Sentara Virginia Beach General Hospital

Let’s face it. I think most of us don’t like going to hospitals. You normally go there only when something is wrong. I was not here for the emergency room, so my review does not include anything from that part of the hospital.
I had come into the hospital Friday for an outpatient surgical procedure. I entered through the patient entrance and then went to check in a the check in area. They were having some problems with the computer, so they had to get another computer up and running so that the check in could be completed. I got to go back and sit down while they tried to work out those issues. About 15 – 20 minutes later, the check in was completed and about 10 minutes after that I was called for registration. The registration process was actually pretty quick. I did the hand scan as well, which would make registrations in the future faster if I have to come back there again, which hopefully will not be the case. Once registration was done, I was given instructions to go to the surgery waiting room. From there, I checked in there as well where they took my weight. Afterwards, it was just a waiting game in there until I was called to come back to be prepped for surgery.
About 45 minutes prior to the scheduled surgery, I was called back to to a room to get set up. I like the anti-​slip socks that they give you as well, After getting switched into the gown, I was hooked up to an IV and such. Once that was all done, Dr. Gelpi came in and went over the process of what was going to happen. He covered all the bases and had no questions afterwards either. Then, a few nurses came in and went over a checklist to find out again when the last time I had something to drink/​eat, allergies, etc. While waiting, there were attendants walking down the hallway. Most stopped at each room and asked if there was anything they could to to make my stay more comfortable. That’s a nice thing to have, as I wasn’t expecting that. Shortly after noon, I was moved into the OR. The ceiling in there was blue and it was cold in there. The anesthesiologist gave me a few notes that they were about to put me under while the procedure was performed. Within a minute or so, I was out cold and didn’t know anything until I woke up in a post-​surgery recovery area.
Once I woke up in the recovery area, they told me that they were waiting for rooms to open up before I could be moved. When I woke up, I didn’t even realize that the surgery was completed. I was hurting less after than I was before the procedure occurred. The nurses gave me some crackers and something to drink. I was also given a prescription for the pain, though at this point, I haven’t had to use it. They gave me one there in the recovery area. In the end, the recovery rooms were still booked. The nurse turned everything off on me and I ended up getting dressed and being released from there instead. They even said I was well awake and there was no need for me to stay. They were only concerned if I would trip or be dizzy when I stood up, but that never happened. I definitely felt normal and felt better after than before the procedure.
After a few days at home, I haven’t had to use any medications. This entire time, I have hurt less after the procedure than it was before it was done. I give a lot of credit to the doctor, nurses, and others involved with this hospital that helped me through the process. I would not hesitate coming back here again if needed.

Thanks to Dr. Enderson and his staff for such a great job taking care of me. It was by chance coming across Dr. Enderson after looking for couple of weeks and not getting call back from my primary doctors office. After this mornings visit I have a clean bill of health and can return 100% to my gym regimen…

Great people, very nice. They completed all work as stated and on time. I was out of there much earlier than I though. The nurses were very clear on all instructions and choices I had.
They gave me the best room! All results perfect. Thank you Sentara!

Afternoon is definitely the time to have lab work & X-​Rays. I dropped my elderly Uncle off at the door & hurried to park the car. He’s feeble & on oxygen so I wanted to be quickly by his side.
There was an extremely close parking spot. So I went inside almost right after him. What I found was the woman at the check-​in desk helping him into a wheel chair. She immediately took him to one of the registration cubicles.
The registration employee was also very helpful. Normally regardless of the times you have been to the hospital they require you to provide your photo ID & insurance card. The young man who helped us just verified that the information was correct, saving my Uncle from having to pull out his wallet & find the cards.
We were directed to the waiting area outside the lab. It was only minutes before he was called for blood work. We then returned to the lobby area to wait to be called for X-​Rays.
There was a slightly longer wait this time. And we had to wait for awhile in an X-​Ray room for someone to come. But it was a completely acceptable wait time. The X-​Ray technician even wheeled him to the drive through & helped him get into my car.
It was an excellent experience & much appreciated since fitting in unexpected hospital testing was tough to make happen.

Virginia Beach General EMERGENCY ROOM Registration is by far the worst that I’ve encounted. But since my mother became a cancer patient on chemotherapy, my observations have been accute concerning her care. This is not our first experience with this, my dad died in this hospital, and service then was as bad going back 10 years.
I’m sitting here right now and we’ve been waiting well over an hour waiting for triage to see us. When we got here there was only about 5 people waiting and now there’s 8. I understand other people may have serious issues as well however cancer patients can go down hill rapidly. I don’t know if the woman at the front desk is just trying to get through her day but she’s a good whistler with a robust laugh… and I’m powerless in comforting my mother.
They Continue to accept newer walk ins, into triage, yet my mother’s blood levels were at dangerous levels yesterday accompanied by a most painfull blood transfusion that was done here yesterday.
There are other issues with this hospitals performance but this is about admittance.
We will need to look elsewhere after tonight however, if you have a loved one who is very sick, I would try another non Affiliated hospital.
We have had several negative experiences with this hospital and strongly advise others to do reserch before just schlepping to the closest hospital.

Extremely slow! Currently have been waiting for almost 3 hours and all that’s been done is a blood pressure and temperature check. Add to that the unprofessionalism of the front desk: ordering pizzas and Chinese food. I would rather risk my chances going to Norfolk than EVER coming here again!

Sentara Virginia Beach General Hospital ER is an absolute nightmare. Not even because of wait times. I went to the ER so many times for a serious health problem I was having. They acted like nothing was wrong and I just wanted to be there, and my friends have had the same experience. Later on, no thanks to them, I finally got a serious diagnosis and now it’s too late. They will do nothing and send you home unless you are bleeding severely.

First of all, for me to take time to review a hospital, it was obviously a good experience. Who likes visiting the ER anyway?
Hubby and I were visiting our son for Thanksgiving. After prepping the food the night before Thanksgiving, as I was cleaning up I got a little careless and sliced my hand open. Since it was so late we knew there wouldn’t be an Urgent Care open so we headed to the ER.
We got there just after 11:00 and was greeted by a friendly lady at the registration desk. The took my vitals right away and was immediately put in a room. My nurse, Amanda and the PA, Taylor were very compassionate and attentive. I had to have a tetanus shot and stitches. Tetanus shots to begin with are just painful… or at least from what I remember, they were. But it was as «painless» as you can get when you have a needle jammed into the muscle in your arm! Next, Taylor was as «gentle» as one can be when sticking a needle in an open cut to numb it for stitches.
I’m not sure but I think I was most impressed that somebody didn’t come into the room while I was being treated asking for payment. Any time I’ve been to the ER in San Antonio, that is the norm and it doesn’t matter what you’re being treated for. I think that’s just tacky and tasteless especially when you’re obviously preoccupied with what’s going on with yourself or your loved one.
Thank you Sentara General Hospital for making my ER visit «memorable» in a good way! I hope I won’t be visiting you again on my next trip to Virginia Beach!

My wife was treated today at the Sentara Virginia Beach General Hospital emergency room for heart arythmia. Her nurse was Mark Day and Dr. Anderson was the physician. They both took wonderful care of her and she recovered while there. We would like to express our thanks to your hospital and especially to Mark and Dr Anderson for the outstanding treatment my wife received.

What can you say, they didn’t kill me. No, but seriously, Sentara strives hard to give good customer service and they seem to getting better and better. I know they treat the customers much better then they treat their employees.

seriously good hospital. i went to the er and was shocked at being admitted, xrayed, and discharged all within 45 minutes. i guess you just need good timing since the er is super hit or miss. the staff is super helpful and professional.

Can’t rate 0 on Unilocal but this is the worst hospital in the hampton roads!!! Have you seen the special on Channel 13 news about this hospital?! They are dirty and I known a patient who had a simple surgery came out with serious infections because of the carelessness of these Doctors. Which comes to find out according to the news is very common at this hospital, was named the worst hospital in the hampton roads DO NOT GO TO THAT HOSPITAL! BEWARE!!! The staff is rude and Doctors obviously is incompetent! That hospital according to the news is known for patients to get infections, heart issues, blood clots etc after surgeries. Yes, it’s that bad!

Slow ER, nice staff in cat scan lab
Dirty ER sure not a clean Thai hospital. In Chang RAI or Bumrungrad in bkk
The nicest and cleanest hospitals next to Zurich

Wow, had a very bad experience in the outpatient clinic. Only needed to come in for a heb B shot which should have taken only 15min, but instead it took over an hour. On top of everything when they finally found the vaccination, they couldn’t even read the vial! That’s precisely what you want coming from your healthcare provider. Other than that, the building looks nice and much newer than Norfolk General.

Visiting my boyfriend in this hospital, I came to the conclusion that if the unfortunate ever happens to me, I would really like to be taken here (which is quite likely since it’s the closest hospital to my house). Of course the emergency room is hectic and required a long wait. But I was really impressed by the staff, facilities and the overall atmosphere here. Clean and spacious, Virginia Beach General has a comforting feel. The staff was super nice, everyone smiled and greeted us when we passed and the nurses and aides constantly came to check to see if we needed anything and regularly delivered drinks and snacks to the room. They were friendly and conversational, after spending five days there with my boyfriend, I felt like we made friends for life. There’s a nice courtyard with a fountain and plants to relax in, an awesome cafeteria with excellent food (I recommend the meatloaf and I hate meatloaf) and a gift shop with some of the nicest jewelry and belts I’ve seen in a long time (and this after many attempts to find something even marginally attractive to me at the local malls). I actually bought a necklace at the gift shop and plan on returning for a cute belt too.