Twice Upon A Bagel

Paid 25 $ for a turkey sandwich, bottle water, and a bag of chips. I’ve lived in New York my whole life so the excuse «well you’re in the Hamptons and there’s a New York tax» is no excuse if the sandwich was good I wouldn’t be writing this but it wasn’t even boars head, it was like slimy lunch meat don’t ever go

It stinks that generally I have been pleased with the bagels I’ve gotten here, because no bagel is worth dealing with the creep behind the register, and getting ripped off in the process!!! I am sorry, I do not care that this is the Hamptons, $ 19 for 2 bagels (one with lox/​cream cheese and the other with just cream cheese) is highway robbery!!! Have been here on more than one occasion where if the guy at the register wasn’t already holding my credit card, I would have been out the door because of him being «friendly».

This place is a rip-​off. Everything is insanely overpriced for low quality food and rude service. Will not be back.

Ordered one of their sandwiches. Barely edible. It was supposed to have prosciutto in it, but it was just grey mystery meat. At 12 bucks it should have something resembling prosciutto. Felt sick afterwards. The guy behind the register is this creepy greaseball dude who high five’d me about the wait time. The wait time was terrible by the way. Additionally, their parking lot is dangerous– my friends car got hit by someone backing out. My friends got some overpriced bagels and ate maybe half before throwing it out.
Avoid at all costs.

Awesome deli, kind staff and lots of healthy options. Cool spot, will be back whenever in town again.

Picked up bagels from this location twice over a weekend stay in the area. While it isn’t the cleanest place — the bagels are fresh with a selection of types /​flavors. The help ranges from helpful to move-​em-​out-​quickly. The prepared salads were a mixed bag.
Tried the chicken salad for a lunch bagel (okay); ate there. Second visit, picked up bagels for breakfast/​brunch.
Kids loved the everything bagels.

THE OWNER OVERCHARGES YOU!!!
I went three times this weekend because it was the only breakfast place around. The Sunday interaction towards the end clearly demonstrates the owner is ripping you off. Here’s the story and exact numbers:
Friday: I racked up a $ 16.85 bill for what seemed like it should’ve been about $ 13 at most. Seemed strange.
Saturday: The scribbled receipt to give to the cashier totaled to $ 14 but he charged me $ 17.70 (including tax). Didn’t make sense but I let it slide again and made note of it.
Sunday (Today): I ordered a bagel (egg+cheese) and a coffee. The board said the price was $ 6.85. I showed the same male cashier (I believe he’s the owner) my ticket and asked for the coffee. He quickly punched in something and asked for $ 9.20. I told him it was $ 6.85 pre-​tax and pointed to the board. He then said «oh,» typed in something, and asked for $ 8.10. Now, $ 8.10 is is clearly impossible because then it would imply an 18% tax rate (no, it’s not, it’s 8.625%). Not to mention these totals are all round numbers. To top it off he wouldn’t take my credit card ($ 10 minimum), and repeated «Eight Dollars and Ten Cents.» Thanks, Chief, I understand English.
So, there’s my evidence that he’s skimming 5−10+% from every customer. He overcharges you right under your nose because he creates a sense of urgency and rushes you through the line. He successfully ripped me off all three days, and even again when I told him he charged me too much. Today, rather than make a scene over less than a dollar, I wrote this.
THE OWNER IS STEALING FROM YOU. Where I come from, stealing is illegal.

Extremely overpriced and food isn’t very good (or fresh!). If your looking for a good bagel just go to Breadzilla which is behind this place or the deli in wainscott shopping center.

Easily the worst bagel place. The owner is so obnoxious and the price of a bagel and two drinks is out of control. A water bottle is over 3 dollars and I’m not talking about the huge water bottles. I got a bagel with tuna, an iced coffee, and water bottle for 20 dollars. I questioned the price to the owner and he did not want to even help me understand and then when he did, the price did not even add up! And the tuna was so old! I had to throw out the bagel because they wouldn’t take it back. The bagel had mold on the side as well. If you want a moldy bagel and tuna that is a week old… oh and 15 dollars then come here.

I have to disagree some with the negative food reviews… Had the All American Breakfast Wrap today and it’s one of the best I’ve ever had. Highly recommend it…
I will agree that the shop isn’t much to look at. It’s small and tight. And the order, pay, and pickup process is chaos at best. but the food was especially good.
I expect that we will return next time we are in this area…

Lousy bagels. Memorial Day weekend should necessitate freshly made one would think. Service and flow of how to order and pay is totally haphazard. No wonder nobody local recommends this place.

Easily the worst bagels I’ve ever had! Twice upon a Bagel tries to have interesting flavors but the bagels always taste stale or like some ingredient went bad before being mixed into the dough. This is appalling considering how close to NYC the Hamptons are and how so many patrons must be coming from the city.

I have tight schedule 5 days a week. This is one of the only stops in my tight schedule, from Point A to Point B, to grab a wrap midday and eat it while driving (i.e. — if weren’t for what I am about to detail — I’d come here daily).
To begin, I would say it’s fair to state that I was coming here pretty regularly for the past few months (once to twice a week for 6 – 8 weeks) until a man about 5’10″, Caucasion, with tattoos about the arms, complimented me in a way that bordered on sexual harassment. (Sure; it was a compliment. But it was unwarranted and the delivery was expressed in such a way that it was just plain gross. It made me want to take shower and avoid the place like the plague.)
Needless to say; I avoided the place for 2 weeks. But again, aside from one other possible stop in my route that is less convenient, it really is my only choice in my tight schedule.
So, I gave in. I went back. I hoped I would not see the man that made me so uncomfortable. I hoped that I could just breeze in — get my wrap — breeze out, and eat it on my drive.
Got there — THRILLED he was not there — got my wrap; checked out.
I took few bites and realized something was wrong… MOLD throughout the ENTIRE wrap. I had no time for other stops. I used my remaining 2 minutes in my tight schedule to call Twice Upon a Bagel.
I spoke with Rosa (who was very kind) and I asked for «the owners email» multiple times. I wanted to send him the photos (AND though I did not mention it to her, because the conversation makes me uncomfortable, I wanted to also discuss with the owner the aforementioned sexual harassment interaction).
But NOPE — Rosa would not give me an email and she insisted I come back for a credit or a new sandwich. (In her defense — because again, she was very kind — she probably protecting herself from getting in trouble for serving moldy food. Understandable to a degree.)
Frustrated, and short on time, I agreed that I would come back the next day. I was then sick the rest of the day and into the evening from the moldy wrap.
Roll around to day 2, strike 3… I come back, I walk into to some guy behind the counter with iPhone earbuds in, jamming to his music. I ask for «the manager» and he says «What manager?» (My thought: «You have to be kidding.») To which I said: «Rosa. She said was the manager and to come see her specifically today.»
This man then goes to get Rosa. I get a new wrap. I am credited nothing (despite having been made sick the previous day and going without a lunch becuase of the inedible, moldy one dealt). Rosa explains it was a down refrigerator that she did not know was down and that’s why the wraps the day before had spoiled. I kept my cool; accepted her explanation, took a new wrap, and hoped we could all move on. After all, refrigerators do break. I get it.
But guess what? I inspected the wrap. It looked ok. I ate the entire thing — trusting the first bad wrap was an oops… And then I was sick AGAIN. Really, really, embarrassingly, sick. (To the point where I thought: «I wonder if they did this on purpose?»)
Strike three.
For me — from Mr. Sexual Harasser to TWICE sick and zero credit (add in no sharing of a way to speak with the owner directly — despite this being a small town, and multiple, justifiable requests –which could have quelled all this and kept it off the internet) — I give up. I just give up. So here’s the story and the photos, and consider yourself warned.
Sorry Twice Upon a Bagel, but consumers need to know. Photos of moldy food attached and photo of dated receipt available upon request. Again these were all offered and rejected — before I decided to take this to the internet.

Food: we ordered bagel with lox and bacon egg and cheese on a bagel.
The lox order was delicious. The BEC was standard. Nothing special but we will return.
I will say the price is high for bagels, but you’re also in the Hamptons and paying NY tax.
Overall: B+

Incredibly overpriced and bagels are not good. $ 3 for a bagel with butter when it said $ 1 per bagel on the wall. How is butter $ 2?

$ 18: Cinnamon Raisin Bagel w/​Scallion Cream Cheese. Everything Bagel w/​Hummus. A small hot coffee.
What?! How does that possibly add up?!
It’s one thing if these are the best bagels I’ve ever had but they were mediocre at best. More cake-​like than doughy, not crispy even after toasting, no horn warm fresh bagels (we asked).
I asked for if they had hummus, yes. I asked if they made hummus veggie bagels, yes. I asked for a hummus veggie bagel sandwich, they said I had to tell them which veggies I wanted. Huh? I said carrots, sprouts, onions… they said they didn’t have that. Well what do you have? Lettuce, tomato… they obviously have no idea what a Hummus Veggie Bagel is. I nixed that order and stuck with Hummus.
Cinnamon Raisin Bagel w/​Scallion Cream Cheese
–Decent bagel, decent amount cream cheese
Everything Bagel w/​Hummus
— I ordered an Egg but 1. It wasn’t yellow and 2. It wasn’t eggy. The hummus was not plain hummus like I ordered. It was sundried tomato and basil which is great, if that’s what I ordered. I feel they should have told me when I ordered. Oh well, Surprise! There was not a lot of hummus on my $ 10+ hummus bagel, nor was the hummus great, my husband wouldn’t even eat it.
Hot Coffee
— oKay…
Never again, I feel ripped off in 3 ways: cash, taste and pride. Bambooled as a Unilocaler. This is what happens when you have no reception in the Hamptons. Unilocal,you are my lifeline!

$ 36 for 2 sandwiches (on hero rolls), 1 small bag of chips, and 1 20oz. bottle of soda… What??? The staff was incredibly rude and when my boyfriend questioned the price the guy behind the counter was a jerk («do you need it broken down?»). It’s unfortunate this is the only place of it’s kind around because any competition and they would done. Won’t be back!

The WORST!!! Super expensive and mediocre at best. Old Mexican woman and gross despondent Trini staff was incredibly rude and couldn’t care less about anything I was ordering. My gf was insulted by the older woman and the rest if the staff was sitting there laughing at us while we were trying to get our sandwiches and get out of the place.
GROSS!!!

PRICEY. Good Lord.
I came by for a bagel on the way home from Montauk with my wife, and what’s insane is the price. I get it: you are where you are. It doesn’t justify the price. The bagels themselves aren’t bad at all — just OKAY…
I got a bagel with egg/​cheese and my wife got a MINI bagel — it was $ 8! I was stunned. I had to actually double-​check with the woman who rang us up because I was so taken aback. Again, it’s all about supply-​demand: Twice Upon a Bagel is the only spot anywhere near wherever it is you are. If you’re hankering for a bagel, stop in. But be prepared to pay.

I have stopped here many times en route home to NJ from Montauk. The bagels are just ok, but the sun dried tomato cream cheese is SOOO yummy. Definitely have a decent amount of drinks, sandwiches, bagels, and cream cheese offerings.
Main downfall is the ridiculous prices. For a mini bagel with SDT CC it cost close to 4 dollars!?! When we were rung up we actually second guessed the woman at the register because we couldn’t believe the absurd price.
I guess it’s one of the only officially bagel stops on 27 west and when you’re starving you might as well pay. It is the Hamptons.