Friar Tux Shop

Came here for prom tux rental. The customer service was excellent. Took about 20 minutes to get sizing and order. Pick up was smooth but busy. They forgot to give us the bow tie and vest but we went back for it. Pocket square was missing but they ordered one for next day pickup. Color selection isn’t the greatest but the service you get is excellent! Pricing was good too!

I was at another tux rental place (not mentioning names, but it was a «wearhouse»…) and fortunately paused the rental process to call around. The woman that answered the phone informed me that her prices on comparable tuxes was about ¹⁄₃ the price so I stopped and went over to Friar Tux. Not only were their prices about ½ that of what I was looking at with the other store, but their service was fast and they offered me an additional $ 40 off because we were renting for my son’s prom. We were in and out in about 15 minutes and when we came back to pick up the tux, we were in and out in about 10. There was an issue with the shirt and jacket being just a little too short and we came back in (on a Saturday morning, just before the prom) and they tailored it on site. Anthony was great and even comp’d us a pocket square for our trouble. Great tux, can’t ask for better service, reasonable price ($ 150 vs. the «other» place charging $ 290) and talented staff.

UNBELIEVABLE… I have a HUGE problem with this place
Its that i had not come here sooner! Because if i had, i would of known how good they are a giving service thats bad!
And when i say bad, i mean Michael Jackson bad! You know how he looked really really bad at the end of his life?
By now you’re asking yourself if i liked the service or not? Well lets put it this way, everyone working there should pack up their things and quit!
Because, they should be working, in the finest stores, in the world!
Just not any world that i live it …
In conclusion, good service.

Manager was HORRIBLE! We just left and turned down ordering 5 tuxes due to her complete lack of customer service. An employee who was actually friendly and pleasant, but seemed new, tried to answer our simple questions but kept going to the back to ask his manager. Meanwhile I’m thinking, «Why is this lady letting this person not answer our questions correctly when all she had to do was walk 5 feet to help us??» Men’s Warehouse it is.

Came wo appointment for a fitting. Crowded, asked to come back. Came back, selection of tux and fitting was a no brainer.
Picked up tux and everything was there and was fitted correctly. Wearing was simple. Return was simple. What more do you need?

Hi all this tux shop is absolutely horrible, we went here for my brothers wedding, we were told we had to make an appointment to get fitted and it was a slow day that day, we told them we have big boys coming and to have big sizes available to try on, we came one week later on a Saturday problem #1 the reps working that day were dressed very unprofessionally young guy had a untucked in shirt with a backwards cap on and the girl looked like she just woke up and showed up in her pajamas they did not have any big sizes available and 1 of us was told a manager would contact him so that was a wasted trip for that individual and their «bathrooms «were out of service 1 week passed by and no call from the «manager» then the bride called and asked whats the delay? So 1 week and a day later the manager calls the individual shows up and again the bigger clothes not available! BOTTOM LINE this store is the worst place ever dont waste your money or time go to the mens wearhouse instead.

I had a great experience at Friar Tux. I am 6 foot 7 inches tall with size 15 feet, I was worried that I was going to have trouble finding a place that carries big and tall sizes. They had everything on hand for me to try on, and told me to pick up my tux 48 hours before my event. A very streamlined process, and all the employees were knowledgable, and friendly. I will be a repeat customer without a doubt.

Ordered my tux for Prom. No hassel, quick pick up and return. No problems. Would use again.

Had to drive there 3 times because the inexperienced people there cannot fit a suit. When I finally recieved my garments for the wedding the day before the shoes were missing and the shirt was still so baggy because of the poor fit even people at the wedding noticed the poor fit of the suits. When I tried to talk to a manager a half hour before they closed the day before the wedding no one could help me. I had to call a manager at the Chula Vista branch to get any action taken. I told them I wanted a full refund. Furthermore they couldn’t do anything. They had 2 weeks to et it together and ran out of time. I strongly re come d against going here. I am upset that my friends gave these guys so much money to rent from them. Worst part is. The manager of the store is the one that forgot my shoes! Even after she said she’d fix anything that was a problem! I told em I wanted to see the tux figment before I payed and they refused. Now I know why.

Excellent customer service! No need to look elsewhere in North County San Diego. The manager, Marisa is super helpful and seriously on top of things. We ordered a tux and had it with our specific measurements ordered and picked up same day. Bravo!

Nothing but good things to say about Friar Tux in Vista, CA!
My now Husband, his Father, and all our Groomsmen rented their entire outfit (shoes too) for our August wedding.
The online portal is great and super easy to use. Everyone (minus the Groom) was from out of state and on the day of pick-​up (at the Laguna Niguel location which opened 30 minutes early to accommodate our schedule) every suit was a perfect match!
Would recommend to anyone who is looking for good customer service, reasonable prices, and a seamless process.

Rented a tux here for the Hubby for a wedding and they have really affordable prices than the Men’s Warehouse. The process was easy. The wedding parties information was already in there system so he only needed to get sized. It was really fast and simple. You get sized, pick up 1 – 2 days before event, and drop off the next day.

ABSOLUTELY HATED IT!!! my nephew had prom so I took him to this tux place. Took us about an hour before they finally helped us. Not to mention when he finally picked up his tux, wrong tie, wrong shirt, and no socks!!! I had to drive all the way back and pick them up and of course my nephew was behind schedule because of that!!! The employees there did not even apologize nor seem remorseful, instead, she was very rude about it. I would never recommend this place to anyone.

I read these reviews and called the store manager, Crystal, and expressed my concerns about the reviews on Unilocal.She was very pleasant and apologetic and explained to me that the year that was so backed up, was because 4 of the largest schools in N. County had proms on the same night. When we went to the store, she was there and super nice and quick-​hint go on a Sunday afternoon, place was dead. My son is there now for his final fitting and says that it is packed. I asked him to be patient and kind as those ladies are dealing with a lot of boys and moms. I’m at work so I hope all does well. I’ll let you know.

The women who work at this location are RUDE. The store is under staffed. We waited over an hour and a half to get a final fitting for the groom and groomsmen. The tuxes that were sent weren’t even CLOSE to being what they were measured for. The night we were there the line was out the door. The two women working there were more concerned with flirting with some groomsmen than getting the job done. Give me a break ladies! One of their customers said «Just give me my suit. I don’t want a final fitting I’ve been waiting 2 hours and you keep skipping over me.» I was near the back room and I could hear them talking shit about him and some of the other customers ad they grabbed his order.
I am getting married next year and I had planned on going to Friar tux. After this I will be going to Men’s Warehouse instead.

Our wedding was a few weeks ago and we went through Friar Tux for all groosmen. Most were out of town, but the organization and follow-​up from the employees made everything so easy! Every single person that we dealt with here was aces and made us feel so comfortable and important. There was never a single issue, except getting our guys to get their butts in for a fitting…
I wanted to give a special thanks to Katie. Her positive attitude and professionalism did not go unnoticed. She went above and beyond for us, and I am so thankful! But every person we had contact with great; a very smiley and knowledgable staff.
Thank you!

I went in with my fiancé to decide on tuxes for our wedding. We had 5 groomsmen that went in to get fitted as well as 4 additional people: ushers and fathers. Every single time that we went in to get people measured they told us the information they had for the colors etc, and they were ALWAYS WRONG!!! I had to have them change the colors or change the style of vest etc at least 4 times and on the day the people started picking up the tuxes it was still wrong!!!
Also, most of the guys who had gotten their measurements done by FRIAR tux shop went in to pick up their tuxes only to find that the pants were to small or the shirt to large! They had not magically grown 2 inches overnight!
They might have been nice which was their only saving grace, but the fact that they did everything wrong made me extremely mad, and I will never go back again.

We went here to rent 3 tuxes for a wedding. Not just any 3 tuxes, but 3 tuxes for my fiancé, a 15 year old and a 9 year old boy. There is a special place in karmic heaven for the ladies that work here. They were able to actually find, size, and make relatively happy our two teenage groomsmen. They have every coordinating tie/​vest color under the sun. They kept the boys on track and thankfully my wedding will be free of skull/​crossbone cuff links, ruffled shirts, and odd top hats. Not that there is anything wrong with those… just not my vision. Plus, we received $ 40 off of each tux rental by pre-​registering with them.

We have been going here for about 4 or 5 years for tux rentals for the Mr.‘s Christmas party’s
Every year everyone is patient, helpful and friendly as his party’s usually have a theme from James Bond to Old Hollywood. They direct us to the right look for the theme. I have to say they are really friendly! Even when I returned the tux the lady who had made sure that everything fit him cared enough to ask how the party was– Kudos to them! Nice people! I kind of think the other reviewer may have been on high alert since it was such an important event for her. My experiences over the years have been great and I recommend other Unilocalers to use them and when you are there ask what discounts are available. The Mr’s company discount was less than the discount that they had available and she gave us the higher discount.

Friar Tux got the job done, but it was a pain dealing with them from beginning to end. I got married in June and was on the search for tuxes for the men. I went to Men’s Warehouse and wasn’t crazy with their vest patterns, colors, and overall selection, so I decided to move over to Friar Tux.
I was in Escondido running errands, so I popped in their store. Stacy helped me out and was extremely friendly. She even helped me swap out shirts, vests, and ties on the mannequins, which was extremely helpful for me to see the whole ensemble. I ended up setting up the guys attire in Escondido. However, living in Carlsbad, the Vista store was closer to me. Upon going to the Vista store to iron out some additional details, I learned that they can’t make the changes in their system. Only the original store I signed up in could. So I could tell them the changes and they would have to call Escondido. I wasn’t crazy about this because of the possibility of error. A few days later, I checked their online system that lists everyone in the wedding party and their shirt/​vest/​tie/​coat selections. I noticed an error. Grrr! If I wasn’t savvy enough to notice the wrong numbered tie, then someone would have had the wrong tie. This happened at least once more when I went in to add my Grandfather and Godfather to the list of rented tuxes. I picked one vest and they had entered a completely different style. Once again, I found this error. Sounds minor but the vest they were giving me was a completely different shade. At this point, everything is ready to go and all the correct rentals are in their system.
My Dad goes to pick up his tux and calls to ask me about the tie he is supposed to have. Somehow he knew I wouldn’t have picked the solid black. That’s right, I did not. Even though the system said paisley black, they delivered a solid black. Again, not a big deal but it’s principle here. I’m glad he didn’t get an orange tux delivered, right?
This error caused us to want to call the groomsmen and make sure their tuxes were correct, which fortunately they were.
The guys looked great in their tuxes on the wedding day, and I was a content bride. Unfortunately, my Husband left his prescription glasses in the coat pocket of his jacket. No one can find his glasses. We’ve talked to people at the San Gabriel store where we dropped off the tuxes, the main warehouse where all the tuxes are «broken down,» pockets checked, and tuxes cleaned, and our home stores (Escondido and Vista) and no one can find them. This was the icing on top.
I was really very disappointed with the level of service from Friar Tux. No one could get our order accurate and the Vista store is way understaffed and always seemed busy when we were in there. The two good things I can say about Friar Tux is they allowed us to pick up a day earlier since we were all going to be out of town two days before the wedding, and when I requested to change my Husband’s tie, it came in the very next day. Overall, it was not worth the additional selections.