Step by Step Christian Preschool & Infant Center

LOVE all of the ladies here. I have a baby and a toddler both enrolled at Step by Step and the personalized care they get means the world to me. It is hard leaving your children to go to work, but when you know they are in good hands it makes returning to work easier.

If I was highly dissatisfied with my choice of care, I too could see the need to ‘warn the world’ of how to avoid this place for future childcare, but I have been with this Center since the doors opened in the fall of 2012 and have seen everything. Yes, no Center is perfect, but the reason I am still here, through the short comings there is an even bigger area for growth, change and willingness to ensure voices and concerns are properly communicated and taken care of with professionalism and love. The children’s health and safety are of the utmost importance and through this they are taught through love how to respect their environment and one another. There is a big emphasis on who is employed and if requirements are not met (through contracts and evaluations) than they move onward. Nonetheless, no hard feelings! They are always given the opportunity to express how they feel, prayed for and treated as family – even if their feelings aren’t mutual. We even have Parent Satisfaction Surveys we issue on a monthly basis to see the areas we need to improve and keep up the good work. Yet don’t take my word for it, see for yourself! Not all Centers are created equally, and not every person that comes here will like it, but most of the children enrolled at our Center we do see from Infancy to School Age.

Let me first say I love it here! I have worked at other big name, corporate preschools, and can tell you from experience as a teacher and a parent, that Step by Step is AMAZING! The director and owner are very hands on in the classroom, and always available to help you if needed! Yes, we get paid $ 10, that because this is a small school, and the tuition is quite reasonable. It also means that the teachers here love what they do! Because, many could go somewhere else and make a lot more. I know I don’t feel like my director or the owner ask too much of me, and I am more than happy to go above and beyond for the children in my care. As for ratios, we are never out of ratio. You can’t judge a place by the words said by a disgruntled ex-​employee, who was fired because they weren’t seen fit to care for the children. My son also attends here, and I wouldn’t take him any where else! The staff is amazing, we are a family, and we love caring for and nurturing the children in our care!

The reason why I’m writing this message is to let other teachers and parents know what goes on at step by step and what it’s like to work there. 1^st off working at step by step they will only start you out at $ 10 an hour no matter how much experience you have. You don’t get paid lunch and you get one 10 minute break if you work full time. They overwork you and then when you feel like you’ve done so much they tell you that you didn’t do enough. The owner and director have a hard time communicating with teachers when they speak to you they speak down to you or they speak as if you’re a slave instead of a certified responsible adult. I can’t tell you how many times all the classes have been out of ratio the infant room with 1 teacher would be five to six infants when your only supposed to have 4 infants. The 2 to 3 year old class 1 teacher is supposed to have 6 children this class has anywhere between 6 to 9 with one teacher. Their was so many times we were over ratio if licensing came they would have closed the preschool down. It seems to me the owner is all about saving money. Working here seemed frustrating, stressful, and overwhelming! I wish somebody would have told me what it’s like working at step-​by-​step otherwise I would have never worked there.

About a year ago I wrote a review that has disappeared. As I am looking for a daycare again I came across this company and awful feelings rise up. When I had my son I chose CDC. I paid the registration fee and a full month. I started my son a week early so that I could adjust to taking him to daycare. On the very first day I took him there was one adult with the infants and one adult with the older kids. The law for infant care is 4 infants to 1 adult. While I was there I asked the director (who was with older kids) when somebody would be arriving to assist in infant daycare since my child was the 5^th one. She insisted they would be there in 10minutes. I waited and no one arrived. About 30minutes later someone walked through the door and I assumed it was the other caregiver, so I left. I lived 5min away and when I got home something did not feel right so I went back. When I got there, the directed was with the older kids and one caregiver was with 6 infants. She was feeding 4 at the table, one was on the floor (couldn’t crawl or move) with a boppy on top of her, and my son was in a crib in the back with spit up all over his face and neck crying. I picked him up and proceeded to question the director. She insisted someone was coming not know that I was aware of law. I asked her to have the owner call me. I reported them immediately. The owner called me immediately where she informed me that the director told a caregiver to not come in because she mis calculated and wanted to save money. I received my money back (not the registration) and swore to never go back and I WILL NEVER GO BACK!!! They are more concerned with money than care.

This preschool and staff are amazing! My son is so happy here and we are so blessed to have found Step by Step. It is a place not only for your child to learn but to be loved. The teachers, and director make you feel at home and I never worry about my son not being safe. Preschool is VERY clean and I have never been unhappy with the choice of bringing my child here.
I highly recommend this center to anyone!

i have had my son with them for over 7 months and i am very well pleased. they truly love the kids and teach them bible stories and how to pray and sing bible songs. This is the way to bring up a good child. My son is very happy there and loves to play in the huge playgound. he has several fiends. They will work with any needs that you might have and are really caring with the children. i recomend them highly. definitly a 5 star daycare

Update: I should mention that as of 2014 my son is not enrolled here any more, but I’d still stand behind the wonderful owner Silvia, administrator Annette, and the fabulous teacher Ms. Ashley.
I can’t say enough nice things about this school, and I couldn’t be happier to have my son enrolled here.
It is a fun and nurturing environment. The teachers are amazing. It is a local family business. It is a great place for infants, toddlers, and preschoolers.
It is a new establishment, but I have known Silvia (the lady who started it), for much longer. She used to run a wonderful family daycare and has provided excellent care for my son for 2.5 years. This new place is her dream and I want nothing more than to see it take off! They spent all summer renovating this preschool space and making it a fun, safe, and fresh place for kids. She also spent a lot of time to carefully select the teachers who work here, and she made excellent choices!
They really, truly care for kids, and in 2.5 years I have never doubted Silvia’s love, joy, and commitment to caring for children! And from what I have seen in the past several weeks, the new teachers also meet this high standard. If you are looking for a preschool or daycare, you really need to check this place out. Go for a visit!