Chuck E. Cheese’s

Its a kid place but the pizza is alright not a fan but the kids like it with all the games

Our family has been fans of Chuck E Cheese for years. However, with the kids somewhat older we only get a visit, or two a year now. The value for games is much better than local competitors, but is scaled more to a younger audience. There has also been recent changes in corporate attitude toward service and upgrades in food that may have the family come back if you have been strangers.
The Lynnhaven location has been our go to for years. Probably four years ago they under went an expansion of dining room and games. During this time they upgraded most, possibly all the games on the floor. This store has the distinction of having a super great guy that runs maintenance on the machines and doubles as a runner for food. The machines are kept in top notch condition and they man doing the work is a really nice guy.
We have never been fans of the brand on weekend when crowds and parties are nuts. Our goal is usually weekday mornings when they open. There is typically no one around and it builds around noon, but still not busy like weekends. On my most recent visit I found the lot and sidewalks clear of debris as well as the interior was completely prepared for the day too!
On our most recent visit when coming in to get your hand stamped for your party the young female staffer was polite and friendly. When getting tokens and food the woman at the counter was terrific, helpful and smiled the entire transaction. I never go to the palace without coupons, they always have them. So look them up on your smart phone and show them. They have a bar code but did not even need to scan it. The best deal for tokens is $ 20 for 100 and that will usually last my two easily an hour, or more.
During the hour, or so my kids has a great time. All machines worked including the ticket feeders that prints out points. At other location the feeders seemed to be troublesome and not enough of them. This store has several machines to turn in tickets and it would probably only be an issue on waiting of course on weekends. My son found the machine that delivered the most tickets is «Fantasy Jump», but be prepared it is exhausting and not as easy as you may think. Our family favorite game is the ski ball. You can really score on tickets if you can hit the 10k hole. A total score of 42k nets you 100 tickets. The «Deal, or no Deal is also a fun one they enjoy.
We have not had a Chuck E Cheese party, or attended a party in years. However, the kids loved it when we did and the value is great! Chuck E is guaranteed to come out too! But even if your not at a party Chuck will come out and did our our most recent visit twice in our two hour stay.
The churro’s new to the food line up were served with a caramel sauce and a white chocolate sauce, both tasty. Without the sauce not so good. However, they were brought out timely and the runner was friendly. The manager did make his way over and reminded us a survey to complete to get free tickets. The counter person mentioned the same survey. They are really wanting feedback.
At the end with the kids tickets they were hoping to get cotton candy, but they were out which was a bummer. We have been saving points for years so I guess it was not all bad to put them all in the kitty. The kids elected to get ice-​cream out of the machine that had not been activated in our last few visits a year ago. The price ranges from $ 1-​$ 2.
I think the value for our family is better than other game places. I did not try the expanded menu so I cannot comment. For 12&U kids which is there target audience Chuck E Cheese works well. Unsure when we will return, but I would recommend.

Very clean facility! I’m not just reviewing about the cleanliness because of what I see, I know first hand. I was at the restaurant past close counting the last of my tickets. The employees were cleaning all of the glass on the games, the rides, handles and all areas touched by guests.
Before by son stepped into the ticket blaster a female manger said «one moment please, the window is dirty.»
The staff; everyone from the GM to the person who delivers my pizza is amazing and very customer oriented! I am happy with every time I have been at this location! I am holding a birthday party here soon for two children. Excited and elated by the great facility and service!
I’ve never had a bad experience with the pizza, or the salad bar. If the pizza did come out burnt (which mine never has) all you have to do is notify a staff member. All staff members-​including the tech repair guys are available to assist all guests. One Wednesday I had 2 game repair guys ask if they can assist me? Talk about great customer care!

Came here on a Saturday for the birthday of my friend’s son. At 12:30 the parking lot was full and inside was a mad house. But what do you expect for Chuck E. Cheese on a Saturday afternoon? This location was really clean and the staff was super helpful and friendly. My husband and I brought my 3 month old with us (we didn’t have a sitter) and while I was feeding her, one of the ladies that worked there offered to get us some hot water for the bottle. I thought that was nice because she didn’t have to offer but it was thoughtful of her. Then, when my husband was in the bathroom rinsing out the bottle a worker that was in the bathroom asked my husband if he needed hot water too. I thought that was really nice, again because he didn’t have to offer. The customer service here was great! I can’t say anything for the food, but I did notice a little girl holding a piece of pizza vertically and it wasn’t moving, no flop, no fold, just stiff as it could be! Maybe that’s good when you have little kids holding it to eat. Guess I’ll experience that when my baby gets to be that age.

If you go here thinking you’re gonna get real authentic pizza, then you will be disappointed. It’s bad, so bad that I’m afraid to order anything else on the menu. The games and show is cool. My friend told me he goes and eats elsewhere and goes to chucks after. I’ll have to do the same next time. Staff was friendly. Place was clean.

My son has gluten allergy so for $ 5.99 (jan 2015) he had small pizza which he enjoyed. Restaurant seem clean but there is no way to prevent cross contamination. Staff consistently walking through to make sure tickets are being dispersed and place stays clean. Overall good place for rainy day and kids had fun

I think Chuck E. Cheese is the most overpriced pizza joint in the United States! The pizza is is not that great for the price. You would do better by getting a Little Caesars pizza and smuggling it in.
«Then why give it 4 stars, genius»?
Because it’s not about the food! This is «where a kid (and adult… don’t judge me) can be a kid»! It makes no sense when your grown self is running around with 7 & 8 year olds challenging them to games, driving up the score were kids can’t beat it, then standing in line to cash in your tickets for prices instead of giving them to the kids.
But seriously, when you feel your kids deserve a break from the norm, you can never go wrong with CEC (especially the Lynnhaven locaton)! The staff does an excellent job when it comes to birthday parties. The parents really don’t have to do much of anything if they don’t want to. The staff knows you are taking out a 2^nd mortgage to have your child’s party there, and for those 3 hours, they graciously help with any thing you need. Chuck E gets the kids excited, and he (or she) stops for pictures, regardless of the number of kids that stops him (or her).
No matter what, everyone will leave there with a smile on their faces. Just make sure to hit up their website for valuable coupons before you go. You won’t regret it!

It’s Chuck E Cheese… what can I say. I go because my kids really enjoy going. So, once or twice a year I give in and take them. I will say that this location is pretty clean and not too crowded. But, the food is below average and it costs way too much! I have three kids and to feed them and have a few coins to play games costs close to $ 50.00. Then they cash in their tickets for a cheap toy that would cost $ 1 at other stores. I leave frustrated that I wasted my money, but they leave happy.

This place has been around since I was a kid and I’m in my mid 20s!
Pros: I feel fairly safe bringing my kid here. They have a system where they make sure you come in with your kid and leave with your kid. I’ve been here for many parties and the kids all seem to love it. The big moving character figures seem to scare some children but some like my child isn’t. The employees are nice and helpful. The games are entertaining for kids.
Cons: I think it definitely needs to be updated. It’s definitely a step back in time to the 1990s when you walk in there. Their system to check you and your kids in and out is a little gross to some. The same stamp they use a stamp on all kids and adults that enter. So if you’re particular about germs and cleanliness then that might scare you off. I’m not sure how often everything gets sanitized but let’s hope they do it often. The bathroom kind of smell pretty badly but I have seen them cleaning it several times. I wish there were more sanitizing stations available.

How can you beat a place where you kids can enjoy themselves and you as a parent can enjoy yourself knowing they are safe. It ‘s an affordable treat to take you kids and let them have a ball. Also the convinence of feeding them some good food while they have a good time is awesome. It’s clean great family fun for a total of 40 bucks if you don’t have a cupon. I recommend if your looking for something to do with the kids to swing by and enjoy yourself by whatching your kids enjoying themselves.

There is not a Chuck E Cheese within 70 miles of us so when we travel about twice a year I always try to include it in the itinerary for my daughter who does not get out much due to a genetic immunodeficiency. The day before we left on vacation I printed coupons and directions from the corporate web site and verified they opened at 10am. We left our hotel early Monday morning for the twenty minute drive only to find we had arrived on the first day they began opening at 11am. I’m positive they didn’t bother to put any advance notice on their web site and I spoke to an employee in the parking lot who was equally surprised as he works nights and had dropped by to get his schedule. If I hadn’t already promised my daughter we would go, I would have merely driven across the street to The Bounce House, but instead I tried to explain to a two-​year old that we had to get back in the car and come back later. Maybe it’s because she only gets to go every six month’s so thinks that’s what later means, but as I was putting her back in her car seat she started crying and pleading «Go get the key Daddy.» Needless to say I was in a pretty bad mood when we finally got in after a short walk in the mall across the street.
The general manager made the wise decision to open a few minutes before 11 since he suspected something like this might happen and we were first in line. After explaining my ordeal he did everything he could to make it up to her and soon she her sadness was replaced with the joy small children usually associate with the chain. Chuck E. Cheese himself even made an appearance although there were only a handful of families in the restaurant. This unit is well maintained and I was impressed when I spoke with the team of people making sure the games and rides are brought up to spec following a busy weekend. The restrooms were so clean that I did not fear my daughter walking around the stall while I went. She ate more pizza here then I think I’ve ever seen her eat at once and although I must agree the pizza isn’t my favorite I also realize that it isn’t for me.
From the other units I’ve seen I would surmise the brand is starting to tarnish. Before I was a stay-​at-​home Dad I was an executive with an MBA. Corporate would be well served if they moved John into quality control to empower every branch to shine like this one does.

OOOOOOOOOOOOOOMMMMMMMMMMMMMMMGGGGGGGGGGGGGGGGGGG IIIIIIIIII LOVVVVVVVVVVVE this Chuck E Cheese!!! Omg… coming from Chesapeake (Chesapeake Square location) this Chuck E Cheese makes the Chesa. Sq location look like a library… boring!!! I mean they have have the new face of Chuck E Cheese here!!! And he comes out every hour!!! I was completely blown away. I thought I was in another state, but I guess 25 mins away makes all the difference. The facility super clean, the salad bar… yummmmmmmmm!!! Now, I must say, I looked around at a few tables (even my table) the pizza was a bit overcooked. I am usually a fan of their pizza, but it was on point at all Saturday. But besides that, my daughter and I had the most awesomest time here! I normally frown to Chuck E Cheese parties, but now I am reconsidering… I think I will grant my daughter her wish and throw yet ANOTHER smh Chuck E Cheese party. But I will definitely make the drive to this location forever and ever AMEN!!! The games are up to date. I mean games I didn’t even know existed. PLEASE GO HERE!!! The kids seemed to be DIFFERENT TOO… I don’t know, but I am thinking location location location… makes all the difference in the world! :)

It’s hard not to be a fan of Chuck E Cheese. All games are 25 cents (IF you don’t use a coupon) and the pizza has been vastly improved. I love the renovations that this Chuck E Cheese has made, it seems cleaner and brighter. I wouldn’t suggest going on a weekend as it is crawling with kids, though. It’s our go-​to place for rewarding the kids and we can sit back knowing that they’re having fun and getting a little exercise.