn’t be happier. However, I do live in northern Virginia and I’ve has to get my check ups down up here. I can’t ever seem to get through and I aways end up being transferred to the call center. I tried to cancel an appointment to reschedule due to a work conflict. I called the Veinna office to cancel but was transfered to the call center. The call center tried helping me but they said my appointment no where to be found. Tried calling them again to reschedule but of course I get forwarded to the call center. Was able to schedule my check up which was fine. Tried calling them the day of my appointment because I needed a code for the gate… Surprisingly (not really) no one picks up.
Wish I used the coupon it they didn’t tell me about it.
My procedure cost about $ 5,000 when I was done. Given that I’ve ran into only a few issues. I am happy that I’m no longer — 10 in both eyes
Overall those are minor things I can work with since I’m basically ²⁰⁄₁₅ now :)

DO NOT GO HERE! I agree with the other review, if i could give them a negative 20 i would. I received PRK Lasik surgery from Dr. Craig Beyer on Monday, June 1^st, 2015, in the Vienna office. It has been nothing but misery since as I developed a corneal ulcer in my left eye due their contact lens bandage tearing, which they told me to ignore by the way. The ulcer went undetected and highly underestimated by LVI doctors. I’m still blind in my left eye. LVI doctors gave inconsistent medical advice and treatment methods. They also will tell you that PRK pain is more of «mild irritation». That is bullshit, think burning hot coals or glass shards in your eyes for days. Dr. Beyer remained completely unavailable and uninvolved after my surgery. After I insisted on seeing a surgeon, they sent me to Rockville to meet with Dr. Anthony Roberts, who has the worst bedside manner on the planet! I was treated as an annoying inconvenience as he was off on vacation (he told me 3 times) the following week. He deemed my «corneal abrasion» not severe and passed me off to another doctor, who said that left untreated this corneal ULCER could have caused me to lose completely. This place is terrible, the surgeons are terrible. STAY AWAY if you value your ability to drive and your eye sight. I was out of work for over 3 weeks getting this madness treated with another doctor, spending upwards of $ 1,000 due to their mistake. LVI docs only say to me now, whenever the other doctor «releases» you, come back to us and we can do a touch up in six months. What am I supposed to do in the meantime? My left eye may have permanent scarring, and my right eye the «good» one — isn’t even at 20/20.In addition, their «emergency line» is answered by the office manager, with no sound medical advice whatsoever. It’s not an emergency line.

I had PRK performed at the Vienna LVI location in Nov. 2014 and overall I am very happy with the results. All of the people that worked with me were friendly and knowledgeable. I was able to have the surgery performed within a week and I was seeing great within 5 days afterward. With my prescription being mild, PRK was recommended for me. I was a little hesitant because I was told there is more discomfort and you don’t have immediate results. The first 2 – 3 days were uncomfortable but didn’t experience pain, my eyes felt really dry in the morning but with the eye drops they were fine throughout the day, just sensitive to light and somewhat blurry but I was back to work in 3 days. It has now been about 3 months and I am loving my ²⁰⁄₂₀ vision, not sure why I waited so long to get it done. The price was not as low as advertised once you added the «recommended additions», that was the only disappointment to me.

I don’t know what these reviews are talking about. I did my research before going in and learned about the possible negative side effects of LASIK. I also looked at LVI’s reviews. I’m a lawyer and generally not swayed by «as low as [insert ridiculously low dollar amount here]» advertising. When I read the reviews, most angry people seemed upset that their charges were comparable to other local providers, rather than the super-​low rate. When I went in, that’s what I expected — the standard rate… I got 20% off because my health insurer negotiated a rate with them.
What I got was great service from the staff at a competitive price. The information they gave was reliable and consistent with what I found on the internet about the surgery. They warned me that some people have trouble with lights I the dark, but it wears off. That is exactly what’s happening and a common side effect for everyone I know who has had LASIK, regardless of who or where the surgeon was.
One of my friends went to a different doctor who advertises on the radio and was actually yelled at mid surgery. Dr. Roberts, on the other hand, was calm and patient. He knew I was terrified, that I had never had any type of surgery before, and actually had me hold a stuffed monkey for comfort. It helped, believe it or not.
Less than 18 hours after surgery I could see between ²⁰⁄₂₀ and ²⁰⁄₁₅. My vision has only gotten sharper over the last week. Friends of mine who have the surgery say it will continue to sharpen for the next 6 – 9 months. I’m very excited and very pleased with the results. I highly recommend them.

If I could give a negative 10 I would. I had Lasik done in the Tyson’s corner location a year ago. My eyes burn, are always red, are so painful I want to claw them out. I’ve been back to LVI several times and my last visit they wanted me to fork over $ 600 for some punctal plugs. Punctal were inserted at the time of surgery I was told, I doubt it has occurred. After I declined to pay the fee of $ 600 for punctal plugs for several reasons but first being deception the office manager tells me the doctor doesn’t need to see me till next year!!! WHAT?!? My eyes are red, inflamed and painful and I’m suppose to suffer!!! People do your homework, as a nurse I should of done a more thorough job. Revenue is far more important than patient comfort from my perspective at this office. My emails, phone calls, and mail have received no response. Don’t waste your money on the assurance for life, they won’t honor it.

The staff is really nice. I however, didn’t get a good feeling from the time I made my consultation appointment. When you call the number you are connected to a line with a person that isn’t even in the office. Anyways, I decided to give it a shot since I was referred by someone that had prk. The technician told me I was a good candidate for Lasik or PRK so I decided to go with lasik since there was less downtime. I didn’t like how I met Dr. Roberts 30 seconds before my procedure was to be done… A week later my vision was good – not great. It has now been 2 months since my procedure and I do not see as clear as they promised. I still squint when I watch TV and go to sporting events. My eyesight is definitely better but not ²⁰⁄₂₀ as I had hoped. They keep telling me my eyes are dry but I do not feel that in the slightest. My opinion of this place is so-​so. If you’re looking for top notch care, go elsewhere
Also, don’t opt for the lifetime assurance. I paid a bit more for that and then the day of the procedure I had to sign a contract that I would ONLY have my eyes checked by them on the anniversary every year of my procedure for a price of about $ 100 (no insurance allowed) to keep that lifetime warranty.

I got a LASIK procedure done at Vienna LVI in September 2012. I was told I was a good candidate and that custom LASIK (more pricey) would even get rid of any high order abberrations, or night halos or brightness. I didn’t meet the surgeon until the day of the surgery and until I walked into the actual procedure room.
After MANY follow-​up appointments and being told multiple times that my vision is fine and I shouldn’t have «expected perfection», I have given up trying to get them to acknowledge the shortcomings in my experience. One eye is not corrected to the point that I feel confident in its crispness and has mild blurriness and halos at night, and the other eye is fine during the day but has horrible side effects at night.
I have been told many different things by many different members of the staff, even before the procedure, and I should have been leery of that as red flags. I wrote multiple letters to the headquarters because there is no way to contact them via phone or email. After I wrote letters to HQ, the Vienna office fell all over themselves to contact me and invite me in for more tests.
The surgeon himself, Dr Roberts, has a horrible bedside manner. All post consultations with him are scheduled on surgery days so you feel like he is rushing through it. He told me first that I could get a touchup, and on the day of the procedure (six weeks after he agreed to it), he walked in and did everything he could to talk me out of it, including by being insulting. He basically said my cornea could become too thin and warp, ruining my vision, and that based on that he didn’t recommend an enhancement. Yet he’s only seen cases of that twice in thousands of procedures.
At that point I didn’t trust his opinion or him touching my eyes again. I eventually got a consult with a different surgeon. Even though she had much better people skills and said I could get an enhancement, she said she intentionally got one eye weaker (just like mine) so as she aged she could stave off getting bifocals. That may be true, but I was over it by that point. When I asked her why I was upsold on custom as IMPROVING my night vision, not screwing it up worse than ever before, she said that custom was recommended for high prescriptions like mine to minimize side effects like halos and blurring that come with correction. Which is totally not how it was sold at the consult.
My pieces of advice are don’t believe the dreamy spin they put on vision correction because they’ll paint a much more «close enough, right?» picture afterward. To be honest, I’m the only person I know who isn’t totally happy with their results from LASIK or PRK. I got glasses for work and for nighttime, especially for driving since it felt unsafe to drive without them.
Something you might not know– you don’t have to go to a giant LASIK-​mill to get the procedure. Many small-​office ophthalmologists also perform LASIK (they rent time on the machines from the big places) and they’ll be much more honest, open and supportive both before the procedure and after.
To summarize, my vision IS better. If the zombie apocalypse happens and my glasses get broken, I will survive. I can go camping and not worry about contacts. But I can’t look up at a full moon without seeing a second moon hovering off center of it, or read subtitles on movie/​tv screens because they ghost and blur, or look straight ahead while night driving without getting blinded by other headlights. So, at least don’t go to LVI, or anyone else who doesn’t clearly define less than perfect expectations. There is pressure on the FDA to force LASIK places to be more upfront about realistic results, so protect you from screwing up your one chance at vision correction like I did.

Stay away from LVI in Vienna, VA. In early November 2013 I had a consultation exam to determine if I was a candidate for LASIK. At the end of the exams the optometrist told me I was a good candidate and would next meet the surgeon. I never met the surgeon. Instead, I was shifted back to the technician who said the surgeon would look at my results and call me to let me know if I would have Lasik or PRK. What? I was already told I could have Lasik! Then she asked for a deposit in order to secure my appointment for surgery the following Saturday. I used a debit card to pay a $ 50 deposit. I was told it was refundable if I changed my mind. Well, I never received a call from the surgeon. To me that is a red flag and I canceled my surgery within the 48 hour time limit required to get back the deposit. The person with whom I spoke tried to talk me out of canceling by telling me the «special pricing» would not be available after November. What special pricing? I was never told about any special pricing. Her answer: «Natalia was probably so excited to give you this special price that she forgot to mention it.» What?! I replied that I was not going to play a used car salesman game and to return my deposit. A week later the deposit was not returned. I called again and asked for it. Natalia told me it was being «processed» and would appear on my bank statement by the end of the day. It is now four days later and my money has not been returned. I call that stealing. I contacted them again and said if the money was not returned by the end of today I would be writing a very negative review on Unilocal.Well, since I am writing it, I still don’t have my money back.
This place is a money grubbing scam! Save yourself the aggravation and save your vision for an honest establishment, something LVI is not!

This is I believe my first review on Unilocal.I felt compelled to write a positive review for this company and location. I visited LVI because of their internet promotion and scheduled an appointment for the next day. I went in and discovered that I was a candidate for surgery, although I had a stigmatism. The promotional offer I found out was a bit of a hoax, but I found the regular price to be reasonable @ $ 4k for both eyes.
I went home and completed some additional research about this firm and found mostly negative reviews about the company and LASIK surgery in general. I called LVI the next day and asked many questions that I had regarding surgery. prompted by the experiences others had with this company and the surgery. Matt answered all my questions to my satisfaction and I kept my scheduled appointment for the following Friday.
I was treated with respect and with tender gloves by all at LVI. The surgery was a bit unnerving, but it was over within a couple minutes. I was placed in the recovery room for a half hour for observation and waited to be picked up by my brother. I was back to work the next day.
I have had three follow up visits since the surgery and each one has gone smoothly and were pleasant experiences. It is now 5 months since I had the surgery and my vision is roughly 20 – 15. A negative of the surgery, not LVI, is that I am now more dependent on reading glasses, but all parties there, including the doctor, informed me that my vision would get worse in this area. they were correct.
All in all, I had a very positive experience with the LVI in Tysons and would recommend LASIK surgery and this location. I read much bad press and am glad that I went through with the surgery. The surgery greatly improved my overall vision. I can read road signs again and see at night. Nothing but kudos to LVI.

Do some online research about this company before you trust them with your eyes. It speaks volumes about there ethical behavior.