Gutter King

Gutter King is most reliable and trustworthy. As a long-​time metal roofing manufacturer and vendor in Hawaii, I can whole heartedly affix my seal of approval! Doing business with them is a pleasure.

I had rain gutters installed on my two story home recently, and John Manning and his crew did great work. They come out first to take measurements and listen carefully to any suggestions or concerns that you may have about the gutters, downspouts, and installation. A bid will follow via email shortly thereafter. While their quote was not the lowest bid, after talking with their estimator Bob and John, the owner, I could tell that this company has a high degree of integrity and stands behind their workmanship and product warranty. Their finished work is truly first class. I highly recommend them to friends and family! When you call the office to make inquiries about scheduling, cost estimates, product warranties, and contracts, you will receive first class customer service from Rissa and co-​owner Sarah. Go Gutter King!

My initial contact with Gutter King went well as I met with their sales person soon after I made my initial phone call requesting for a price quote to install new gutters on our house. During our conversation we agreed to use one less down spout with the new gutters as it was not necessary. This has worked out fine. He also mentioned he would provide the required installation design to meet the requirements for the Mililani Town Association permitting process. I promptly received a contract with their price quote along with the design and color chart. I understood they are very busy and the installation was scheduled to a little over a month later. The installation went fine however the installer did point out I have a low spot on my roof where the gutter did not cover. Also during a heavy rain I found a spot where the water was running down behind the gutter. I called Gutter King on 2 separate occasions asking for their help to resolve these issues and was told both times that a field worker would call me. I never received a call back and after calling for a 3^rd time I was told to email them a picture of these issues which I did. They responded that someone would contact me but again there has been no call back. I was willing to pay to resolve these issues but I have given up on Gutter King and will be contacting another company for help.

We had gutters installed and the estimate did not mention that wedges would be used between the fascia and the gutters. The wedges are visible past the gutters and are very noticeable, not attractive and do not match the look with the older gutters that we have in place. I am not sure if this is the way it is supposed to look? I have tried to get someone to come and take a look at our situation but no success. They are much too busy. The office girl is very nice and feels badly that no one has addressed our concern. Other than this issue they did a very good job, the installers were vey nice and quick and the office workers are very nice. So one star each for them.

A postscript– After my previous posting, i moved forward to secure a different vendor to complete the gutter job. The vendor charged me $ 200., the gutters were completed! Probably 4 to 6 weeks after that, Mrs. Manning– owner of Gutter King called me out of the blue. Saying, she had been away from the office for an extended period on personal matters. Upon her return, she caught wind of my name and issue and followed up with me. I told her my long story. she was very shocked, and apologetic. She offered to reimburse the $ 200. I did get the check in the mail in 2 or 3 day. Restoring some faith in their Company!

We recently installed new gutters on our house. I went on the Better Business Bureau site and requested quotes from multiple gutter companies on the island. Gutter King had a excellent BBB rating, no complaints on the Hawaii Department of Commerce and Consumer Affairs, and their license was valid.
Their quote was on the more affordable side of the spectrum. The estimator who came out to my house was very professional, had an explanation of the best plan for my gutters and also pointed out suggestions for the roof I was having installed. They were also the only company who provided a warranty on the gutters.
The company was very accommodating. I was also installing a new roof and painting my house using 2 different companies, so Gutter King was very nice to be flexible with the scheduling of my installation. My roof took forever to be scheduled and they didn’t have any problem postponing my gutters.
The job was completed super fast. It took only half a day and the workers were very friendly.