Tidewater Auto Electric and Sound

They came highly recommended. Told us be 90 minutes and $ 150. Left after 7 hours and over 500 dollars later. Not fixed. Brought it back. Two days later still not fixed. I told them I was coming in an hour to pick up vehicle. Got here and it wasn’t ready.

Cracked my bumper while fixing my lights. They refuse to call me back to fix the issue.

After reading some horror stories from the reviews on different websites, I felt compelled to set the record straight. I recently took my car up to their shop for a battery drain diagnosis. I had checked the battery, starter, and alternator, so I knew the issue was a drain but had little luck finding it. I mentioned to them that my radio was acting funny so naturally that was the first place to look. After a couple hours I received a call explaining that there was a drain and that they would need to spend 3 labor hours finding the drain and the repair should be around $ 450 – 600 (~300 for just the labor). After an hour they called me back and explained that it was in fact my radio and that they only needed 1 labor hour. The honesty alone will keep me recommending their company. They could have easily said it took 3 hours since I had agreed and authorized that that would be fine to repair my vehicle. Not only was I elated to hear that news, but they also explained that Instead of spending $ 450 on a new radio for my «A to B» car, that I could do without the radio and repair the car for $ 187 (labor and repair included). They were also kind and funny enough to leave an ad for a $ 20 blue tooth radio on my dash. Great customer service and great work. Highly recommend them for any auto electric needs.

5 stars because this company didn’t do anything grossly erroneous and they were very professional.
I had to visit them twice both times with the recommendation of my mechanic.
The first time I was a little nervous because I never did business but I was very happy. I spoke to a female and she was knowledgeable and funny.
The electrician who updated me both visits gave me the information I needed with none of the fluff.
The second time I went, there was nothing truly wrong with the vehicle and I wasn’t charged. A company that is professional, funny and honest, can’t ask for anything else.

I never take the time out to do these reviews, but the type of service I received from this place compelled me to do so. Brought my vehicle in to have the a/​c filled up and have them check for leaks. I went with the $ 130 refill that included dye and if they didn’t find the leak, than I would not be charged to refill. After about a week the a/​c went warm again, and I brought it in for them to take care of the leak. They told me it was the schrader valve and it would be about $ 100 for labor to take care of it. I asked him and he assured me that price did not include the cost to vacuum out the system and refill. It ends up being $ 120

So happy I chose this place over the mechanics friends & family recommend (that always jip/​let me down) my vehicle was in/​out in a few hours for some minor electrical problems, they did several diagnosis tests, found the problem & fixed it in just a few hours, they even tightened up my steering wheel & fixed an air pressure issue that had my check system light on, Very Very Happy with the service I received! And Tyler was exceptionally professional and charming ! definitely recommending this place to my friends :)