I dropped my Targus backpack off before closing, to re-attach & reinforce one strap, on a Tuesday and was able to p/u on Friday. They did a great job & the price(in this case) was less than originally quoted ! Friendly and Efficient. :)
Donna D.
Rating des Ortes: 5 Vista, CA
She made my sexy high heeled boots look like new and it only took a few days and was a very reasonable price. Amazing!
Jody O.
Rating des Ortes: 5 Oceanside, CA
Great service & workmanship; high quality shoe repair w/quick turn around at a reasonable price. The soles & heels of my boots were restored like new… much cheaper than buying a new pair!
Dwayne I.
Rating des Ortes: 5 Vista, CA
GREATPLACE! I had a blow out on my favorite pair of Harley Davidson boots(Soles came unglued from one of the uppers) Went to this cobbler and asked if this could be fixed and was glad to hear«Of coarse» She asked if I had the other boot… she said if one is failing the other is not far behind and that she would take care of dissembling the other one and re glueing both boots. I dropped them of Wednesday before Thanksgiving and she said they would be ready Friday at Noon. When I picked them up Friday at Noon, I was amazed! Not only did they fix the problem, they Polished and moisturized them, lubricated the zippers, so they looked like they did 14 years ago when I bought them… I would highly recommend this shoe repair shop. Great to see Hand craftsmen and women still doing that kind of service. Oh, I never asked how much the repair was going to be when I dropped them off, so when I picked them up, I was pleasantly surprised how reasonable the repair cost was… I will go back for other services… Great job!
Jose Z.
Rating des Ortes: 5 Sacramento, CA
Dropped off my Red Wing work boots for new soles on Wednesday and picked them up on Saturday. Quick turn around and they even gave the leather a quick cleaning and oiling
Lindsay c.
Rating des Ortes: 5 San Diego, CA
Great work! I was hesitant to put more money into my frazzled boots but they came back looking BRANDNEW. Great quality and workmanship.
Nathan C.
Rating des Ortes: 5 San Clemente, CA
Turned in my 5 year old Danner rat boots for new soles and to fix the heels that had broken plastic. Will be coming back for my other set.
Brian N.
Rating des Ortes: 4 Oceanside, CA
Ruby has the best shop! She has been fixing my RedWing work books for years & every time she works on them, The quality is fantasti! I have also brought my wife’s shoes in to be worked on and she has always been happy with the result! Thank you Ruby! Brian
Tracy R.
Rating des Ortes: 5 Vista, CA
I did my write up under«check in» as I was waiting for my shoes to be finished. Fantastic customer service! There is no other place that my shoes will be doctored !! This is one gem of a business!
Leli M.
Rating des Ortes: 2 Vista, CA
I personally don’t see how so many people have had a good service experience here. Pretty disappointed, my shoes are fixed but the work looks sloppy. I would not go back to Rudy again.
Terrie R.
Rating des Ortes: 5 Oceanside, CA
I have been coming to Ruby Red Slipper Repair for many years, when her father was running it. Every time I took a pair of shoes to be repaired, they always came back looking better than I drop off. I will never ever go to any other shoe repair shop in San Diego. They have my business until they close the store for good one day. No time soon. Best craft work in town. Customer for life.
Amanda R.
Rating des Ortes: 3 Redondo Beach, CA
The service here could be better, dropping off my shoes was interesting-the woman was not friendly & it made me nervous about what work they might produce. Picked up my shoes, same women slightly better attitude. My shoe is fixed but the work doesn’t look promising. I’ll be looking for a new place to take my shoes to when they need repairs.
Sandra G.
Rating des Ortes: 5 Cambria, CA
Took 1 pair of boots and 1 pair of Italian heels to this place for my first visit. Both of these shoes were very expensive and worn down to the nails. But I was not ready to give them up. Both had missing pieces, discoloration and deep scratches. Picked up the shoes three days later and for $ 20 total, the shoes looked brand new. I mean brand, out of the box, like never been worn new! I honestly couldn’t believe it. The results exceeded my expectations Fast forward three weeks. The hubby pulls out his best Italian leather dress shoes for an important job interview. These guys don’t get much use but are very high quality. Turns out the soles are separated completely from the shoe. The heat and lack of use had actually destroyed them. So we drop them off at Ruby’s that evening and ask for fast service. We picked them up the next day at noon and they too looked brand new. Not a scratch, no tears and polished! Needless to say hubby got the job ;) Thanks Ruby Slipper!
Marshall K.
Rating des Ortes: 1 Oceanside, CA
I’ve dealt with this business twice. First I had a pair of orthotics re-covered and the material failed within two weeks. Returned them and of course there was a charge to add additional material to the previous inadequate material. While there I purchased a pair of Telic $ 40.00 flip-flop sandals from this merchant because they were touted to be fantastic. A few days later after they were expose to the sun,(imagine footwear in the sun) caused them to shrink up to the point I couldn’t even get them on. Took them back to Ruby Slipper and was advised that they just sell them and don’t warrant their products. They gave me the name of their distributor to contact which I did, leaving voicemails and didn’t a response. I guess the old adage is true, «Let the buyer beware.»
J. T.
Rating des Ortes: 2 Encinitas, CA
Thought I would try a local owner and they did ok but nothing impressive. I usually drop my shoes off at Nordstrom for repair and they always come back polished, shined, etc. In addition to the requested repair. But Nordys takes a while. Ruby seemed to do the minimum amount of work necessary. Repairs were done properly, just no love put on them.
Martha G.
Rating des Ortes: 4 Oceanside, CA
Great work, and very quick. Just a day or so for my two pairs of dress heels that needed a tune up. $ 17 or so for new heels on both pairs and some color touch up on the soles. I hear they will stop accepting credit cards soon, and sadly, that just means I wont be stopping in anymore :-/It just becomes a little bit of an extra hassle and honestly, the convenience factor is so valuable here, for someone who has limited«errand time».
Tabitha N.
Rating des Ortes: 5 Oceanside, CA
Had some cute shoes that I LOVED with my wedding dress. Problem was, they were super dirty, and I haven’t had success in trying to clean them(#pinterestfail). Called a gazillion places trying to find somewhere I could get them cleaned, and finally got referred to Ruby Slippers. Dropped them off, picked them up a week later and they looked like new for only $ 10! What a relief since I already dropped my wedding dress off with the seamstress to get shortened according to the height of those specific shoes that the company doesn’t even make anymore! I will definitely come again for all shoe needs. Excellent work and friendly customer service. :)
Dee M.
Rating des Ortes: 4 Vista, CA
I took my Louis Vuitton cross-body handbag here because I wanted to lengthen the strap. This was a difficult feat because my handbag had patinaed(?) to a beautiful carmel color, so the strap wasn’t quite as light as it was when I purchased it brand new. I didn’t want to spend the time shopping for a Louis Vuitton strap that already had the same patina color as my strap. I also new I wanted to jazz my handbag up a bit to make it stand out. Let me tell you, Ruby Slipper hooked my bag up, it looks fabulous! I’m almost hesitant to post the before and after photos because I want to keep Ruby’s creativity secret all too myself! I also recently took my 5.5 inch over the knee boots in order to cut down the heel. Those bad boys are fierce, but these are not«car to the bar» shoes. That said, walking in them can be a challenge. Once again, Ruby Slipper saved the day! All I have to say is take your shoes and handbags to Ruby Slipper. They’re not only reasonable, but they also exude excellent craftsmanship!
Julie G.
Rating des Ortes: 5 Vista, San Diego, CA
Awesome awesome awesome! Fixed a Michael Kors purse and was done earlier than expected. Can’t even tell the purse was repaired. Real nice people.
Jennifer D.
Rating des Ortes: 4 Carlsbad, CA
I took some leather boots in to be repaired. I have never had a pair of shoes«fixed», so I wasn’t sure what to expect. These boots are years old, and were given to me for free, so the $ 40 cost to have them repaired didn’t bother me. Not sure how that pricing compares to other shops out there. The entire sole had cracked in half on both sides. When I got them back, they were beautiful. Pro’s — Great craftsmanship Family owned Con’s — Not open on Sunday No phone call to confirm when they are done
