Scrubs Etc

I’ve ordered the exact same scrubs tops for the past 2 years. Recently placed an order and spent a lot of money to find they were the wrong style of the brand I usually order only after taking the tags off and washing them, and therefore not able to return.
I would have hoped my 5 year committed loyalty to the store and that fact that the extra mile wasn’t taken to view my order history would have allowed me to at least return the tops for store credit. I would have then ensured the tops ordered were the exact ones I always ordered.
A happy customer goes a long way and this was very disheartening and poor customer service. This place lost my business and my referrals.

Yes!!! This was an awesome experience! The staff took the time to get to know me, offered applicable discounts and helped me decide on the perfect lab coat for my new position as a family nurse practitioner! I highly value customer service and they did not fall short by ANY means!

I visited the old location a few times, but I haven’t needed anything new for a while so finally just made it to the new location. I needed new shoes, and I’d only ever bought scrubs from the store before, so wasn’t even sure what kind of selection they had. My friend needed a new pair as well and she really wanted to try the Geneva area, so we tried a variety of places without any luck. Coincidentally shortly after I got home, I received an email coupon from Scrubs Etc. After seeing the very limited selection of shoes at the first scrub store we tried (in St. Charles), I wasn’t too optimistic, but definitely wanted to at least try.
I felt like there was a decent variety of prices and styles to choose from. I’m sure I’m missing some, but I remember they had various styles in Anywear, Dansko, Klogs, and Akesso. (Alegria’s seemingly outdated retail locator says they have merchandise at the old Lombard location, but didn’t see any Alegria on hand.) The owner was very knowledgeable about the fit and shape of shoes, and very helpful. The Klogs worked great for my feet.
The new location is really nice and roomy. I already thought they had a nice selection, but definitely lots more goodies now. I’ve always thought the people working there were super nice and friendly, and this time was no exception. I’ll definitely be back when I need scrubs again, and know which stop to make first next time I need shoes.

This place is amazing! I have been coming here for scrubs for years, the new location is great. Much more space, great selection, and the service is outstanding. It is a little bit of a drive from my house, but I don’t mind at all.

Been coming to this business for years, and the new location is great. Tons of inventory to browse through. Normally I had to order and wait for my shipment but everything I wanted was in store and able to take it home today. Very helpful staff, I was in and out in 5 minutes today. Holidays they email coupons too.

The customer service was less than mediocre. The owner of the establishment had poor social skills which was demonstrate by the lack of respect that she treated her employees with. After a minor mistake committed by an employee the manager went into a rampage fit yelling and insulting her employee without any consent of her surroundings or my 7 yr old child. Upon entering the store the atmosphere was frigid with no greeting or friendly smile. Needless to say if you are looking for an establishment with rude customer service and poor management you have come to the right place.

This Scrubs Etc is my savior. Let me tell you why…
I just started a new job in a big hospital near me. The thing is, my supervisor did not tell me what color of scrubs to wear for the orientation until the day was over and my orientation on the floor is the next day. Panicking, I searched for a scrub shop near me and I found this location on Unilocal.
The next day, bright and early, I waited for the shop to open (I had to be at work within the next hour.) I don’t know if he was the owner, but he opened the shop on time. As I went inside, I was in awe. They had a wide selection of scrubs and the shop is big, very neat, and smelled really clean. Also as I looked around they also had sthetoscopes, scissors, shoes… you get the idea. Anyway he was very helpful and showed me where to find the scrubs I needed. I fitted the scrubs and paid for them (I think the shop has three fitting rooms.) I did tell him that I only need a pair bagged since I need to wear the other pair. Frankly, I think he sensed that it was my first time wearing scrubs fresh from the shop to work so he said in a comforting voice to not worry about it because I am not the first nurse who walked out of the shop wearing unwashed scrubs. This made me really happy. I also received discount for being employed to my current hospital which was very nice.
I will definitely come back to this location when I need more scrubs or if I haven’t washed any.

Scrubs Etc has moved to a new (huge) location in Villa Park and everyone is so much happier for it! The staff is super pleasant, the selection is even better than it was before, the fitting rooms are spacious and there are frequent sales & specials that make the prices almost impossible to beat, especially given the quality brands (Cherokee, Grey’s Anatomy, Dickie’s, Wink, etc…) that they tend to carry. They are able to cater to almost any size — from petite to plus size and everything in between and can even special order if they don’t have a particular color or size in stock.
I have always, from day one, recommended this place to every medical professional I know but now that they have a bigger, brighter location with better parking and hours, I feel even more confident in recommending them to anyone looking for quality scrubs and medical accessories. They carry a fine selection of stethoscopes (including Littman), lanyards, badge protectors, shoes, pens and medical scissors plus more items that I’m blanking on at the moment.
One last tip — if you like them on Facebook or sign up for the mailing list in store, you will get automatically updated on when a sale is happening as well as any giveaways they may be offering.