TJ Crossman’s Mobile Auto Repair

The staff is courteous and professional. They truly provide great customer service.
I’ve been struggling to get my car fixed for awhile now and I was hesitant to find a center that will actually fix the issue rather than skimming through and not really fixing the problem. It was very intimidating to go into shops because I have no knowledge about cars.
However, TJ’s are unbelievably kind and they take the time to tell your what is wrong with the car and how they fixed it in detail. I really appreciate that.
I had an issue with my gas tank not filling up properly and I’ve been to a few car centers before but they could not fix the issue and I was just throwing money away left and right. I finally found this shop thanks to Unilocal and decided to give it a try. Thank goodness I did! They somewhat fixed the issue the first time and I called them back because the problem came up again. They told me to bring it back in and they went in again and was able to fix it! Who does that these days?! I was shocked when they said they will look at it again and Chris was adamant about figuring out what was wrong with my car. I mean, that is the definition of outstanding customer service.
Overall the staff is wonderful. Very professional. They really care about what they do.

Nice people, fast service, honest service, clean shop

Before I found TJ I was taking my Honda to the dealership in Carlsbad and they gave me some of the worst service I have ever experienced. When I rightfully complained, the manager «soft-​talked» me on the phone but I could tell he was trained to do so and was not really sincere. The following week I received a postcard in the mail from TJ Crossmann’s Auto Repair and what really caught my eye was the phrase «Your Dealer Alternative» (or something close to that)…perfect timing!
The next time my car needed service I brought it to TJ and have been happily going there ever since. They are the polar opposite of the dealership in Carlsbad. Really great service, reasonable prices, and super nice folks… they actually care. They know that pleasing the customer and having a win-​win relationship is what keeps their business growing and everybody happy.
I recommend TJ Crossman’s Auto Repair all the time now and always feel good doing so.

Always fair and upfront. They let me borrow their truck since Enterprise was out of cars. I drive 20 miles to get my car serviced here because of the fair and honest service.

I’m really not surprised at all that every single person gives them 5 stars. About a year ago my car frame fell out of my car while driving. I had to had it towed and somewhere local when I lived in Vista. They immediately helped me and were nothing but honest and sweet. I needed a brand new control arm as well as major welding. They were able to find me a used control arm in northern california, weld everything together and pick me up and drop me back off at my home with no cost or problem. I now moved to San Diego and my engine blew. Even though I live farther away, I had NO hesitation to bring my car back here. Perfect customer service, always follow through with quotes and timing, and they always do whatever they can for their customers. They also do an outstanding job. I highly recommend them to anyone for any mechanical issues. Thank you again Chris and TJ!!! =) — Lena

TJ took the time to run a quick initial diagnostic at no charge. I called another business who was going to charge $ 90. Sometimes check engine lights go on without there being an actual problem; however, in my case there was a problem. I appreciated his honesty and willingness to check out my vehicle in such short notice. Thanks for a great experience!

Every time I go there I receive great service and their honest. The work is always done right. They have saved me money when I thought that I needed work done and someone else would just do it, he said it was fine and not to waste my money. TJ always follows up and calls his customers to make sure the work is doing what it should. Friendly people that are happy with there jobs! Wish I had found TJ some years back then I could have stopped working on cars earlier.
Thanks TJ Crossman’s

I don’t even have words to describe how happy I am with the service I received. Tj is such an amazing wholesome man! Him and his crew made me feel comfortable and actually cared for! He showed me (and had me listen to) all the problems my vehicle was having rather then just giving me the mechanic lingo like most places do. Him and his crew went above and beyond for me! I will also take my car to him for any issues and I will recommend as many people as possible! Definitely the best service I have ever encountered!

I’ll start off by saying that I was recommended by a friend. And well I wasn’t disappointed. Tj is a great guy and he treats his customers like family. He let’s you know everything in detail & he’s not shy of answering any questions that you might have. Also Tj was straight up with what needed to be fixed, but he didn’t push you into doing things you didn’t want.
I agreed on what needed to be fixed & now I’m as happy as could be. No complaints on the price or the work that was done. I would say he’s my family mechanic now. And I’d recommend him to any of my friends and or colleagues that needed a mechanic.
P.S
Also Thank You Tj for loaning me your car so I could have a ride home while my car was being worked on

Best auto shop I’ve ever encountered. Everyone is friendly, informative, and the prices are more than fair.
A few months ago my car broke down in the same parking lot where they are located. They pushed it to their shop, troubleshot it, and did everything they could to find the cheapest route of fixing it. What could have been a $ 500 repair ended up being an $ 80 repair. Have taken my newer car in for servicing ever since and they are nothing short of perfect customer service.
I live far from this shop and plan to make the trip and take my vehicles in for all future needs. Can’t recommend more.

I can’t say enough about how happy I am to have found TJ Crossman’s! They really care about making their customers happy! Their garage is always full of classic cars from the 50’s, 60’s and 70’s and they really know how to get these classics purring and running smoothly! They have been honest, well priced, responsive, on time and fun to be around! What more can you ask for? I trust these guys with our 2 classic cars and I feel safe knowing they will take good care of our cars!

I’ve been using TJ Crossman’s for about two years. I have a 2010 Chrysler that only had work done at the dealership.
I’m so happy that I started coming to them.
I’m a senior citizen that can’t handle the stress of taking my car back several times to get a problem taken care of. I’ve never had to return my car because something wasn’t done properly. What a great comfort that is for me.
My experience with TJ’s is that they DON’T DO UNNECESSARY WORK, they are REASONABLE in their prices, they are ALL ABOUT CUSTOMER SERVICE, it is EASY to get an appointments, & they do QUALITY work.
I HIGHLY RECOMMEND them for all your automotive needs.

Good and honest vehicle repair. TJ services our motor home and keeps it ready to roll reliably

About a month ago my car started to make a funny noise and my check engine light went on. As a full time college student that works part time, I wanted to put it off until I had time to deal with it. But my brother told me it sounded like my water pump was going out and I should go immediately. I found TJs on Unilocal and decided to give them a call. They told me to go ahead and bring it in that same day and they’d take care of it.
By the end of the day they had replaced the water pump and the belt all for a reasonable price. Due to traffic I was unable to pick up my car that day before they closed but they said it wasn’t a problem and they’d see me tomorrow.
The next day while I was waiting for my ride to pick me up to take me to get my car TJs called me to make sure I was able to come and even offered to stay open later if I couldn’t get there in time before they closed because they didn’t want me to be without my car for the weekend.
Thankfully I got there in time and didn’t need them to stay late. After I paid and had started to leave I noticed the check engine light was still on. I immediately turned around and drove back but found that in my absence, they had already closed for the day. By some miracle TJ and his crew saw me returning to the shop and all turned around and drove back to help me and see what was wrong. They reset the check engine light and my car has been working and sounding like new ever since! They even noticed some dried on sap that was on my windshield that I had been trying to get off for months and they cleaned it off!
Overall as someone who knows nothing about cars it was a great experience. Their fast and convenient service made it really easy on my schedule. More than that, their great customer service and friendly personalities have made me a customer for life!

Love these guys! Came up on this place in a mail advertisement and I sure am glad I tried them out! Super friendly and honest guys with an awesome sense of humor. I was most surprised when I went in to get an oil change however many months after the first one to find they still remembered me by name!
TJ and Earl have always tried getting me the best deal when it came to major repairs on my car (and unfortunately, I’ve had my fair share). Definitely a place to check out if you have any repairs you need to make on your vehicle!

I came here to get my breaks, tune up and oil change done, but it turned out I needed to get a lot more on my 250k mile car!!! Car turned out driving like she was brand new! They were honest, didn’t try and cheat me and worked with my budget! I can’t say enough about TJ, Earl, Marley and the rest of the gang! Highly recommend!!!

I think we are all pleased when we find a business (let alone a mechanic or auto shop) that is honest, friendly and does quality work for a fair price. TJ, Earl and the rest of their talented team really do a phenomenal job and deserve your business. Whether you are looking to have something simple done like an oil change or something vastly more complex like a transmission rebuild, this is your shop.
And, as if holding themselves to a higher standard and tirelessly continuing to execute on their business motto of «quality service you can trust» isn’t enough, know that they pay it massively forward by giving back to their community. This fantastic shop collects food for the hungry and donates time to assist those that need help.
Your search for an auto repair facility can officially stop as you have found a true diamond in the rough at TJ Crossman.

Just sent a friend of mine to TJ. She wanted a recommendation for a mechanic that wouldn’t take advantage of her because she’s a woman.
So of course, sent her to TJ. She got the same kind service I did years ago the last time I had TJ work on my car.
Funny– even though it has been years since I’ve seen TJ (i relocated and work on my car on my own), he remembered me and my car like it was last week.
I’ll continue to recommend TJ and will return soon since I need my AC recharged.
Thank you for respecting my friend, and for replacing the rotors so cheap!
I would not go anywhere else.

I came to TJ not knowing what my car needed I bought it and knew it needed work. He was able to get my car into a great condition for a very reasonable price. Breaks, alignment, tires, flushed something. My car still needs work so I will be returning I am very happy with his service he even fed me o nmy lunch break when I ran up to the shop. No problems with the car rental, no issues with timing, and the car runs great thank you TJ

I would never take my car to any other place to get any kind of maintenance, scheduled or unscheduled. They are honest and friendly.