Jeff Hunter Toyota Scion

We had a wonderful experiencing buying a new car there. They were fast, friendly and we were able to do a lot of it over the phone. The whole transaction was so positive and we love our new car.

We have still not had anyone attempt to remedy our service experience or merely apologize that we did not receive the quality of service we expected.

I have brought 5 cars in my life and this was by far the easiest fast transaction ever! We did 90% of the work on the phone and the deal was done in less than 48 hours! Got a great deal. Looking for a vehicle you must go here. Ask for Cody or kyle and they will give you a great deal and experience. when you tell them I (andrea lopez) sent you I will get 100 $ referral bonus And so will you !!

Rude. When you’re car shopping you look for the BEST PRICE possible. Sometimes you have to sling two dealerships against each other. Jeff was very helpful at first. Answered my questions quickly and efficiently. We were in the market for a Toyota Highlander. let’s face it, the Highlanders are not cheap. During e-​mails, I had responded back to Jeff that the Austin Toyota had replied to one of my emails and knocked down the price to 41k he said, «For a few dollars I’m not going to miss you.»
Haha, okay. If it’s just a «few dollars». then why be rude about it being such a big deal? I swear to God if he said he still couldn’t do that we would have pulled the trigger. Because at first, he was helpful, and nice. At first.
No sweat off our back. And a lost sale for them.
I don’t know… but it was very bothersome, the fact that he changed face so quickly. It was repugnant. I would be more upset if I hadn’t gotten a call back from Temple’s Toyota dealer Blaine, and he sounded genuinely nice. So, thank you Jeff, for making it so easy. You almost had that sale if only «a few dollars» didn’t matter to you. Hell, you would have had it if you hadn’t been rude.
He mentioned a WW2 grandfather, possibly to make me feel like a kindred spirit with us being military as well. I’m sure his gramps is looking down at his life with pride and admiration.
We won’t miss you or your rudeness, either. Not by a long shot.

If you’re looking to purchase a new vehicle for yourself or someone in your family. Go see Gabriel Hayes at Jeff Hunter Toyota Scion. Him and his team got me the exact car I was looking for at the almost impossible price I was willing to pay. I’ve now crossed over into the world of responsibility, eco-​friendliness, fuel efficiency, and reliability and I couldn’t be happier
Thanks to Gabe and the rest of the Jeff Hunter Team, y’all are awesome!
–I will definitely be back for another Prius in a few years.

I live in the Dallas area and was in the market for a new Toyota vehicle. My job is demanding and my time is very limited. We test drove in Dallas on Sunday, and knew exactly what we wanted, and to the dollar what we budgeted. We recently had a new baby so we’re being even more cautious with large purchases.
On Tuesday, I contacted every Toyota dealership north to Durant, east to Marshall south to Waco and west to Granbury. I received a reply from most every dealer within a short time frame. Very soon after I sent a note to Jeff Hunter Toyota in Waco, Mr Jeff Rhodes called to confirm exactly what I wanted and then replied to my email. In a single email he agreed to the price. He even went so far as to do a second vehicle search as my wife had told me the interior color she wanted and I forgot to tell him. He told me the next morning he would send the financials by 830am. True to his word the email arrived earlier than 830am. He continued to answer questions, sent the buyers order and made sure we were 100% satisfied that buying this car sight unseen met our comfort level. Mr Rhodes is an extremely professional gentleman! Not like any other dealer within 150 miles of Dallas. Most ALL of the others played games with me.
I conveyed my funding details and Aaron from Finance called about 30 minutes later. The call was under 2 minutes and it was done. Mr Rhodes arranged an extremely wonderful couple to deliver the RAV4 to our home in Plano, and even helped to surprise my wife at the front yard by calling before arriving, as originally the car delivery would have taken 24 hours. By 7pm, she was driving, which was within 5 hours after funding!
*Trust* Jeff Rhodes and Jeff Hunter Toyota in Waco, I do, and will be buying another Toyota soon.

Dealing with this dealership was the worst experience I’ve ever had. To be honest, I’d rather go to some small run down shop than to deal with these people again. I was in recently for a simple oil change. I came in with an appointment, I explained to service that I would stay and wait for my vehicle. I was sitting in the waiting room when I encountered who I figured was a 5 year old trapped in a 50 years olds body. From my understanding, this was the owner? Tall, blonde, who was screaming at her salesmen about their lack of sales in the middle of the showroom, I felt I needed to step in. After a good 5 minutes of her tantrum she storms off with trailing fowl language. I was in shock, after her walking away, her sales people start using the same fowl language as she. Making hateful comments about their manager. (I don’t blame them) my issue was for their lack of respect for the mom with her two young children who witnessed this tantrum. I realized at that moment that the kids younger than 5, behaved way better than the 50 year old woman child that stood in front of me. After, all was done, I realized I had been there waiting for quite awhile. I went to check on the status on my vehicle and the rude cashier told me that it had been done for 20 minutes and she just didn’t have time to page me yet! When I questioned her on this, she smacked her gum and said «well I’m busy, but let me get check you out now» wow… Looks like I will be finding a new place, or get me a new vehicle from another maker. customer service people, customer service.

I took my 2012 camry to get regular maintenance and they did a good job. They were fast, efficient, and did the oil change and tire rotation within the estimated time. However, what they make up for in service they lack in customer relations. They are horrible when trying to contact through phone. I have called once before in order to set up an appointment for my car to be serviced and my call was dropped twice. I was unable to make an appointment. Eventually I decided to give them a second chance but this time I just showed up to the dealer. They took care of my car and my concerns. I dropped my car to get a few things checked the very next day and I called and called in order to get an update on my car and again I was met with the same problem-​horribly communication through phone. My call was dropped twice and I never got an update on my car. So I left a message. Overall they have good service and bad communication.