H&R Block

This review this is not about this specific office, but a general about trying to get a job with H & R Block. I applied for a position actually for this office, in September 2015 online, stating all my prior 4 year experience in preparing taxes with another tax prepare company. I was forced to take 2 times a special exam, which I have no problem to take, but each time without giving me a score I was told that I failed and they would made a suggestion to go to a H & R tax school. The bottom line is — as of today my status still «under review». I tried to meet with district manager 2 times, I got her name, location of the office, left 2 messages — one in person in the office, another one on the answering machine with no response at all. The funny part is — I’m back to work with my old company — Jackson Hewitt Tax Services — yesterday was my first day and my first customer was a very irritated young lady, she just came from the H & R Block office and she stated verbatim — this guy does not know what he is doing.

We met with Julie today-​the «tax whisperer» and it was quick, and painless. Plus, she has a great sense of humor!

If you are looking for an accountant to prepare your taxes or help with an audit, no need to look any further… try out Julie Sleeper, she was super awesome! She helped me squeeze every last penny out of my return this year. I could tell she was really getting the most out of my return. More importantly, she went out of her way to make sure I was happy with my return. She is professional, friendly, takes pride in her work and really cares about the client. I had a tough situation with the sale of my home in 2013 and was going to owe the IRS thousands of dollars in capital gains. Julie found a loop hole for me, and I didn’t have to pay a dime in capital gains. I was elated! I also, claim 10 allowances and appeared to under pay in taxes. But low and behold, Julie got me a refund! She spent a lot of time doing research to help me out of my crumby situation and also educated me on tax laws. I highly recommended her and am looking forward to doing taxes with her next year.

I actually went in and asked for Eliane because she has good reviews on here– she was awesome. Cared about us and helping us complete our taxes, she explained everything to where it was easy to understand– didn’t rush. Great experience :)

I was a «walk in» right when they opened one Saturday. It just so happened Eliane, my go to tax-​ninja, was there. Once again she got me all squared away with the Federal Government and State of CA — that was breezy and fun.
Yes, that is correct I said fun.
I look forward to our meeting next year… at this point my appointment is more an opportunity to get «the updates over the prior year» than taxes. It’s amazing how going the extra mile to «connect» with a customer can make all the difference in the world.
A lost art/​skill but some people out there still have it!
I give H&R Block and this representative 9 «killer tax refunds» out of 10.

Ok let’s face it, nobody likes doing their taxes but Elaine made the experience not so bad. Last year we went to the office on El Camino Real and weren’t very happy with who we met with so I checked Unilocal and found a good review of Elaine. Turns out the review on Unilocal was right, she was very nice and helpful, thanks for the good service Elaine! The only reason I gave this review 4 stars instead of 5 is not Elaine but H&R Block’s prices, a little much for a pretty simple returning customer’s taxes.