Autobell Car Wash

The autobell first colonial team rocks, this people made my babe (car) look awesome again.
The $ 29 manager special was a perfect one with the blackice perfume in it, almost took 20 min in total to get everything done.
Charles and his buddy were awesome and helpful too when it came to detailing
Thanks team Autobell

Well okay that just in my business here. I purchased the managers special which was more than what I plan to spend. But because of all the rain, the snow, the salt and sand, and dogs… I went for it. Prepared to hand the guy a tip and noticed that the door hadn’t been cleaned, passenger side floor still had quite a bit plotted plant dirt there, the dash was only partially cleaned, and plenty of sand left in the back seat amd the passenger door glass wasn’t cleaned very well at all… now I have to spend more time and $$$ to clean it. They weren’t even very busy. … after I get home I find that the passenger rear doors weren’t cleaned either. Thanks a lot.
Nice friendly guys … clean place… but it used to be so much better. :(

Got the managers special. Wasn’t impressed with the cleanliness of the outside of vehicle or the inside. The vacuum job was pretty bad I had to turn around and make them do it over. There were still dead bugs on the front wind shield and all over the front of the car. I just wouldn’t recommend anyone to spend 30 bucks on something someone puts very little effort into. If they hand washed the car it would be worth the money but touch less car washes are terrible.

Great car wash, so much better than NY, a bit pricey but well worth it my car looks great!!!

Use to love this autobell, they’ve fallen off. Got the managers special, the passenger side floor wasn’t vacuumed, and the guy used a sour rag, because now my car smells this will be my last time going.

The equipment is outdated and it reflects in the finished product. Employees are nice and very friendly. It’s not their fault the vehicle can’t get cleaned from a «rinse job»

Really nice job today! Lots of work after coming through the wash. As a frequent VA Beach visitor I’ve tried several car washes and this is my go to. Quality at a fair price in minimal time.

HORRIBLE… My floor mats were never removed from my car or cleaned. My door handles were dirtier than when I brought it in. Obviously greasy, dirty hands were in my car, attempting to clean it. Poorly vacuumed, left empty water bottle on floor. Totally forgot to clean back window… I took pictures and will post them on FB, etc.

I went to this Autobell despite reading the reviews below because it was convenient to other places I needed to go and was modestly priced. I’m so glad I did!
I think the key to getting a positive experience in any service setting is to communicate in the beginning what your priorities are. For me, the interior was my focus, particularly the cupholder area, and I was concerned they might skip it after reading other reviews. When I made my purchase I told the very friendly associate that I wanted whatever package would clean the interior the best, that I didn’t care at all about the exterior.
When they were done I was so pleasantly surprised! The exterior gleamed, the windows were rain-x’d, and best of all the cupholders were SPOTLESS, and all in 25 minutes!
Moral of the story, if you’re in a hurry, say so, and then lower your clean expectations. If you are primarily concerned about a specific area, let them know! They can’t read your mind! Finally, if you are looking for a $ 100 detail, don’t go to a $ 30 car wash.

The only thing this place has going for it is speed. If you don’t want to drop your car off for several hours, this is the place to go. I have been here many times, as it’s the closest thing to my house, and I always have to ask them to come back and tend to several things they ignored.
Today, my friend and I both asked them for their most expensive package, which was on sale for $ 30. I asked them to add Rainex for an extra five. The car is shinier, and they did a good job on the carpet directly under my feet, and they did put Armor-​All on all parts of the dash. However, there is still dirt and sand sitting in the seams of my upholstery, there is splatter on my steering wheel, there was bird poop on my trunk door, and there is still dirt and dust around the edges of everything. I’m kind of looking around the car and wondering what it is they did do, and how they managed to not remove dust using a wet rag. Believe it or not, The car wasn’t that dirty to begin with, as I only bought it a few months ago.
There were a bunch of scuffs that we’re still on my doors, which were coming off when I scraped them with my fingernail. I asked them if they offered an additional service to remove that, and I was told no. I also asked if they were able to put a little air in one of my tires, but they said they didn’t even have a self-​serve machine.
So, it’s fast, it’s cheap, but if you really want your car to look good afterward, you’ll be stopping by the gas station, vacuuming it yourself, going home, and finishing the interior cleaning with a spray bottle. Next time, I’ll just spend more money and have someone do it right.

My experience was like many below so I won’t try to belabor the point. I paid for the managers special like I’ve gotten many times before at the Chesapeake location. The boys who originally took my car from me and the one who took my money couldn’t have been less friendly. Let’s just say when I got into my car it looked like the most that had been done in the interior was them shaking out my mats. The cup holders were still outrageous and the doors, carpets, mats, dash, etc either weren’t touched or so little I couldn’t tell. I am rarely a person to complain however I drove off and then when I realized I paid $ 30 to have to just wash the car again myself I turned around. I would like to say my experience with Tim (one of the managers) was completely different. He immediately took accountability after seeing the inside of the car and took it upon himself to ensure it was made right. He did everything basically over again and apologized for the way it was done originally. I can understand why he is management because when I got in the car after he had done it it was the exact level I would expect from Autobell.

I took my boyfriends car to get washed while he was at work and I paid for them not even to clean the car. They barely even vacuumed at all I actually had to drive back around and ask if they could do it again. Also the seats were poorly wiped down if they were wiped down at all. I’m so upset with the service I got. A child could do a better job. I’m disappointed I have to give it a star at all

Awful performance here. Took over thirty minutes when there was only one other customer there before me. They ripped a note my significant other gave me that I had on the dashboard, and hardly even touched the inside of the car, yet they had time to destroy my property. Unbelievable. I don’t care that I was using a coupon for a free wash and you didn’t actually make money off me, treat me like every other customer.
Disgusting, and infuriating.

Got the «manager’s special» their most expensive option. Maybe I hold car washing to a high standard but they were not even close to the mark. The armour all did not completely cover the dash so only about 90% of the dash was shining. The cup holders were not wiped out, bugs on the front window towards the edges, front glass had some kind of paste about 4 inches above the inspection sticker, didn’t wipe the rear bumper or around the license plate. I think I would have understood if they were busy but that was not the case. Just didn’t have the attention to detail that I’m looking for when paying for the highest level of service they offer.

This is the only car wash I come to and I’ve been coming here for years.
I wash my car infrequently… don’t judge. I know that I need to do better and my dearest Autobell you will see my face more often in 2015, I promise.
Prices are good. Service is great. Staff are courteous and skilled.
About $ 7 for an exterior wash which is what I get most often. This is a seriously great deal. So much better than a drive through at a car wash. Why? because they towel dry your car and get into all of the grooves. There is something wonderful to be said for that detailed hands-​on attention. For about an extra $ 4 you can add on interior armor-​all, or tire shine, or under-​body wash.
Full service interior/​exterior wash and vacuum is $ 16 and up. You can wait for your car inside where there are bathrooms and snack/​drink machines. On a nice day I suggest waiting on the benches outside.

Last month they locked the keys in my truck. After asking me if I had an extra key they called a lock smith. Ok mistakes happen, I was not upset and even made light of the situation. An hour later however, I was still not in my truck. My wife called me when she got off work and brought her key by, and the lock smith showed up right after her. The assistant manager copped an attitude with me about my wife bringing the key and him wasting a call to the lock smith.
I left over an hour and a half after getting there with a semi-​good wash job an assistant manager with a bad attitude and no offer of compensation for the mishap.
I called corporate and made a complaint, in turn the local manager contacted me, apologized and wanted to make things right.
I went back today and the manager greeted me and said he would make sure I got a top notch job. Well I suppose top notch is a matter of perspective. I was called out to my finished (?) truck to find spots all over it. They never touched the exterior with armor all although he claimed he did. All the black vinyl was dull, and there was dirt sitting on my back bumper that I could wipe off with my hand. I was told I should pre-​soak my truck before I brought it in if I wanted them to get all the dirt off of it.
After reading some other reviews from people getting the managers special, I would have to say that the manager is very special and he certainly does not set the bar very high.
GOOD BY AUTO BELL !

I worked here when I was younger and I really loved it. I try to being my car by here all the time because it is the most efficient car wash for how cheap it is. You can get a full detail done for $ 30.00! I highly recommend it, but make sure you bring cash to tip the guys a little something!

$ 6.99 for an exterior wash and hand dry and I don’t even have to get out of the car? Fn Fyeah! I pay more and get less at the shitty drive through washes at the gas station so never again will I do that. This place is not as great or fancy as Car Spa but they certainly get the job done. I was afraid they would miss the insect carnage on my front bumper, since I chose the cheapest wash, but nope! They even put wiper protectors on your car as you drive through the auto-​wash which I thought was a nice touch. You can get a full service interior/​exterior wash done too for more $$ obviously, but when you need a quick rinse to get the dirt and sand and the east coast pollen we all love, off of your ride, this is a great place to stop without paying a ton. The dudes who work here are super nice and helpful and I didn’t feel like I was being talked into anything I didn’t really need like some places enjoy doing to you. Thanks guys, I will totally be stopping in on a regular basis.

Just went here and they did a fantastic job. They were very polite and reasonably priced. These guys were actually running from car to car. I was very impressed.

Oh Auto Bell,
I love the way you make my car smell.
You make the dash shine,
when you take my car through the line.
I like to wait in your cool lobby,
while you take my car to clean from sloppy.
Your service is fast and precise,
I know when I order a full wash I needn’t roll the dice.