Dick’s Sporting Goods

I called to put some shoes on hold yesterday. I was put on hold 3 times and finally transferred.
A guy said he’d put the shoes I requested on hold, but he didn’t ask for my name and hung up.
I went to the store and no one was around to help. I poked my head in the shoe stock room, and a staff member finally approached me. I couldn’t understand what he was mumbling, but I was very polite and told him I had some shoes on hold.
He came back and said he couldn’t find them. Then he said he’d check again, only to come back and say the same thing. He asked if I spoke with «Beth», and I said I spoke with a guy. Then another staff member approached me and told me they’ve been out of the size I put on hold, for days.
It was no big deal for me about the hold situation, UNTIL I decided to try on some running tights and approached the same staff member who last talked to me.
She was talking to another employee, and when she saw me come up, she rolled her eyes, and said, «YEAH. WHAT’S UP?!» (Like I was disturbing her conversation.)
I’ve worked customer service for over 10 years, and that was very uncalled for and VERY UNPROFESSIONAL. I understand the staff is «younger», but have some respect and professionalism. A customer service workshop is definitely needed for this staff.
Other than the staff, the overall store’s inventory is not that great anymore. I used to enjoy seeing what this store had. Yesterday was disappointing. Their selection has decreased and the store is almost always unorganized when I go.

Wide assortment of high-​end athletic gear in this well-​organized, bright and clean store with an adjacent free and well-​lit parking lot available for two hours, easy return within 90 days for unused active wear with tags on…
They were carrying some awesome clearance on top brands: Nike, Under Armor, Reebook, etc.
I bought an Under Armor compression Capri in a stylish print for $ 31 (was $ 39).
For warm women’s compression pants, I would suggest to check the ~ $ 24 C9 Champion ones at Target instead.
The fitting rooms with large mirrors were clean.
The associates were helpful.
Restrooms were available.

This place is huge and is filled with any type of sporting good you could possibly be looking for. I like how there is the garage attached for the ease of parking because we all know parking at town center can be a hassle.
We came here Saturday evening looking for golf shirts for my boyfriend since he had an early tee time Sunday morning and we he wanted something new to wear on the corse. Prices for golf tees are on average for most big name department stores ranging from $ 50 to $ 80 depending on the brand. Me personally I don’t get it. But hey I’m sure my boyfriend doesn’t understand why I had to get a $ 12 elastic head band made by Carrie Underwood either. So call it even.
Speaking of the Carrie Underwood brand, it’s called Calia and it is fabulous. I wanted to buy each and every piece of clothing, accessories, and whatever else. It’s all soft muted clothes and of course black with yoga sweaters and just really awesome workout clothes where if you needed to you could easily run errands before or after and not look like a crazy gym person. This section is right next to the golf area so it just happens to be perfect for us.
I thought we were just getting a new shirt but along with a new shirt I guess you need a matching hat, but only a brand that you use for clubs. Holy crap so many rules I was lost so mosied back over to the Carrie Underwood section. Bad idea because now we’re checking out and there is a new Taylor Made driver sitting with our stuff. It was on sale for a whopping $ 230!
Ugh you Dicks for having such awesome stuff.

Convenient Parking, big store but I couldn’t believe when I got to the register it was over $ 850 for maybe five days of workout gear, 5 tanks, 2 pair running shorts, 4 pair basketball pants, 4 pair spandex and 2 pairs of flip flops. Like the gear and there was a good selection but in my opinion its high on the price side

I live in Chesapeake Virginia and called the location in Virginia Beach. I asked if the store had any Hydro flask lids with straws on them in stock, the gentleman said hold one moment please and then came back about two minutes later and said yes they do. So I drove over to the location and looked around the store and I could not find any and then I asked an associate if they could assist. They attempted to find one for me but they said they could not and they must have been out of stock. So thank you for wasting my time of driving all the way over there to get a lid when you clearly do not have any in stock. Last time I’ll go here.

HUGE! Very good customer service, helped me get exactly what I need. There’s also plenty of free parking in their garage. Highly recommended!

This location is huge! Let’s start of with they have two full floors with lots and lots to choose from. It’s well organized based off the sport or activity. Downstairs they have all of their workout apperal , baseball dept., golf department, soccer, basketball, lacross, volleyball, football and their footware department. They also have registers downstairs. Their customer service is out of this world. This has been the best dicks sporting goods I’ve visited yet. It’s in a great shopping location in town center. Upstairs they have their customer service center fitness department, lodge department, and I guess they would call it their season department for example swim gear in the summer and winter coats in the winter. I normally visit here to shop for work out clothes and shoes maybe some equipment here and there. I always get a friendly greeting when walking in. They offer countless amount of deals and coupons that come in the mail. GREAT DEAL. Not to mention they accept expired coupons. There nothing like havin cupouns for a few weeks they expire and you didn’t have a chance to get out because of your work schedule and be able to use them. They also have great parking. Dicks have their own parking garage that put you right by the front door.

Great Dicks store with excellent customer service! After wearing my under armour tights to work out my pants began to pill from the mats. I went directly to the store after my workout and they were so accommodating! They foundd the exact pair and exchanged it out for me on the spot. Although, I was a unique customer having come in wearing my pants they still had no problem with making sure I left a happy customer!

Very large sporting goods selection. I came specifically looking for shoes and was pleasantly surprised that they had a running shoe expert on site. Most large stores do not offer this service.
She was incredibly helpful. I ran on the treadmill so she could study my running gait. I’ve been measured before, but it’s nice to have confirmation. She assisted me for an hour while I tried on 7 different shoes. She was 100% helpful in finding the perfect running shoe. Amazing service.

Went to get some new clubs person working pro shop did not even know what a wedge was… I think dicks sould train more or maybe make them take test before they work an area. They should know what they are doing, so it was a wasted trip.

Typical wide range of brand product but the prices are steep without a coupon.
The staff is generally helpful and marginally trained to answer your questions but, if you need more specific technical questions regarding a sport, suggest you go to a specialty shop.
We tend to focus only on sale items or when we have a nice discount. The points club is so-​so; we’ve seldom seen benefits from it.
Go elsewear for anything firearms related… not their forte at all.
As big box sporting stores go, this is expensive but well stocked for team sports.

I like to shop here more often but I think their prices are very expensive. and even some of their Nike’s are not at the same quality when I buy them somewhere else. however I will still go there for other things.

This store is huge! It’s two big floors. I can’t imagine anyone not finding what one wants from this store, if it’s related to sports and fitness. I’m a gym junkie, and this place has everything I need from workout clothes to light dumbells! Free parking is in a garage next door. I’m really giving this place 3 ½ stars. It has just about everything any person could use for athletic needs. It even serves those into camping! Sometimes, though, the prices can be a little bit higher than what’s sold at more commercial department stores, like Wallmart, however Dick’s Sporting Goods (DSG) stocks more quality products. I remember buying a cheap shirt at Wallmart which shrunk on me in the washer, but I could buy another shirt at DSG, that may cost a little more, but wouldn’t have the washing problems and last longer. DSG does have regular sales though, and if you become a member (which is no charge), you can track those sales through regular emails from the company.

The company as a whole isn’t that great in my opinion because I don’t believe in expiring points systems and generally speaking, the prices aren’t the most competitive to begin with, but this location is pretty legit. They have ample parking in their own garage, two sales floors with almost everything you could possibly need, and the rock climbing wall looks pretty awesome. I wonder if at some point in time they used it or do use it on occasion. At the moment, it looks like a giant decoration spanning the entire height of the two sales floors.
I’m very content with the selection they have for the baseball department. So far I bought a Mizuno glove and a baseball. I’m a casual user and only plan on using my glove to play catch, but there was a time I played in a team during my middle school years in Japan. For some reason the Mizuno gloves were among the most desirable brand names at my school, but they were expensive so I never afforded one for myself. At Dick’s, I got mine on sale, and the glove is designed so well, I don’t even have to break it in. So thanks, Dick’s, for fulfilling my long held dream to own a Mizuno.
I also patronized the physical fitness section to take a gander at their dumbbells and training mats. The no-​rubber plain iron dumbbells were slightly discounted to equal about a dollar per pound, so that was nice. Then I bought a Fitness Gear mat for $ 30. It’s a nice mat, but dang. And at no fault of Dick’s, it stinks.. . Not like it was used «stinks,» but more like it’s fresh off the factory chemical processor «stinks.» Feels like quality gear, though.
In terms of sports attire, the only thing I have to say about it is nothing really comes in my size. Maybe the brands themselves don’t come that small, but at 5’5″, I often have to look elsewhere for extra small shirt sizes and running pant lengths that are anywhere near the length of my legs. I can’t exactly get those fitted since they have zippers at the bottom, and I’d hate to think that people are dismissing this as a little person problem, so I’d appreciate better accommodation for my needs there.
This is a well rounded location. It’s a great place to browse especially if you’re a beginner at some sport or another. I look forward to going back for more sporting gear soon.

I haven’t visited this location before but as I was already in the area for an appointment at Ethan Allen across the street and I had a $ 60 rewards credit made me finally stop in after living here for seven years.
This location is large and clean. It had a ton of stuff but not a lot of choices if that makes sense. There was very little yoga wear, surprisingly there weren’t that many options for workout capri pants or shorts and only a few different styles of tops. The Nike, Under Armour, Adidas and Rebok stuff all looked the same and there were 2 – 3 styles and that was it. It just repeated throughout the brands in the store. For example, I wanted a non-​form fitting yoga-​type top to wear for workouts that isn’t tight and would breath. They didn’t have anything like this aside from some v-​neck t-​shirts that were all essentially the same and on tables in the Nike, UA and Adidas sections.
Now, this probably isn’t the fault of Dick’s who only displays what has been sent, still, I didn’t find much.
Parking is also an issue for this location as it is in the middle of Town Center. You can either park way down the street and walk, park in the garage and walk, or… walk! It was windy and cold so that wasn’t good yesterday.
Meh, it was nice but I’ll stick to the one at Lynnhaven probably… just for sheer ease of use.

Its has been months since I had a visit to this Dick’s. This is without a doubt the most amazing store for everything sporting. On this visit it was a sleeping bag that I needed to secure for my little girl, a very picky dancing angel.
My daughter is having an overnight this weekend with her Girl Scout Troop. So of course it could not be just any bag, it had to have some scene of fashion and the right color of course. You would have to know my daughter and her fashion flair, not to mention she is a downright little DIVA. If Daddy made the wrong choice I would find myself back at Dick’s quicker than she could rock her eight year old hips and snapped her fingers for me to march that bag back to the store.
Luckily when I walked in the door I had everyone on my side. It was the kind of customer service that I have been accustom to at Dicks and it was great to see some things have not changed. Every employee I encountered on my way to the second floor sleeping bags was courteous and asked if they could help.
So, I arrived in the sleeping bag area and they had a few… hundred to choose from. The staff person covering the area was right with me as I approached and began to help. He was very knowledgeable about his inventory and we got started right away on what I needed. It did not take long to narrow the search and zero in on a great looking purple Eureka bag that I thought she would love. How could I go wrong with her favorite color and the only one left in stock, this was mean to be. The price was great too at $ 39.99.
The checkout was painless and I was one happy customer to be walking out with what I was sure would be the perfect sleeping bag. But the true test would be later this evening. I guess the big hug after she opened it means that Dad is her hero today.

The Dick’s at Town Center has a pretty good staff, they are helpful and go out of their way to find what you are looking for. Parking is garage which is awesome during weather events and their size selection is pretty good they keep this store clean and organized. Hey it’s Dick’s Sporting goods always fun to just wander around if anything!

Pretty much — if you carry North Face or Columbia Sportswear. I’m in love. And I’ll do anything I can to come back and buy everything. :)

I have seen a few Dick’s in my day and this is one of the biggest Dick’s around.
OK, sorry, I had to do it. I could go on and on with juvenile jokes but let’s get to the store. It really is a big place. Two stories of sporting goods. They have just about everything you could want related to camping, sports, fishing, or any other outdoor type activities. I was looking for a sleeping bag and left with that and a couple of other beach-​related items for later this summer.
As others have said, I can actually roam around here for quite some time before actually finding what I am looking for. Plus, there is easy parking in the garage right next door. What more can you want?

So Dick’s is like the Walmart of sporting goods. Here’s what I wonder when I go in there (this one at VB Town center is the only one I’ve ever been in): If sports and outdoor activities are so popular in American as to warrant mega-​stores like Dick’s, then why are we still so fat? Maybe we just like to HAVE nice sporting goods because we like the IDEA of physical activity. Just a thought.
I love and hate this place. They have so much stuff and I always end up wandering around for much longer than I intended to be in there coveting all the camping gear and workout wear. But then a lot of times I can’t find what I actually came in looking for.
They used to have a rock wall inside this Dick’s – well, they still do but last time I was in they had closed it off and weren’t using it anymore. Lawyers strike again.
The staff is helpful and generally in a good mood.