Plaza Tax Services

Sad to say that I will not be returning in 2016. I have learned my lesson with regard to not coming here again (and again) if I am not 100% satisfied with their service. And it could just be that me and the business just don’t jive (?) A bummer to say the least because I have come back annually out of a sense of loyalty.
The staff is so friendly and they try so hard to accommodate but when I’m left feeling awkward for a mistake that wasn’t my own, then I think I’ve had enough.

I have to say although there was a break in the communication, today My husband and I went in and were personally helped by Ernesto. He spent the extra time to help make sure all our taxes were the best they could be and he even discounted our fee. I really believe they try their best to offer superb service, and am glad they worked hard to get my business back. Been there 15 years now and counting.
I’m glad I gave them another chance and appreciate their sincere effort to keep my business and correct the situation.
Thank you Ernesto, you were a blessing for us today!
S & D

If the place is busy it must be doing something right. So I came in to file for my tax return, saw it was busy but hey during tax season everything is busy. So I was greeted by a gentlemen in the front desk and right away took me in handed him my w2’s and a number guessing when your number is called its your turn. Well during the wait they have comedy channels on you know keeping the positive vibes and smile going on btw the staff is nice they greet you with a smile. So I immediately asked to make an appointment and they said sure, so I made an appointment for the next day and had the pleasure of meeting Esmeralda Bolaños as my tax agent. She did an amazing job with my refund she is fast and has plenty knowledge about her work. She walks you through the whole process so you can see and understand your refund! Go see for yourself I highly recommend this tax service office and the employees here but be sure to ask for Esmeralda Bolaños she will take very good care of you! Thanks again!

A co-​worker and friend of mine referred this business to me. You can ask for a quote for $ 50.00 and if you know the estimate of what you’re getting you have a choice to continue filing or not. I filed yesterday and i don’t know if IRS received it now. Before i went to the office i request for my own pin so i can give it to the tax preparer. I personally told the preparer to put the pin i request at the IRS. I always encounter problem with my tax return and it took me how many months just to wait for my refund not unless i give my own personal pin for security reason i was a victim of identity theft. But much to my surprise she didn’t put my own personal requested pin. I’m just trying to avoid another worst experienced.
Recommend this company to my colleagues. Will probably come back next year.
Update:
Yes! At least I didn’t encounter problem. Two times it happen. So just scared to to experienced problem with IRS for the third time.
Thank You!
I give this business 5star.

I met Ernesto a few years ago, and have visited his office many times. He is an expert in what he does, i highly recommend because of his level of service and how knowledgeable his staff is.