DP Motorwerks

Courteous, efficient and professional. As the owner of an older model BMW I trust DP MOTORWORKS to get the job done at a fair price and in a timely manner.

I have had multiple vehicles serviced here over the years and have always been 100% satisfied with their work. I’m always in and out in no time, without ever breaking the bank! I highly recommend building a relationship with these guys if you own a Beemer or Benz! They will definitely take care of you.

I have never trusted a mechanic more and this is the only place I will take my car. They are very fair priced (I checked around the first few times I took my car there). It has never taken them more time than they told me it would and they have never misquoted a price. I have even called and asked for help when the Firestone guys couldn’t reset the computer when I was out of town. He walked ME through it over the phone. Many times My son and I have comfortably waited for a filter or oil change my car as it was my only vehicle. Always prompt never rude or impolite. The owner has also taken time to explain the mechanics and electrical portions of certain repairs when I asked. I feel lucky to have found this place. The gentlemen who work there are very straight forward and don’t waste time trying to charm or sway you into anything. Any negative review of this place probably has some ridiculous back story or just a bad day attitude directed at awesome mechanics.

I did not like the service I received from DP Motorwerks. The mechanic named Dean was rude and impolite. His boss, the owner was no different. I went to Dean for my 2002 S500 Mercedes. The check engine light was on and I had several error codes to go along with a rough riding engine and intermittent stalling. When I dropped off my vehicle I wrote EVERY error code I was getting at one point or another and the symptoms in the weeks leading up to me finally getting my vehicle serviced. I wrote that in the drop off envelope and also checked the box for giving me the old part that was replaced. Not only did he not read the codes I wrote, but he what he did only stopped the engine from riding rough. As soon as I paid for the service thinking all had been fixed (over $ 400), I drove maybe half a mike before the check engine light came on again and my vehicle stalled AGAIN. I immediately called back to the shop and left a message with a seemingly uninterested owner to have Dean call me when he came back to work. He never called so I called him the next morning. Emotionless and seemingly disinterested in hearing my frustration, he had me bring back the vehicle at which point he says I need a new air mass sensor ($ 440 or so) to fix plus labor. So I’m going back and forth with Dean then the owner about how he didn’t SOLVE my problem only fix an issue and that he should fix whatever he left out. Keep in mind, the error codes I wrote down when I first dropped off the vehicle should’ve given any competent mechanic an idea of what needs to be done. He was more concerned with charging me more money. His boss was no different when I esacalated the issue. At that point it’s me against 2 men. Nobody was there to support the customer or accommodate their concerns. Dean eventually says he wouldn’t charge me labor to put a $ 440 part in but in my opinion that still wasn’t good enough particularly after being treated so rudely. The reason I know Dean didn’t read my list when I dropped off the vehicle was because that box I checked for the old part. I never got. I had to ask for the part. Bottom line, I will NEVER patronize DP Motorwerks again and neither should you because they are rude, unprofessional and seemingly disinterested in SOLVING the problem. Sometimes the answer isn’t always «you need a new part».