Bounce Time Jumps

We have rented multiple times from Bounce Time. Every time has been amazing! Ron is always professional and courteous and always has good ideas to meet our party needs. The prices are fair and worth every penny! We will continue to rent from Bounce Time and recommend them to all of our friends! Thank you Bounce Time for providing high quality rentals and outstanding service!

Everything worked out better than I anticipated. The funhouse combo bouncer (slide and bouncer) was perfect for what we needed for our son’s 5^th birthday party. The delivery, set up, and take down were timely and very professional. We did an overnight rental so our kids could play hard to ensure good naps before the 3:00pm party. That was worth the rental price alone. After a full morning of jumping and playing naps were solid and my 5 year old and 3 year old were well rested before the guests arrived. As expected the bouncer made the party, the kids LOVED it. After the party wrapped, my teenage nieces and nephews played in it with their friends until nearly midnight. The next morning my kids were pleasantly surprised to wake up and see the bouncer still there. They played for a couple of more hours until NAP TIME! I will definitely rent from Ron and Bounce Time Jumps again and I will always go with an overnight rental. Well done. Thank you!

I called them a day, YES 1 DAY! before my son’s birthday party and they came through! They were AWESOME! My son was so happy and the smile on his face was priceless! The staff member, Tony was GREAT! I not only recommend these guys but I will use them for my son’s future birthday parties! Thanks guys!

My son wanted a «Batman» jumper and I was doing a frantic last minute search when I came across Bounce Time Jumps and saw the perfect picture of a Batman jumper.
I called them 3 days before our party and I was thrilled at the customer service and their ability to be so accommodating! That just doesn’t happen enough anymore and I like to reward businesses that provide excellent customer care with reviews and referrals.
They showed up on time and were just so pleasant to deal with and AFFORDABLE!
I highly recommend Bounce Time!
Thank you so much for making my son’s birthday amazing.

I truly wish my experience had been as positive as the other reviewers’… in the end, it was mixed.
I reserved a huge jumper/​water slide combo for my daughter’s birthday party at our home about a month prior to the event. Ron was very helpful, I put down the deposit, all good. Event was scheduled for 11 – 3.
Day before delivery, I emailed and Ron called me back to confirm that everything was all set. He said that the jumper would be picked up from the bordering town that morning, so delivery should actually be between 9 – 10. Great!
The morning of, nobody shows up. 10:15 I call him, he tracks down the driver and says he should be headed over very shortly. My next call was around 10:35, when he tells me the driver should be there no later than 11. Okay, still not red alert, I can deal with that…
11:10 comes and goes and still nothing. We have a few guests showing up though I expected most to be arriving around 11:30 (little kids’ party = most are fashionably late). Ron tells me that the driver is «one block away» and apologizes for the inconvenience. Offers to let us keep it overnight if we want it (we really don’t, but it was a nice gesture).
11:30, the driver finally arrives. By this point we do have guests waiting around but thankfully only 4 – 5 families instead of the 25 that will eventually get there. The driver is working insanely hard to get it set up quickly, and my husband is right there with him to try and salvage the situation. It was up and running by 11:50 and the kids were all over it immediately. We really appreciated the driver’s efforts, but I let him know that I felt we needed to speak with Ron before paying the rest of the rental fee as ultimately, it was not there on time and offering to let us keep it longer didn’t really help us since we weren’t all that interested in extending the party past its original time.
I didn’t speak with Ron myself after the party — my husband did — but it did not seem to be an overly friendly conversation, and at one point he apparently told my husband that any money we refused to pay would be coming out of the driver’s pay and not his. In the end, we paid in full (for the full 4-​hour time even though everyone left by 3 as scheduled so we were shorted by about an hour from the delay), but let him know that we could not give him a glowing review given that we felt like we were somewhat dissatisfied for good reason and he was not so interested in making us happy.
For what it’s worth, the jumper was great. The kids had a blast once it was all set up and the rest of the party went very smoothly. I just have a hard time with a business that takes such an outright hostile tone when they are the ones who could not keep the terms of the contract. We are not unreasonable people, and understand that things happen — whether it was the truck breaking down, the driver being new, or the three flights of stairs at the pickup location (yes we really did get each of those excuses) — but ultimately a business’ handling of a difficult situation is what sets the great apart from the rest, and we were left with a rather bad taste in our mouths from Bounce Time. There are so many jumper rental companies in San Diego now that we would just try elsewhere if we ever needed to rent one again.

Bounce Time Jumps is awesome. I wouldn’t use anyone else. Their customer service is top rate and the quality of the product is the best I have seen. You really get your money’s worth with them!

I wish my experience with this company would have been like the other reviewers, unfortunately it was not. I ordered the toddler jumper for my daughters birthday. The jumper arrived over an hour late and the guy who finally did come out didn’t even apologize for the inconvience. Not to mention as soon as the guy (who put the jumper together) left the Velcro in the middle started to pull apart and one of the kids almost fell through it. The jumper was pretty useless after that because we didn’t feel like it was safe for the kids to keep jumping on. If I ever need another jumper I will take my business elsewhere in the future.

Bounce times is great I wouldn’t use anyone but Ron for any of my
Parties!

I cannot recommend Bounce Time highly enough! Ron went above and beyond the call of duty to make my son’s birthday a success. Due to my mistake, I thought I had ordered a bouncy but I had not. I called Ron at 8 am on New Year’s Eve, and by 11:30 I had a bouncy in my backyard and some very happy children (and a very relieved mom). Thank you Ron! You can see their delivery area on their website. I’m in Carmel Valley and the delivery charge was minimal.

I plan the carnival at my daughter’s school and this was the first time we had bouncers. I’m so thankful I found Ron and Bounce Time Jumps! He was professional, very accommodating and affordable, and made our fundraiser a huge success! He was there early, informed the volunteers on how to safely «run» the bouncers, and was efficient in cleaning up afterward. We could not be happier with BTJ and will defnitely be back for next year’s carnival! Thank you, Ron!

Using Bounce Time Jumps was the best choice we made for our sons 1^st birthday party. From the start, Ron was easy to work with. He was early and set everything up quickly. I highly recommend Bounce Time Jumps to everyone!