Crow David S MD PhD LLC

Like the other reviews this isn’t about Dr. CROW himself but for his rude staff behind reception. I had to reschedule my appt due to unpredictable work schedule and I had to do it twice because when I scheduled the appt I didn’t know I had to work anyway. I called to reschedule and the lady who I could not understand very well had the worst attitude ever and she kept on grumbling with me about rescheduling and at one point yelled at me to hold on so in the end she ended up rescheduling me 2 months from now and at the end didn’t say goodbye or anything and just hanged up her phone.

This is not for the doctor but for the receptionists instead– particularly SUSAN, DEBBIE and another one whose name I cannot remember. They were working on Monday, August 17^th, 2015.
I am on my honeymoon in Maui and have terrible vertigo. First time ever so I am not familiar with it. I’ve seen a doctor and I’m on all the meds. I wanted to see a specialist since it is day 4 with no relief. Both my husband and I called Dr. Crows office as it is the ONLY ENT doctor on the whole island. They refused to see us stating that we did not have an appointment and there were too busy for walk ins. They kept telling us to go to the ER but I’ve been checked for a stroke, etc, and the ER told us to see a specialist. So we called them repeatedly, practically begged to be squeezed in ANY time. They continuously said no and continued to give attitude and then put you on hold for someone else to pick up the phone and pretend to play dumb. We are from NY so we obviously could not have had an appt, and when trying to ask when we could come in, they told me the next appt is in OCTOBER! I began to get so frustrated from no one being able to help and not knowing what else I could do, I started crying. Eventually, I realized that the three different receptionists were giggling around the phone and listening and the one I was currently speaking to couldn’t contain her laughs. What terrible customer relations. I was appalled by this and called her out on laughing and how rude and unkind it was. She continued to laugh and say «idk what you want me to do!» And then she hung up the phone on me. Yep — hung up. Now, I get that since this is the only ENT office on the island, the business will not be affected. I am hoping though, that someone has a talk with the receptionists representing Dr. Crow, especially after reading the other reviews with similar problems. This occurred on Monday, August 17^th so whoever was on schedule behind the desk that day — should not be.

Dr. Crow changed my life for the better by fixing my deviated septum! I can finally breath! No more Afrin nose spray and Sudafed. The results are amazing, thank you

Dr crow is a great doctor, he treated my daughter with tubes in both ears, the staff behind the reception is INCREDIBLY RUDE! There rude on the phone, its impossible to get a call through to even make an appointment. Left a message no call back. There girl snapping at me on the phone, i could barley understand her english…

I was on vacation when I developed an ear infection. Awesome. I searched everywhere to find an ENT and came up with this office. Seeing the 1 star review I freaked, especially since I live in Scottsdale and am used to Mayo Clinic. I called at about 9am and was told to come right now. I was skeptical and when I arrived I was greeted by a snobby office manager (likely the same person in the 1 star review). I immediately was concerned. I waited less than an hour, and the DR was great. Considering I walked in without an appointment, didn’t wait long, and was treated well by the Doctor I can’t really complain too much about the B behind the counter.