Scripps Coastal Medical Center Vista

It sucks having to come here cause it means you’re sick but when you have to be here its a nice place. I’ve been coming here for years and they have always been very friendly and professional. Thse building is kind of old but they keep it pretty clean. on I like the fact that they can do xrays, ultras sound and lab work on site so you can get results right away, where some places have you go to a diferent facility for testing. The doctors are friendly and knowledgeable but sometimes they seem to be in a hurry. Overall its a very good urgent care center.

I had an upsetting experience with Dr. Beliou. I have just relocated to the area and Scripps was recommended to me. I went on the advise of the woman in registration as to who to choose for a provider for my daughter and I. I am now out a $ 30 copay and was unable to have my medication renewed by her because she didn’t like it. Even though it’s worked for me for almost a year! Very upset. At odds now of where to go or who to go see.

The doctor wasn’t very helpful. She didn’t give me information about the medicine she was giving me or the side effects. I didn’t get any paper work about what the name of the medicine was so I could research on the side effects at home. She didn’t seem to have much information about migraines and I seemed to know more than she did. She didn’t ask me very many questions about my diet or lifestyle which is so important.

First time ever going to a Scripps facility. I havent been to an urgent in a very long time. I walked in at 3 pm and was seen within the hour. Their entire staff is friendly, efficient, and experienced. I went in for lower abdominal pain and was treated with kindness and respect. I would definitely come here again. Great staff and friendly care.

The wait time was a little long. Which is fine, I waited about an hour and 10 minutes to see a doctor on a Friday evening, but when I did get in a room, that went quickly and didn’t feel rushed. He actually listened to me and prescribed me exactly what I thought I was going to need for the issue I was having. I have been to other Urgent Cares that the wait isn’t as long, in other cities, but they didn’t have a Triage unit. That is the reason for longer wait times here sometimes. The receptionist was so friendly. I would definitely go here again especially since the next closest urgent care is just down the street, US Healthworks, where the staff is rude and they can tell you to come back the next day in the lobby without seeing a doctor because your symptoms aren’t serious enough for them or because you aren’t a cash patient. So Scripps gets 5 stars when compared to that horrid place.

They don’t really triage a severe burn waits the same as someone with the flu, it can take 2 – 3 hours to see a dr. The staff makes no effort to keep you comfortable while you wait. I had a severe oil burn with open wounds they wouldn’t even give me a place to elevate my foot so it continued to swell.
I never want to come here again, terrible care.

My lack of reviews as of late has had a lot to do with my health, the maintenance of my health has had much to do with institutions such as this one being a total bummer. So within recent years, the urgent care here opens in the late afternoon and closes in the (rather) early evening. God forbid you roll up at 9:02pm (oops) and they’ve just closed for the night at 9:00 –and the security guard is just elated to tell you to turn around and make your way to the emergency room or wait until tomorrow afternoon to return. (I wish I was exaggerating that one, but the security guard meeting me at the locked automatic doors truly did smirk and laugh when I encountered him. Okay, maybe he was trying to be friendly, but I was hurled over all the while limping like a pimp) Argh!
So here we find the next problem: the ERs are quite packed with persons of varying ailments. Where some of us require «urgent» care and others so desperately need attention for an «emergency». Add to that the tremendous wait-​time. Even if you’re placed in a room, away from the germ storm that is the lobby, you’ll see wait an hour or two to be seen. Then, the kicker, we now have to pay the hospital copayment with is significantly higher than the Urgent care copayment; I’m talking the difference between $ 30 and $ 200. Not trying to put a price on my health or that of anyone else, but given the choice, I’m sure we’d all go for the lesser before the greater.
As for staff, their check-​in desk employees have been and are always really pleasant. They’ve consistently been sensitive to the fact that you’re feeling like crap and recognize the need for haste.
Doctors and nurses in the urgent care have to meet with you in brief, so please don’t expect your primary’s level of dedication and interest in your well-​being. It’s in-​and-​out sort of care, as to be expected. Lab techs on the 3^rd floor though, they’re friendly and genuine! Need any kind of test up there? Blood, urine, you name it, the staff always seems pleased to handle your bodily fluids –and if they’re not, well they hide it well! Like the janitors at Disneyland ;)

By far the worst hospital I have ever been to. Triage nurse was so rude. Doctor simply wanted to pump me with medication before even examining me. I went in for sever hip pain. So bad, I couldn’t even stand. And they told me nothing was wrong with me (without any sort of test) but they were completely willing to pump me full of pain meds. Front desk was sloppy and unprofessional and I had to wait for an hour and a half to be seen. Horrible experience.

What can I say came here not because I wanted to but because I was sick as a dog over the weekend and the wife had me go to urgent care on Sunday since I couldn’t wait till Monday to hit up the Carlsbad location with my primary care I usually dread going anywhere urgent care because there’s usually all these sick people with unhappy employees in a run down clinic but I was pleasantly surprised the employees were actually happy to be there to help us sick people.
I really enjoyed everything about this place I was in and out in less than an hour including my doctor forgot his name maybe Dr Miguel a short Filipino man excellent doctor. I was diagnosed with Strep throat they called my meds to the local CVS and now I am actually feeling better to write this review, so if you’re sick and your doctor’s office is closed… come on down they’ll treat you right!

I agreed with your answer that Urgent care is a place to seek health care without appointment as first come first server basis, is not like doctors’ office that needs appointment, and is not like ER that is for life threatening symptoms. But, they could evaluate and shuffle cases among those need immediate attention and those are with a cough or a cold.

The Scripps coastal OBGYN Staff and doctors are great! Any time I call with a simple question of asking about appropriate over the counter medicines I can take to more serious questions I always get a call back in less than a hour! They go into depth in tests and answering my questions. Also they work very well with my other doctors! Very satisfied!

I have been to Scripps Urgent Care 3 times in the last 3 years and my experience has always been extremely good. The doctors and staff are friendly and patient. However, they are not miracle workers and have very limited equipment as compared to hospital emergency rooms. If you want a good experience at any urgent care, understand the difference between ER and UC! It will make your experience so much better.

Front office staff are inadequately trained and make the visit very painful. It’s not their fault they don’t know what they are doing. They were quick to say that the Urgent Care center didn’t take my insurance and told us to go elsewhere but a call by me to the insurance carrier corrected them and they took me after all. «Oh I didn’t know they were on direct billing.» Others would have given up and just gone home with this treatment. That’s a terrible way to treat your customers Scripps. It shouldn’t take a lawyer to get them to do the right thing but that’s how they are. Lobby has trash out on chairs and not being picked up. Watched a technician perform a sign off on an AED in lobby without checking the unit at all. I would not trust their medical equipment as a result. Yikes! No supervisor on weekend (how convenient for them). Front office and general management score– ZERO Stars. It’s interesting how you pass nice charts on metrics as you walk in but they still don’t get the basics right.
The doctor I saw was very good. Visit was quick but he was a good listener and answered my questions very well. He gets 4+ stars.
Scripps may not manage effectively but they at least hired one great MD.
Overall I would stay away from this place unless you have no options.

Hi, I’ve been having the same issue go on for over a week & a half now. I my prescription had BEEN due over a week&. Half now.
My patience is growing thin. & jm considering moving to a whole new, non-​scripps related company office, where they actually know how to stop interrupting me & listen AT LEASt! This establishment because this complete disregard and blatant lack of communication its more irritating than even trying to go my next
trying to even get my prescription.

I was fortunate to get a mammogram by Kathy today. You couldn’t have picked a better person for this position. She is so pleasant, professional, cheerful, and just plain wonderful. She made the entire process comfortable and I really appreciate it. In addition, I ran ten minutes late due to an unavoidable issue with traffic and she was so pleasant to wait for me even though I was one of the last appointments of the day on a Friday.

My wife had a non emergency yet urgent need on Thursday, Oct 22. Walked in at 6:15p and she was helped right away. While we had to stay past 9, no pressure from the staff. Care was wonderful and the upmost professional. Thank you to Thor pros at Scripps for the five star service!

They lack professionalism in their front office and nurse practitioner employees.
They received an extra star for demeanor of physician.

On 8÷15÷15, my 2 yr old toddler tripped while running around and flew into the our coffee table face first. I wasn’t home at the time as I was in the process of getting my hair done for my sister’s wedding that afternoon. My husband rushed our 2 yr old (and older son) to Scripps Urgent Care in Vista on Cedar Rd. My boys were checked in and tended to by Cindy Perez. My little guy was quickly calmed down by Miss Cindy with some fun kiddy stickers and a cup of water, while my husband needed a little more calming down as he was quite panicked by the whole situation. Since Cindy was able to calm dad down by being playful with our 2 yr old and getting his mind off the huge egg sized bump that formed on the bridge of his nose. We thought for sure it was broken it looked so horrible!
So grateful nothing was broken or damaged and everything went so smoothly with his care and visit. They were in an out in a few hours and still made it in time for the wedding reception. The staff took great care of my family that day, especially Cindy! She knew that calming down my little guy would make the whole situation better for everyone (my husband, both my sons and the other patients in the waiting room) by distracting and calming down my baby. Big KUDDOS to Miss Cindy Perez! You ROCK!

I recently changed Dr. s and started coming here. I see Dr. Patel and never have an issue with my appointments. If he is not available you can see the Nurse Practitioner here. My appointments are always on time. Super nice Doc, and staff.
I have been to the Urgent Care here too at different times, my experiences have all been pretty good. I seriously don’t think I have ever waited longer than an hour to be seen. I think that is pretty good compared to some Urgent Cares I have been too.
If you are new here Urgent Care is on the first floor along with Radiology, Dr’s are on the 2^nd floor and the LAB is on the 3^rd floor. There is some parking out in front and a parking structure on the property. Bathrooms always seem to be kept clean.

Uh, why does urgent care not start until late afternoon??? So lame. I know the thought process is that if it is not that urgent you can go see your doctor or if it is super urgent you can just go to the ER. But what if it is just regular urgent? I needed to go to urgent care around 10 and found it wasn’t open yet. It was not an emergency so I sure wasn’t going to go spend money at the ER. I also wasn’t able to get an appointment right away with my doctor so I just went back to work and came back after they opened. The wait was long but not out of hand, around an hour after check in. The service was good and the doctor I saw was nice and took good care of me.