Nice Nails and Spa

In town for the week to work and I wanted a manicure. This place was clean, but service was rushed. Do not go if you want a relaxing and enjoyable experience.

Prices are good, place seems clean enough. But this was by far the worst gel manicure I have ever gotten. After repeatedly asking her to actually pain the edges, I then had to keep asking her to clean up the edges after getting the polish in my cuticles. The polish itself came out very uneven. My nails were soaked in cold water and my cuticles came out rough because they were not softened before clipping and and I walked away with several file cuts and cuticle clipper cuts. I was so upset with this service, I actually asked her to remove it and start over. She was nice about it, but even after the redo, it was still not good. I did pay and tip for it, but I am kind of bitter about wasting my money.

After reading the reviews I expected a lot worse than the experience I had. However I was in the area and figured I might as well.
The good: The prices were good and the shop was clean. They offered me cold water which was also great. They had A TON of gel choices and were willing to change my choice up which was cool.
The bad: the guy I had definitely did not take the time he could have on my pedicure. I got gel polish and he only did one coat of color when he should have done 2 before the glitter. Also, I told him that I was ticklish and he tortured me and was making comments to his co-​worker. Whatever.
The ugly: so as he was not focusing on completing my polish job he decided to start cleaning out the spa. That was okay until he was touching a gross sponge, didn’t wash his hands after, and then touched my feet. That grossed me out beyond belief.
So in the end watch the young guy if you get him.

I’m so disappointed with the service I got today. My first visit n my last. Randy’s customers service skills has a lot to be desired. Not impressed with my pedicure. As I sat there a customer came in she asked how long the wait was gonna be one employee stated 10minutes while the other was saying 30 mins. Then a customer that had been there earlier was returning because the service she paid for was not received and to boot randy told her she was going to have to wait 1 ½. So she said she could come in the morning randy just brushed her off. He was rude then he n others started talking in their language u could tell they were all talking about her n her situation another thing I noticed was They seem to charge me n the lady sitting next to me a dollar difference n she had more work done different prices for same service. This store is by target, Ross shopping center.

Worst nail place ever! Came a couple of weeks ago for a gel manicure and wasn’t impressed with the application of the nail polish at all. Gave them a second try today for another gel manicure and the guy doing my nails was rushed and did the worse job ever! Will never come back!

Worst place in Visalia! The man that did them cut me repeatedly and acted like it was no big deal! He just put the gel over the cut! I live down the street and will never come here again.

I’ve been going to this place for a few months now and they recently remodeled the place and have more pedicure and manicure stations than they did before. Service has always been mediocre, but I kept going because the location is convenient for me. My most recent visit was horrible. This man who I’ve never seen at the salon before did my nails (he had really light brown almost honey colored eyes). He seemed super annoyed when I asked if he could add stripes to my nails. Then he tried to convince me that I shouldn’t get the stripes (though I could hardly understand him). He had this awful looking rash on his hand with visibly open blisters on it and I kept trying not to touch it, but since it was near his thumb it was really hard not to. So gross. He also coughed in my face twice-​he apologized after the first time and I thought maybe it was an accident. Then he did it again! My nails looked so horrible, but I was desperate to get out of there and sanitize my hands that I didn’t even make a big fuss about how terrible my nails looked. I didn’t tip him and I’ll be looking for a new place to get my manis and pedis. So disgusted.

DO NOT GO HERE!!! This was the worst experience I have ever ever ever had. I am FURIOUS about 1) the worst service 2) a terrible job on manicures. I will never go back to this place and I hope they get shit down for terrible service. The guy who did my nails did the sloppiest job I’ve ever seen. I seriously took back my tip. DO NOT COME HERE… They are rude and it looks like a child painted my nails. I took my sister here for her first manicure and it was not a good experience. SAVE YOUR MONEY AND GO ELSE WHERE.

I have been going here for 8 years and have had nothing but positive experiences. I have recommended many people here and they have always been satisfied. They are very friendly and ask for my mom when she does not accompany me. I have been to several nail shops in Visalia and this is by far, the best one.

This is the worst nail place in alllll Visalia! I went there to get a wax before my wedding and was very badly burned!!! I wouldn’t recommend going there to anybody!

I would not recommend this location to anybody. I live 2 minutes away and will never go back. The last time I tried them I had an extremely rude male do my nails. He did not look at me or say a word until I asked him to remove the excess polish he was going to leave all over my fingers. And then I got a evil look and a jerk of my hands and one finger fixed. There were children of the employees running around fighting. I wanted to leave in the middle of my manicure but since the man doing my nails was on the phone 75% of the time it was hard to get his attention.

Do you like dirty nail salons? Do you prefer your nails to look like they have been painted by a 5-​yr old? Does horrible customer service delight you? If you answered YES to any of these questions then Nice Nails is for you! In all seriousness this was positively THE WORST nail salon I have ever been to. Here’s what to expect when you get there; grimy nail stations complete with last customer’s nail clippings, dirty hand towels in which they wipe your skin/​nail crud on, reusing of unclean equipment between customers, ragged bloody cuticles, poorly filed nails completed with sloppy polish job. To top everything off, the nail tech will yell at you and give you a look of disgust when you ask in the most polite manner to even out your crooked nails. Oh, I almost forgot to mention that the nail tech gave me a manicure right after giving someone a pedicure, needless to say she did not wash her hands between their feet and my hands. Bottom line: you would be better off letting a kindergartner do your nails. Save your hard earned money and go elsewhere.