Lowe’s Home Improvement

Terrible Carper Buying Experience.
Safe yourself the trouble and go straight to a vendor you can hold accountable. Lowes is only a middle man that only slows the process, raises the price and leaves no one accountable.

I think I might be leaving homedepot for lowes! This place is so amazing! I was looking for a stone for a seating area I decided to make outside and homedepo doesn’t carry any and it takes three weeks to get in lucky for me I found it at lowes in Stock. As I was walking in unfamiliar grounds a worker of the name Sean approached me and assisted me. He truly spent time walking me through things and was knowledgeable. Homedepo you have to basically go on a man hunt to find someone willing to assist you. Then when I checked out Stephen in the garden section was friendly and outgoing and called someone to assist me loading the airstone and garden blocks in my car.
Also, their lighting selection is amazing! Great experience, with knowledgeable and helpful workers!

Do not utilize their home installation service. Very poor coordination — they have my money but have yet to perform the service.

Broward has really opened my eyes to new businesses. Being a Miami girl, Home Depot was the only home improvement option for me and let’s be honest I don’t fit the generic Home Depot customer profile so it was daunting.
Lowes definitely has a warmer approach. Being a new home owner, I was clueless and on trips without the boyfriend it was great to have welcoming staff.
I appreciate the team in doors for deals with my questions, change of mind of products and ultimately delivery of products to my home.
I also think their selection of patio furniture is great! Very fashion forward, although on the pricey side.

This has to be the most organized and clean home improvement store I’ve been to. Needed a dishwasher and they had multiple units in stock. No one else did yet they advertised them. The staff was knowledgable and helped load my vehicle.

LOWES Air Conditioning Services — STAW AWAY /​outrageously expensive
I have contacted LOWES as well as other reputable companies to get my AC units replaced. LOWES came in at 40% above most of the other proposals (equivalent equipment and installation). When I called them to get a cost breakdown of equipment, materials and labor they said that it’s COMPANY POLICY NOT TO DISCLOSE individual costs. I did some research, and the difference is in LABOR which is 100% more expensive than the competition. Unfortunately most people do not have the time to shop around, and they fall prey of this company with shady business practices. Do yourself a favor and check other reputable companies (plenty of them in Angie’s List) and save some your hard-​earned money.

Nice hardware store generally comparable to Home Depot. Prices here tend to be a bit higher and selection a bit narrower than HD. The staff here are friendly and helpful and the store is well maintained. Not a bad hardware store at all, and even though they are not my first choice, they are my second choice for franchise hardware stores.

My parents are property managers so they come here pretty often to buy some appliances and other hardware to maintain each property.
The left side of the store right before you enter the garden section is a bunch of marked down appliances (stoves, dishwashers etc) for pretty good bargains. Not only that, you can try bargaining for a lower price (within reason of course). The employees will talk to their managers to negotiate for the price you want.
I personally like walking through their garden section looking for carnivorous plants. They only come once in a while, so if you’re interested in buying them. Buy them when you see them!
Never had a bad experience in terms of customer service up to this day. Well done.

My husband and I own a rental in Florida, but live out of state, so managing property repairs has often been a challenge. When we needed to replace our refrigerator, I called the West Davie store and spoke to Omar in the Appliance department. He helped us find a clearance refrigerator that met our needs by texting pictures and having a FaceTime call to give us a tour of the clearance section, showing appliances that fit our criteria. I’ve never met a representative willing to go to so much trouble. Given the amount of money we need to spend it really helped build my confidence in our purchase. We will definitely be calling Lowe’s next time we need appliances.

Incredible customer service! My mom and I literally left Home Depot and went to Lowe’s due to Home Depots complete lack of customer service. Omar and Brian were great help from the second we arrived, going above and beyond to make sure we were comfortable with our purchase. Can’t believe the complete night and day difference between the quality of care and service between HD and Lowe’s– They said we were the second people to come to them directly from HD this morning. Thanks again Lowe’s, fantastic customer service!

came in the other day looking for flooring cause I’m selling my house and needed to install it quick. They helped me right away. Big props to john the manager and Owen in flooring. Huge help. Very professional!

Large store that offers a little bit of everything. Great lighting fixtures and excellent décor options. I always enjoy my time at the store.

I came in here for curtain rods and needless to say they were not customer friendly. I asked for help and one if the cashiers said she would get someone to help me and that never happened. The employees were too engrossed with each other to care about what I needed or wanted. I like Lowes in general but this one I won’t come again. I’m too big on customer service and they did not give me that. Oh well to Home Depot I go or to another Lowes.

Lowes is the place to go! They are professional and they follow through on their customer service. I just bought a house in FL and look forward to going to this Lowes location. This Lowes has been phenomenal. The employees work late, and they take time to help you. We made the mistake of going to Home Depot first for flooring and regretted it because they wasted our time. Always go to Lowes from the get go. This Lowes location does not waste your time and is full of professional employees ready to help you even at 8:30pm to 10pm.

This is one of my favorite Lowes stores to visit. The hospitality and personality and customer service skills of all their employees are better than any of the department hardware stores I have been to. Especially their knowledge every time I have a question they always seem to have the answer for me, if they don’t they find somebody who does, to me that’s very important I like to take on experiments and do some of my own housework and projects to save money and having to hire somebody, so having somebody that can help me out and guide me in the right direction is always helpful. Their gardening outdoor section is very big they have a large selection of plants rocks soil you name it they have it, hardware is also a very big department for them they have just about anything that you need.
Favorite part of their store is a tool section just like any guy I love my tools. DeWalt, Kobalt, Milwaukee they have it all.
They also have a very large selection when it comes to paint, they can match just about any color, and have a large selection in Purdy products.
No complaints A+.

Hats off to Lowes for great customer service!
I bought a BBQ from Lowes 1.5 years back ($ 375 Forge Master) and cover. Even after covering/​cleaning the BBQ after each use the inside of grill rusted and fell apart. Being quite frustrated regarding the poor quality of the Grill I went back to Lowes for a replacement. I have always wanted to buy a Weber Grill but found it hard to rationalize spending $ 1000 on a BBQ. That said, when shopping and looking at the assortment on the floor a sales associate approached me and asked if I needed help. I told him my Forge Master nightmare and I really want a Weber because I heard they are the best. He respond by apologizing for the poor quality of the last grill and said he would take care of me if I wanted to buy a Weber. The happy ending to this story, 20% off a Weber Grill delivered to my home and they hauled off the rested old grill. Good customer service always wins with me… Lowes will always be my #1 home improvement store due to this experience. Thank you Lowes!

Had to do some serious update on my back yard, and went to lowes to pick up the goods. All they employees are extremely helpful at this location, and even explained to me in detail all the specs on the pole saws they offered. Everything was organized and clean, which is a tuff task for a hardware store. If your place needs some home improvement you can’t go wrong with lowe’s.

Home Depot has nothing on this place… Super Clean and Organized. The staff are friendly and knowledgeable. The only complaint is you come in for a screwdriver you leave with a cart full of goodies… Always hard to explain how the $ 3.99 Screwdriver purchase ended up being $ 399.00.

Very clean and always organized store. I can walk in and get that one thing I need and be out in a few minutes. The only problem is that they have so many goodies to look at, like the shiny grills in the front or the appliances not to mention the great garden shop. Ok, so I don’t ever get out that fast but it is a great place to shop for hardware and more. The staff are usually friendly and there are plenty of them that you don’t have to hunt someone down to ask a simple question.

Visiting friends in the area, we decide to stop in at Lowes to look at the real Christmas trees. We always put our tree up after Thanksgiving and after so many years we realize if you get one early, the selections are much better.
We go inside the store to get a few things. They had a nice selection of Christmas décor, lights, along with many other things. We decide to go outside and try to find that oh so perfect tree. It normally takes us a couple of hours to find one that we all agree on. Well hubby is always happy with anything but daughter and I can never easily find the perfect tree.
The very nice lady is who is helping us, is pulling tree after tree out showing them to us. She was so nice and patient and totally understood what we had in mind and did not mind us taking forever to find what we liked. I told her we wanted a 6 foot Frasier fur that was fat and bushy. We love a fat bushy tree with no huge holes or gaps in between the bushes.
She patiently pulled about fifteen or so different trees out. They had a great selection so the process did not take long for us to decide. Voila, we found the perfect tree! Hubby goes into the store to pay and to my surprise it was $ 35. This is the least expensive tree we have ever bought. Every year it seems we pay upwards of $ 80-​$ 100 for a nice tree. Normally we do get like a 10 to 12 foot tree but carrying it up to a condo is not much fun.
I pull my SUV up to the back of the tent and the very nice gentleman ask how I would like it cut. There was a bunch of branches all over the bottom of the trunk area. I asked if he could clean it up good and give me like a 10−12″ trunk. He did a great job and carried it into my truck.
This store is organized, clean, great selection and all of the associates have always been very friendly and helpful. When we lived in the area this is where we always shopped.
Thank you, for such great service and excellent prices!