Stay away. Made a reservation for a specific type of unit(climate controlled). Received a confirmation call from the business. After driving 13 hrs, were told by the woman at the desk that they did not have our reservation and, in fact, they did not have climate controlled units. I played the voicemail I had received and she told us it was the ‘manager’, but still could not find our reservation info. She was happy to refer us to a different Uncle Bob’s location for TWICE the charge. She was kind enough to print off some info for us — which had our reservation number printed in big, bold letters at the top. Felt like we were being scammed. Thank goodness we didn’t show up with our stuff right at closing time! We were able to find another storage facility.