I recently purchased a ham for my sons birthday and had a problem with the glaze. Upon calling they apologized and offered a replacement to made me happy. I appreciate their excellent customer service and will continue to shop at Honey Baked Ham!
Kim J.
Rating des Ortes: 5 Wheaton, IL
My mom requested in advance that a bone-in ham be pre-sliced for her the Thursday before Easter. At first, the answer was no, but she called back & spoke to the manager explaining that neither she or my dad could slice meat very well any more & she was bringing the ham to my house for Easter. The manager agreed. When she went to pick it up, there was a mix up & the wrong size ham was sliced(too small). The manager gave her another 3 lbs of free sliced ham. She was very pleased & offered to pay, but was told it was their error & they were happy to do this. She has bringing HBH to our Easter gathering for over 25 years. We will continue to be loyal HBH in customers.
Pam D.
Rating des Ortes: 4 Chicago, IL
Wow, what a shame it closed. We were just out here a few months ago and got a really good deal on a ham. The gentleman who waited on me was really nice and the ham was fabulous. Well, there are other stores around. All I can say is that in this family, Honey Baked Ham rocks!