Shipps Corner Pet Resort & Spa

We would always come here to have our dog stay but now that will change. We left a $ 40 deer antler (bone) with our dog and I asked one of their staff members if we would be assured that we would get this back and she said yes. I picked him up today and now they can’t find it! So Then I asked to be refunded since they somehow lost it and they refused to! I spoke with their manager Kaitlyn who was very rude and unprofessional! She ended up walking away and refused to even talk to me to try and resolve this problem! They do not hold themselves accountable at all! My advice is do not leave your pet here because you simply cannot trust their staff with unprofessional managers like Kaitlyn!

I take my dog here once a week. Never a problem! He loves it and can’t wait to get to the back to play, and I know he’s going to be safe and well taken care of. When I boarded him there were no issues and he came home happy and tired. I really love this place and all of the staff! Best daycare and boarding in the area!

I have used Shipp’s Cornner for boarding my cats and dog. The kennel and cattery are clean and spacious. Kennel sizes are varied, 2 dogs can be accommodated in the same kennel if requested. Several different levels of service are offered for the dogs including walks and day care. Dogs are given an exit bath after a 3 day stay, nice touch!
The facility is state of the art, well maintained and ventilated. Pets are healthy & happy when you return from your trip. There is a Vet on premiss, the staff is helpful & efficient.

I border my two dogs here a few months ago. It was a last minute trip and we were able to make reservations online same week! Check in was quick and the staff was friendly. One of my dogs had an upset stomach for a few days after we picked him up. This could have been from another dog, stress, things happen. The rates are competitive with other kennels in the area, and I love that they give a free bath with a kennel stay. I think you have to stay for like 2 or 3 nights to get that offer. I like that you can choose the size room your dogs stay in and they are very willing to let you tour the facility prior to boarding to ensure you selected a room that is adequately sized.

Boarded our dog here for three days over the summer. Our vet recommended it despite the fact that they do their own boarding because Ships Corner offers an overnight vet, etc. and our dog was still young (only 8 mos old). We were gone for three days and wanted her to have a good time, she loves play group at the park etc. and Ships Corner claims to offer a playful, healthy, and helpful environment.
However, first, the service was awful. Both picking her up and dropping her off, it takes forever for anyone at the desk to help you, when they do, they are uninformed (and generally high school students), and the noise in the entry way is insane, the sound of dogs beating themselves against the kennels in the back and barking scared our puppy as we entered to the point she didn’t want to go in.
After finally getting her settled, when I called to check up on her a few days later, they couldn’t figure out which one she was. And finally, when we went to pick her up (at a time specified three weeks in advance), it took me 15 minutes to get someone to help me, only to be told she was still getting her exit bath, and then when they finally brought her to me to take home, she was still soaking wet and shivering– they hadn’t even toweled her off. When I asked how she had done while she was there, no one had taken time to fill out her report, and the girl at the front desk told me extremely unenthusiastically that she could find out if I would «wait, a bit» while she asked around. I gave up and left.
Short version: If you find a good petsmart, or just about any place else, you’d be better off. At least she wasn’t lost, injured, or sick. Still not a place I’m sending my friends.

As previously mentioned, yet taken down by Unilocal,my dog received 5 punctures to his back while attending the first day daycare «evaluation.» I was not alerted by management and was told how well he got along with the other 4 dogs that they always use for the evaluations. It was a surprise to later find them and the staff knew nothing.

Had a friend board their dog there this past weekend. She returned and wanted to pick him up and the told her that he was not ready. Turns out he ran out of an open gate and they tried to put her off until they found him. Also after putting out messages on facebook turns out they have lost several dogs to that open gate. Fortunately my friends dog found his way to his past residency 3 – 4 miles away.
You make your choice. Take a chance or peace of mind.

Boarded my beloved english bulldog here for a few days while on a business trip last Christmas.
I liked that they required full vaccinations and records prior to allowing my dog (or any dogs he would come into contact with while there) to board.
They offer a few levels of service — raising the price — which is good as you can choose the level of care for your poochie (private room, more attention, etc).
Since this was his first time boarding I was somewhat nervous and called to check up on him while I was out of town — I spoke to a very nice young lady who advised he had just gone out to «play» and was doing well. She provided me a few other details and I felt much better having spoken to someone on the phone directly who had just seen him.
When I picked him up I was given a report card for him while he stayed with them and was told he «needed lots of love and care» (he’s spoiled and wanted to be petted often) and «would be welcome to stay with us anytime!»
It made the experience much more pleasant and I wouldn’t hesitate to leave him there any other time I need to go out of town.
My only complaint was the noise, all the animals not with private rooms are left in a very large main area and some of those dogs appeared to bark constantly… I know when I got my poor poochie home (who almost never barks, not even at other dogs) he slept forever, I think he may have been slightly sleep deprived due to the noise.

We boarded our pooches over the holidays for 10 days. Being big fans of HRM (who were booked up at the time we called), we tried Shipps Corner on recommendation from a neighbor. THANK. GOODNESS. WE. DID. They were a bit cheaper AND with a 3-​day stay minimum, they get a complimentary bath!!! Seeing how we try to save $$ and bathe our dirty dogs after their stay @ HRM, this is a WELCOME perk! The staff was great… very nice and accommodating. They even offered to help me load the dogs into the car. The facilities were amazing (and CLEAN).
The dogs even came home with doggie report cards. We thought that was a cute add-​on. After this recent experience, we may have to switch our allegiance from HRM to Shipps Corner.
The only negative was that their current website is on an old host network, so the prices aren’t current. Be prepared for higher prices than what’s online.

I have taken my dog here a few times. We do not board him often but I love knowing that I have such a wonderful place where he can go and I can feel safe leaving him when necessary. I visited the boarding facility about a week before the first time I needed reservations and was so impressed. The back area where the dogs are all housed was so silent you would have thought it was empty! And it smelled completely clean! I have worked in an animal hospital attached to a kennel and believe me this was completely opposite of what Ships Corner is! I would never have left my dog in that environment and it makes me appreciate Ships Corner even more! I feel he is kept in a clean kennel and is well cared for in my absence. I highly recommend anyone leave their babies with them. They are a little pricey compared to other boarding facilities in the area but I feel like you get what you pay for with them.