Hilton Garden Inn Virginia Beach Oceanfront

Last min. Reservation, the staff did not turn my family and I away. With booked and limmited room the staff ensured that my family and I had a place to crash for the night. The room/​bathroom was clean and well orginized w/​pleasant smell. Awesome view.
The staff on all levels were well mannered, polite, courteous, professional. Great customer service skills. I’ll definitely be coming back on my next in town visit.

Very nice, seemingly new hotel, had a one night stay-​business travel. It overlooks the beach, my 6^th floor balcony view was excellent. It wasn’t great weather (cool and very windy) but it was nice to stand out there (naked in the dark… LOL) and hear the waves crashing. I used the gym (small standard 5 aerobic machine, some dumbells) and the business center (two computers). Did not know about the heated pool (can’t use that naked…) or I would have brought trunks.
Now the «issue». If you don’t like fighter jets doing manuvers well into the evening at full military thrust– then you are a yellow-​bellied communist, BLM loving, Trump hater!!!
Just kidding obviously. As a veteran and God loving American I was in hog heaven– but it is a reality, even with the windows closed the soul stirring throaty roar is there. Of course that isn’t going on 100% of the time-​but its a factor if that kind of stuff would bother you.

This hotel is very new and has amazing views of the beach, because of our short stay we weren’t able to indulge in the many different ammenties the hotel provided but we will definitely be back!

We stayed here overnight. The hotel was very clean. As my first time in Virgina beach It was a great hotel. it has direct beach access and wonderful views of the ocean. I stayed on the 14^th (top) floor. The bar staff was friendly. And the drinks were well made and priced. I would stay here again when it is warmer.

Sun deck and ocean front room porches are awesome as long as you don’t mind the fact that someone is watching you on camera the whole time. Staff are friendly, parking is off site though. I prefer the Hampton down the street, but this is a close second

We went here in the off season and was pleasantly delighted. We stayed for a weekend in the king bedroom suite on the 14^th floor. The hotel staff were friendly and we enjoyed the fact that the hotel is right on the boardwalk and the beach is literally steps from the hotel. The heated pool was nice and we enjoyed getting to swim in the warmth in the winter season. We had the breakfast buffet in the hotel. It was good. The only con was the price. It was $ 14.95 for adults as well as kids. That’s steep considering our 3 year old doesn’t eat much. Other than that they do make food to order for you. As for the room, it was a good size. The only thing that was inconvenient was the fact that there was no door between the bedroom and the living room. Also, this suite is inconvenient for kids who still take baths as there is no bathtub. There is only a shower. The pull out sofa is queen sized so it was great for both of our kids to share. All in all it was a great experience.

Nice clean rooms, friendly staff, and a view that is hard to beat.

We were disappointed with a weekends worth of cancelations due to Hurricane Joaquin and the thought we would be turning around after one night and headed home, but with the storm turning towards the east on Friday we decided to stay and make a weekend of it. The staff was very flexible and accommodating with our change of plans. Our suite was very comfortable with a great view of the angry ocean below. Lager Heads, the restaurant on site was great and the service so good that we made a return visit Saturday night. It is a beautiful newer hotel with a friendly staff that made for a nice unplanned weekend at the beach

BE WARNED. If you stay at this hotel they will AGGRESSIVELY try to sell you a timeshare. My girlfriend and I were walking through the hallway and the concierge bombarded us with the sales pitch. We didn’t stop by her desk. We didn’t ask her any questions… She pressured us into a sales session. We paid $ 20 (which I will never see again) just to get away. The hotel itself was nice but not worth the hassle. For a harassment free Virginia beach experience, stay somewhere else.

This hotel is pretty underwhelming. For it being more expensive than the regular hilton 3 blocks down i thought it would be a more upscale experience.
Trying to book the hotel over the phone was a nightmare. I called the local number to make a reservation but then got transferred to the national number for booking. The woman on the phone had a very strong Indian accent so it was difficult to accurately very my name and email address.
I booked the king suite, but got a regular room. The room is like every hotel you have ever stayed at. 30in tv king bed, fitted sherry did not fit the bed so kept popping off. The tv remote didn’t work, so we had to turn the tv channels with the buttons on the tv. The bathroom is typical small hotel, nothing extraordinary. We also got the breakfast in bed package, but upon check out was told they didn’t do breakfast in bed and gave me tickets to the depressing breakfast buffet.
We decided to get dinner at lager heads down stairs in the lobby. My girlfriend is pregnant and was really hungry so the in lobby resturant was great. It was about 9:45pm when we sat down. They have a huge wine and beer list, but their dinner menu is very lack luster. Since it was after 9 it was the late night menu, which means you can get a greasy burger or what ever fried food they have. That’s it. Burgers or fried food, not really fare you want at 9:30. The music was obnoxiously loud, i ordered a beer and while waiting for it to arrive we decided to go somewhere else. A lack of food and not being able to hear each other talk is kind of a down side to a resturant.

Great hotel – brand new with awesome oceanfront balconies. Staff was friendly and the location is great. The only two drawbacks I experienced (mid-​week stay in mid-​September) was poor water pressure in the shower, which only got kind of warm, not hot, and the pricey breakfast buffet.
Would come back again.

Excellent staff! Khyanna in particular was incredibly thoughtful and definitely went way above and beyond (I had just gotten engaged and made several requests for the room, food, etc.). She was a big reason why the stay was an A+ experience. Next time we go to VA beach, this is where we’re staying.
Furthermore, You can’t beat the view! Every room faces the water and overlooks the sand and volleyball courts. The beach is also very expansive, so when you walk out of the hotel onto the sand, you will have no trouble finding your own space even on very crowded days.

Had a great vacation stay here. The location is right on the beach with balcony rooms facing the beach and ocean. Nice sun deck on floor 3 and a good place to people watch in the rocking chairs outside the lobby facing the boardwalk. We had a minor customer service hiccup but the GM Stefano Reyes was wonderful in listening to the issues and promptly making it right. Loved the indoor and outdoor pool. Only wish there were also a hot tub. There is an area in the indoor pool that has jets with seats but it’s in the pool at the same temp. Overall I would definitely stay here again when I visit the area.

Nice ocean front view. Excellent pool but more chairs are needed. Avoid 3^rd floor sun deck unless you don’t mind people walking by your balcony

First time staying in Virginia Beach and the experience is awesome. I’m a Hilton Honors member so the hotels are always great. Has a restaurant named Lager Heads which had porks skins and cold beer. Impressed for my first time here.

Our first time to VA Beach and we hit the jackpot on places to stay! Much nicer than we expected. Great location, lots of good restaurants within walking distance, free self parking, very comfortable rooms and we experienced excellent customer service during our stay! The pool is very nice. Breakfast was good — a bit pricy at $ 14.95/adult. The sun deck is super nice also. We had a great stay!

Friendly staff, especially Carter at front desk. Small, but nice pool. Great location. Cannot comment on restaurants, didn’t try them.

The good stuff:
* As others have mentioned the hotel is brand new so everything looks fantastic.
* The entire staff was beyond friendly. One or two were a bit on the clueless side (like when I called for a room service order only to have the same person call me back 30 minutes later that my food was ready to pickup downstairs since they supposedly had no one to take it up to me yet all the delivery fees/​surcharges had to stay on the order since it was «room service») but at the very least they were nice.
* The location of the hotel is perfect! You get great people watching with all of the rooms facing the concrete walk, dolphins passing by several times per day, tons of shipping activity in and out from the Port of Norfolk/​Naval activity along with the low flying roar of jets from Oceana all day long.
The not so good:
* The prices at Lager Heads are really, really steep. The food itself isn’t all that bad but it’s like going to Red Robin or Friday’s and then tacking on an extra 20% just because of the location.
* The pool while nice looking has a bizarre quirk in that the water is kept around 90 degrees. Not exactly my idea of taking a refreshing dip on a hot day when the water temperature is bordering on hot tub levels.
* This hotel really should have a separate entrance for families/​people coming in off the beach. Clearly the place was built to be upscale and a lot of the clientele looks/​acts the part. It gives you a very weird vibe coming in through the only door that opens in/​out to the beach and needing to walk right by the front desk to get to the elevators dripping wet/​full of sand/​with young children.
The really bad:
* At times the elevator situation is stupid. There are only two, they’re slow when it’s not busy especially if you’re staying on a high floor let alone during busier times of the day when it’s nearly faster to take the steps from the higher floors down to the lobby. (I tried once and the lovely wife & kids only beat me down to the lobby from 12 by about three seconds)
* The live acoustic music from the gazebo next to Lager Heads is annoyingly loud especially f you need to get to bed somewhat early/​like to sleep with your patio door open. Also apparently everyone who stays here smokes because day and night when the aforementioned patio door was open we were subjected to someone smoking from some direction be it above us/​below us/​next to us or people sneaking a late night one on the Sun Deck.
* The parking. They share an eight level deck about a block away with Big Italy restaurant plus other hotels in the area that is first come-​first served. I can’t imagine what it must be like in season on a weekend when I had to park on the 7^th level-​off season-​on a Wednesday night. If you want they do offer valet into the same deck but it takes a while for pickups since you then watch the valet guy go running down Atlantic/​34^th Street to the deck to fetch your car. It’s like the elevator situation. Even when it works it’s slow and when it doesn’t it’s painful.
Overall would I choose this place again? I suppose I would as the good outweighs the bad and it was a nice introduction into the VA Beach scene. The hotel by no means was perfect but hopefully those are things that can get improved over time.

Good location, all rooms have a balcony, and front desk service was friendly and helpful. The bad is that this place can get loud from the downstairs lobby or the outdoor music from the lounge, breakfast service is HORRIBLE, HVAC is loud, parking is difficult because the garage doesn’t have any spaces reserved for the hotel, shower head is small, my bathroom had a urine odor when the exhaust fan was on, my Keurig coffee maker was dirty, and the pool was small. I was glad that I only had a 2 night stay. This is not a place for peace and quiet. For being a new hotel, I had high hopes for this place.

Excellent!
Staff is friendly, place is beautiful and new, service is prompt. Pool is clean, location is key: oceanfront with nighttime live music next door at Neptune park!
If I ever return to Va Beach, hilton is the only way to stay.