SpringHill Suites Virginia Beach Oceanfront

This is my favorite hotel to stay in whenever we stay in Virginia Beach. Which is at least once a year. We usually come off season because that’s when they have the wine festival at the Convention Center and off season rates are much cheaper and guess what.
That includes free garage parking which normally would not be. I love that as well. I usually get a studio room which includes a separate living room area with a sofa bed. Two televisions, a microwave, frig and cabinet area. My room has been nothing but clean.
They have a variety of selections for breakfast including hot items as well and a waffle maker. I also noticed that they added turkey bacon to the breakfast menu. So kudos for that. Now hopefully they will add bacon.. Oh well there’s always hope. I won’t give up on you. Nevertheless we will be back Springhill Suites.

Great location. Spacious room, nicely decorated and clean. However, the beds are about as comfortable as an old pullout couch from the 80s. What could have been a great stay was ruined by two nights of tossing and turning. Also, beware of the boardwalk. What appears to be a welcoming place to walk along the Atlantic, is really just for show. The boardwalk is closed for pedestrian traffic at night during the holiday lights display. Why? So Virginia Beach can collect an «entrance» fee from patrons. Cars only after 5. Totally disappointing. Nothing like the sound of traffic competing with the lovely sound of the crashing waves. Off season, there are NO decent restaurants within walking distance and there are no healthy options offered on the room service menu.

Disappointing stay for a spring hill suites! Requested a top floor but was in room 309 — don’t stay on the third floor! Boardwalk lights are glaring in the room and it’s impossible to get it dark. Very, very poor quality sheets! Minimal cotton thread count which is not the standards of most spring hill suites. The hotel staff was very, very polite which was the only positive thing. The suites in the second floor could stand at the end of their balconies and see in since it’s a longer balcony. At night when they are hanging out or people on the boardwalk are talking, you hear everything — only stay on a top floor!

We got a two bedroom suite with a pull out couch. I cannot believe how gorgeous our room is. The view is fantastic, the room is spacious and clean, and the staff is friendly.
I will definitely return here again.

I come here once a year for business. I am a Marriott rewards, only silver elite. We are here on government business so the room is reasonable and after the tourist season (October 5 – 8 2015). First I must confess, I am a premier member with Holiday Inn and always get upgraded and great service, so this is a little bias. Having come here for 3 or 4 years now, you THINK they would upgrade the room to a patio room or give you some recognition, but they don’t, not even a morning paper LOL. They do have a pretty good hot breakfast with eggs, bacon or sausage, fruit, cereal and other stuff and the lobby has a great sitting area. The pool is small and indoors and the fitness room is pretty small and not much equipment.
What is more disappointing is the room cleaning is really poor and this morning they made my bed and that is all. wow… I would complain but leaving tomorrow and it is what it is. The desk service is great and they are friendly. The rooms are all suite rooms overlooking the ocean with sitting area, refrigerator, and coffee pot. It is weird they have cabinets above the sink and microwave but no plates or utensils… oh well… I give it a 3 for location and free breakfast.

springhill sutes by mariott review for 9.22.15−9.24.15
into. checkin was smooth with no issues. booked thru travelocity. manager upgraded suite for free from studio with small balcony to a 1BR «select» suite with a huge balcony! very nice!
+
very nice and clean room, nice layout, very easy access to the ocean, perfect view, right on the ocean, decent indoor pool and hot tub, very easy access to it from room, elevators decent speed, 2 LG LCD TVs, decent storage space, free wifi, huge balcony in our suite, 2 patio doors leading to balcony, decent kitchenette, decent shower, 2 sinks (one outside of bathroom and one inside bathroom) big couch in living area, big mirror outside bathroom, decent window treatments, decent breakfast buffet, very good staff — came right away with plunger for toilet.
-
noises from fighter jets, wifi signal low, indoor pool a tad tiny, toilet backed up easy
overall: highly recommended
⁹⁄₁₀

Stayed here during the music festival because it was close to the main stage. We had an upgraded balcony and really enjoyed it (worth the extra $$). Valet was excellent, parking was easy (for just one car– my daughter was not provided a spot). Housekeeping was very accommodating and friendly. Bring your bike — it’s a bike friendly area. I rode all over and found an awesome park on the North side (about 20 mi roundtrip). The condensation from our AC leaked on our carpet, so it was wet in one spot. Not a big deal. It was our fault since we did leave our door open. The handicapped shower had a shower curtain that was too short and water leaked all over the floor. Not a problem since housekeeping provided enough towels! Plenty of plugs to charge all your devices; wifi was ok– a little slow at times. Very comfortable with my husband and 17 yo daughter. She slept on the pull out couch. plenty of room, esp. with the balcony.

Stayed here for four days in early August. Flight was late so we had to check-​in after 11pm. Door was locked and had to wait to get buzzed in. For security reasons, it was explained. Then the young lady at the front desk gave big attitude when I needed a parking pass for the rental.
Later I discovered the back door to the boardwalk was broken and open for anyone to enter, all night long.
The room was a nice size but the chord on the tv was broken, there was no hot water in the shower, there were cigarette butts on the balcony and dried blood stains on the bedding.
Not worth the money.

My husband and I stayed here for about 6 days during August and I have a lot to say about this hotel. Some good, some bad but overall, I don’t think I’d stay here again.
Pros:
The valet staff was professional and polite. The valet guys recommended some great places to eat and were always attentive and helpful each time we spoke with them.
The hotel food is good, especially for being a complimentary breakfast. I thought the eggs, biscuits, and croissants were delicious.
Our room was very nice and a decent size (I suppose they are all suites from the name of the hotel). We were pleasantly surprised to find a small balcony facing the beach outside our room which had a great view of the ocean. Our room had a livingroom area with a desk, couch, chair and TV. A kitchen area with a small fridge and microwave. And of course, a bedroom and bathroom area.
The hotel is a good location being that it’s right on the beach and it’s near several pubs and restaurants. You can walk to just about everything along the beach.
The hotel offers free wifi.
Cons:
There is no safe in the room to put your belongings. They offer a safe deposit box at the front desk but it didn’t provide me with the same feeling of security being that it wasn’t in our room.
The room was air conditioned with two vents. One vent was right above the bed and the cold air was forcefully blowing in our faces anytime as we tried to sleep. There is no way to change the direction of air flow or intensity of it, it’s either all or none. You can change the room temperature but it’s still uncomfortable. We asked them if they could adjust the vent and someone was sent to close it. After the maintenance man adjusted the vent, there was a pile of dust left on the floor, so he informed the cleaning crew to take care of it but it wasn’t cleaned until 2 days later. We had to call the next day and request for someone to come and clean the pile of dust with a vacuum.
It’s nearly impossible to get the shower to a comfortable temperature. When you try to adjust it, it takes about 5 minutes to get to a warmer or colder temperature. And while showering more than once during my stay, the water temperature abruptly changed from luke warm to ice cold without me adjusting anything.
The breakfast is served up until 10am which means if you want to sleep in, you can’t, unless you want to miss the complementary breakfast. The line was very long each day we were there. The breakfast is a self-​serving buffet which is fine, but it’s very unorganized and other hotel patrons constantly cut in line to get things they «forgot.» The plastic utensils, butter, and milk, should probably be kept separate (at another counter). I think it would significantly reduce the wait time.
On the last Saturday we were there, our room hadn’t been cleaned all day and it was about 4pm. A housekeeper finally arrived after we called the front desk twice to notify them we had no soap for 2 days and no one cleaned our room. The housekeeper opened the door with an attitude and said «What’s the problem, your room was cleaned already.» We replied, «Our bed wasn’t made and we have no soap, etc.» «We just need a bar of soap, please.» She replied with, «Well, I can’t do everything myself, I just had surgery.» She left closing the door in our faces and walked away. Her interaction with us was way beyond unprofessional. We had an unmade bed, no soap, and crumbs and napkins on the table. I’m sorry, how exactly does that look clean? And how are your personal life problems now our problems? Please, enlighten me. Finally, another housekeeper arrived a few minutes later and apologized. She made the bed and brought us soap. So, I suppose there are decent staff members here after all.
My husband and I have traveled all over and stayed at many hotels in the United States and abroad and have experienced better. Overall, this place has some redeeming qualities but not enough to make me return.

Good: Check in is pretty easy. Early check in is not guaranteed… Read about Housekeeping to understand why. Valet are amazing. The valet is great with maneuvering the car into the tight spots & saving you a spot. The front desk staff are friendly. Lobby is clean. Rooms are average sized. There are a sufficient amount of outlets everywhere. The hotel is facing the beach, every room has an ocean view with a balcony.
I can’t really comment on the breakfast as I don’t eat breakfast, just brunch but my family never complained and they complain about everything so… It must be good or at the very least, decent.
Bad: Parking. There is a garage, but parking is limited (& tight) if you have a huge van or a car with the luggage rack attached. Housekeeping is either understaffed or they work slowly. It’s past 4p and our three rooms on this floor have not been serviced. I had to approach them to special request my room be serviced next. I am told, they clean the checkouts first, which is understood. So at 4p, there were still cleaning the checked out rooms. However, each room should take no more than 1.5 hrs to clean and each floor should have 2 people (minimum) assigned to cleaning rooms, 1 person to a room. I’m a business traveler and without fail, by 9:30a someone is knocking on my door to service it. Here, it’s not the case at all! Whoever is staffing housekeeping by or managing the department, they need to get on the ball with speeding up the process or staffing additional people for the days with peak check-​out. Last night, I requested extra towels, soap and washcloths. We never received it.
Would I stay here again? Possibly. Would I recommend it. Yes, if you are coming with a family. But IMO, this hotel isn’t sexy enough or have the swag to satisfy the uptown couple or posh single girl traveling.

We arrived at midnight there was a car unloading food we had to wait 30 minutes to get to the front desk. No one there to check us in. After 30 minutes someone finally comes out of the back. Very unfriendly and not helpful!!! It is 2 in the morning I am all bit up with bug bites from the bed. The room smells like smoke. Not a fan of this place!!!

All rooms faces the ocean with a small balcony. I notice some of the lower floors has larger balcony. We checked in via the phone and request room to be ready by 3pm and it was 30 min late. One of the member said he called but no response. He must have called a different person because the second member called and reached me. Consider trying more than once just in case in the future. They were also very accommodating by allowing us to check out late. Room is clean but the cleaner forgot to give towels. We called the front desk and got the towels.
Service is outstanding with very friendly staff.
The stay includes breakfast buffet and wifi. Large room to accommodate large crowd. One day it was over crowded so I asked the team to open the small room and they did. Lots of staff to keep an eye to make sure food are always adequate. Great job!
Hotel is situated right across the beach so you can walk to the beach anytime you want. Family and kids enjoyed the stay. I would stay again.

Keep looking else where…

My family loves it here. The free breakfast is always perfect, the two pools are great for the kids (one inside, one outside). The staff has always been courteous and helpful, every room has a great view of the beach and it’s on a quiet section of Atlantic Ave but just a short walk to the arcades, ferris wheel, clubs and noise of the busy section.

Update after staying here a weekend next to a family that was traveling with another family that had at least ten kids. All I would add is that the door slamming is a problem. This hotel needs to invest in some slow close door because BLAM BLAM BLAM BLAM is unacceptable when you’re trying to get a half hour nap in the evening or perhaps looking to sleep beyond 8am on a Sunday morning.
Otherwise, the room was very comfortable.
I don’t know that I would stay here again. Next time, back to the Courtyard North I think.

Fantastic hotel. Booked through
and we were not disappointed. Amazing view and great hotel staff. Definitely coming back and staying here.

My wife and I stay at 5 or so different hotels a year all over the place and I must give this place praise.
We researched a lot of places before settling on springhill for our 3night getaway. We were drawn here primarily by the mod look of the rooms we seen online. We were not disappointed. Very clean and loved the setup of the room all of which have oceanfront balcony.
I have stayed at many hotels usually 3 – 4 star, and have never, EVER experienced as friendly and helpful of a staff as I did here. I wasn’t even expecting it, it was just above the normal. I believe there’s over 900 rooms at this place, yet the service feels very personal. Even the janitors are friendly and helpful!
I don’t know who could complain about a full FREE breakfast buffet when very few places have that. No all of the food doesn’t taste like IHOP but it is good with a big selection.
Outdoor pool area is large and very nice, and with the bar/​grill you can lay back in your lounge chair, order some cheese sticks and a banana smoothie without moving a muscle. If this place had a lazy river it would be king of the beach! I would certainly stay here again

Here’s 5 stars for very clean rooms, nice breakfast and very friendly staff. Also has an outdoor pool bar with good food and terrific drinks. Great choice for Marriott members coming into town for a great time.

We decided to stay at Springhill Suites out of the choices given to us by a timeshare offer, in the hopes of having a nice vacation. While an OK place to stay, it wasn’t quite to the level we were expecting. After agreeing to participate (and even pay an upgrade) we had hoped for something more resort-​like, but instead stayed at a decent hotel.
The main thing is the age and wear on the rooms. Stuck doors, worn remotes, trim hanging off. It wasn’t dilapidated, but it certainly wasn’t worthy of the supposed costs we might have paid. Overall it felt like they were upkeeping the service but not the facility, which can affect your impressions of everything.
Now, don’t get me wrong, we had a pleasant time overall. The free continental breakfast is amazing, with a full buffet of hot and cold options. The location is prime as well, right off the beautiful boardwalk near the south end and within a few blocks walking distance of the kiddie park. The staff were very helpful as well, including an incident with some rude, loud, foul-​mouthed visitors in the adjacent room. (They also have a nice indoor pool and hot tub, exercise area, and office space, but we never used any of them.)
Yet, the cramped and limited parking, the aged interior, and the semi-​cleanliness of the room were more like a cross-​country trip than a beach side vacation. So, if you have a deal to stay here or are just looking for someplace A-​OK, then Springhill Suites is perfectly fine. If you’re looking for a 4-​star resort-​like experience, I’d look elsewhere.

I’ve lived in Va Beach for a few years and have been to many of the local hotels along the beach. This hotel is extremely clean, very professional, nice professional staff and outstanding rooms. We had a room on the 6^th floor with an oceanfront balcony. Nice sitting area with a desk as you enter the room. Sink, fridge and microwave is a bonus for those leftover meals you will most likely have if you stay in stay in the area multiple nights. Bed was clean although my wife felt the bed was uncomfortable. Laundry facility on our floor although the staff ran out of detergent. Not a big deal.
I would most definitely recommend this hotel. Plenty of parking, right on the beach and boardwalk, the Neptune festival was right out front as evidenced by the sand sculptures right out my room window. If you are looking for a clean place to stay with staff that are attentive then check in here.