O’reilly Auto Parts

I just called to ask for the price of a battery for my car which I already called Autozone for the price (no need to buy warranty just a battery). The price was same with free installation, but with O’Reilly Auto you have to buy a warranty for 3 years which cost more than $ 18. I asked the guy that I don’t need the warranty, but he told me that it’s a package. You gotta be kidding me! Why do I need for a warranty for the first 3 years. If i am buying a new one. Is this how u do business? I have no choice? I wouldn’t go to O’ Really again, even though I am living very close to the store cuz I have lost the trust. Bye!

Really disappointed in this store. A few nice younger guys work here (hence two stars) that are helpful but other than that the staff is rude and short. Im in the military so I asked if there’s discount and that really annoyed the older cashier who didn’t believe I was in the service!!! She inspected my military ID awhile and wanted the last four «numbers» (whatever that is!!!), all that for like 5% off!
There was little selection of oil filters in stock and the reference manual they had there to look up the filters was in pieces so that was useless.
Avoid this place!

If you are in Vista, this is your ONLY O’Reilley’s worth visiting. Above and beyond customer service from all of the friendly employees. I was on the way home from casino, super rushed to take my daughter to an event in S.D. when a fluid light came on. I stopped to buy fluid, with only minutes to spare to pick up my daughter. The employee asked to put the fluid in, completed it which was when I realized I locked my keys in the car at the most inopportune time. Not only did every employee attempt to help me open my truck — one of them called a relative who went to retrieve tools & then showed to attempt. ultimately one of the employees opened the back sliding window but not before another tried a ring of 50+ keys. They were relentless in helping me and SAVED the day. I cannot say enough about their chivalry. It went above and beyond any expectations on their own accord without promise of compensation (although I did pay the successful one $ 30 and brought back beer and homemade cookies later). And I made it to pick up my 9 yr old. and she made it to Disney on Ice. THANK YOU!